HERNDON, USA - Thursday April 22, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced the general availability of a white paper, entitled “Service Delivery Management Can Future-Proof Unified Communications Investments”, written by Yankee Group’s Research Fellow and highly respected industry expert, Zeus Kerravala.
The paper discusses the challenges that Enterprise organizations face, when deploying unified communications, including:
- Multi-vendor environments are not plug and play
- Companies need to support both legacy and next generation technology
- Enterprises often lack the necessary skills and resources to support advanced UC functions
- Advanced UC functions require integration into the network
- UC is a complex, multi-system solution
- Traditional management tools are not designed to deliver and manage UC
The report goes on to explain that by using a UC service delivery management tool, such as VOSS, these challenges can be overcome and the full benefits of UC can be enjoyed.
To read the report, please click here.
The announcement of the Yankee Group white paper coincides with VOSS Solutions sponsoring this week’s No Jitter newsletter. Click here to view the newsletter.
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About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.
PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com
Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com
