VOSS has developed its privacy practices in line with the U.S.-E.U. Safe Harbour principles and the EU Directive on Data Protection. More information about the EU Directive and the U.S. Department of Commerce Safe Harbour Program can be found at http://www.export.gov/safeharbor/.
What personal information do we collect about you, and when do we collect it?
VOSS does not obtain personally identifying information about its users when a user visits www.voss-solutions.com, unless the user chooses to provide such information to VOSS.
Technologies may vary, but in many cases may involve a small file stored locally on the computer used to access the VOSS website, and may be used to store and collect information relating to your viewing and use of the VOSS website. Information collected through cookies is used to create a profile of our users. A profile is stored information we keep on individual users that details their preferences, their use and request history and behavioral activity, and can minimize the need for you to re-enter information.
The VOSS website uses two types of cookies:
- When a user logs into the VOSS website to download a document, or to access a secure content area, VOSS uses a cookie to store the login information to avoid them having to log in to the site each and every time they visit a secure page. The cookie also helps VOSS track which documents you have downloaded to help us better tailor the experience we offer our users. On the secure login screen we will ask you for permission to store a cookie before you log in.
VOSS may collect your computer’s IP (Internet Protocol) address and domain name address, the identity of your Internet service or access provider, the type of web browsing software you use, your computers operating system, the URL of the web page from which you came to visit our website and the language you selected for your web browsing software (collectively referred to herein as clickstream data). We use these technologies to identify our users, to help diagnose problems with our server, and to administer the VOSS website and the services offered thereon.
VOSS needs and uses your personal information to provide you with the services you request and to help us better understand your needs and interests in the future. Specifically, VOSS uses your information to help you complete and provide the services you have requested. Sensitive personal information if collected will only be used if you choose to allow us to do this in terms of your personal preferences options and will be shared only with your express permission.
Personal data given to VOSS may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
If a user chooses to download a document from our site, or if a user submits a web query to VOSS Solutions, a simple registration form must be completed. When user provides personally identifying information through email or forms, VOSS may use that information to send company news and information to the user. Any such correspondence would include instructions to allow the user to request removal from future such correspondence. In addition, VOSS may use such information to customize the content of certain pages during the user's visit to www.voss-solutions.com.
However, VOSS does not disclose any personally identifying information collected to any outside companies or organizations. In addition, VOSS does not use this information to analyse your visits to any other websites.
What personal information do we collect about you from other companies and organisations?
We may receive personal information about you from other companies and organisations (for example, for marketing purposes) and we rely on these third parties to obtain your consent for us to use this information. Any such correspondence would include instructions to allow the user to request removal from future such correspondence.
For how long does VOSS keep personal information?
The time period for which we keep information varies according to what the information is used for. In some cases, there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.
How can I find out what personal information VOSS holds about me?
If you would like specific information on the personal information VOSS holds about you, please email firstname.lastname@example.org.
How can I change the personal information VOSS holds about me?
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made: email@example.com.
How can I manage VOSS contact with me for marketing purposes?
You may choose not to receive marketing information from VOSS and, if you are already receiving such information from us, you can ask us to stop at any time. If you would like VOSS not to call or mail you with details of products or services, please send an email with “unsubscribe” in the subject line, to firstname.lastname@example.org.
How do we protect your personal information?
We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us when you register online. Any personal data you send us on-line is securely encrypted.
New policies will be published on our website.
- If you register on our website, we may ask you to provide personal details such as name, address, e-mail address, telephone number. We also ask you to choose a password.
- Once you have registered on our website, we may keep a record of the documents you download from our website.
- If you choose not to register with us and only browse our website, we may gather information to help make your visit to our website more satisfying. However, this information will not identify you personally.
- If you do not wish to register, you will still be able to access most of the website information.
If you have registered for any of the services available through our website you may choose to cancel that registration at any time. You can do this by sending an email with “unsubscribe” in the subject line, to email@example.com.
If you do this, your personal details will be deleted from our website database.
Are third party sites covered by this policy?
VOSS accepts no responsibility or liability for these sites.