"VOSS is a great example of a vendor that allows for hosted voice providers to easily migrate dial plans and other provisioning tasks relatively easily as they move customers from TDM to IP."
Zeus Kerravala, SVP Enterprise Research, The Yankee Group, March 2011
"Based on the independent research Nemertes has conducted, the cost savings with VOIP management tools is compelling: A 10,000-person implementation would spend $526 more per end unit per year to manage VOIP without tools than it would spend with tools."
Robin Gareiss, Nemertes Research
November 2010
"Automating service delivery to your enterprise end users will ensure that, whatever applications they adopt, on whatever devices they use, over whatever networks they connect, they’ll remain intimately bound into the enterprise business and communications systems, so that your enterprise can capture the full benefits of the new Unified Communications and Communications‐Enabled Business Processes that are poised to transform the way we all work in the years ahead."
Eric Krapf, Senior Editor, nojitter.com
August 2010
" VOSS can solve specific deployment challenges and allow customers to squeeze a bit more bang out of the UC buck already spent . For those who are looking for that single pane of glass to manage a multi vendor UC environment, VOSS do as good a job as I've seen so far."
Zeus Kerravala, SVP Enterprise Research, The Yankee Group
March 2010
"Trends toward cloud-based application delivery are now opening up to unified communications, which includes integrated functionality well beyond VoIP; expanding to e-mail, unified messaging, conferencing, presence, location and video. Servicing this multitude of integrated applications via the cloud will be complex without automated provisioning systems. Therefore it is imperative that CSPs (and even SIs with large customers) remove manual processes (and the associated human errors). This requires a converged OSS reporting view that spans across both the network and the IT environments."
“Dataquest Insight: How BT, Qwest and IBM Tackle Cloud-Based UCaaS Service Delivery” by Daniel O’Connell and Martina Kurth, Gartner
September 21, 2009
“We believe that the real longer term UC opportunity lies with communications event management platforms that enable the enterprise to build new applications and enhance existing applications in order to streamline voice-intensive processes and deliver productivity gains.”
Chris Barnard, European Telecoms and Networking research director, IDC
24 June 2009
"Large enterprises ... with Cisco telephony should see whether the VOSS product can improve their cloudbased management capabilities."
Steve Blood, Gartner
12 March 2009
"If Telecommunications operators are able to transition their operations to better compete with Internet-based service providers, the service delivery platform, or SDP, will be the mechanism that makes possible that transformation."
J. McGarvey, Current Analysis
25 August 2008
"Today's CIOs must focus on developing more effective strategies toward taking connectivity and messaging capabilities to the next level. And there's no denying that unified communications (UC) is an IT issue that all CIOs in the 21st century should carefully consider."
Brian Bourne, CMS Consulting
13 June 2008
"Two of the central goals of carrier NGN strategies include achieving lower OpEx, and evolving infrastructure into a single efficient service delivery mechanism that offers rapid time-to-market for a steady flow of innovative services."
J. Stradling, Current Analysis
30 June 2008
