Independent Panel of Industry Judges Selects VOSS as Best Support System
RICHARDSON, TX - Friday, May 6, 2011 -VOSS Solutions, a leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that an independent panel of industry judges has selected VOSS as the Best Support System at the 2011 World Vendor Awards.
Organized by Total Telecom - the world’s leading global communications industry online publication with 100,000 monthly unique users worldwide - the World Vendor Awards were created to “recognize the true excellence amongst companies supplying the hardware, software and services for the global telecoms industry” and “pay tribute to the greatest vendors in the world”. The World Vendor Awards remain the only independent impartial awards that are focused on telecom vendors.
VOSS was shortlisted for the Best Support System award in March 2011, and, at the awards ceremony last night at the Globe theatre in London, VOSS was selected as the overall category winner for its implementation of event based service management.
The VOSS fulfilment engine for managed IP telephony and UC&C drew positive comments from the judges for its sizeable telecoms operator customer base, industry body accreditation and analyst backing. “The VOSS offering is clearly a market leader with an impressive footprint of incumbent operators in a variety of countries,” one member of the judging panel pointed out. Another praised VOSS for “impressive references in a difficult and important business area,” while a third pointed to the relevance of its offering in the current market.
Henry Barton, VP Strategy and VOSS co-founder, collected the award, and commented; “We are absolutely delighted to be selected as the Best Support System, as we were up against some tough competition. We believe that the judges recognized VOSS for providing a solution to the challenge that service providers and large enterprises are facing, enabling them to cost effectively manage their evermore complex telephony infrastructure.”
In early 2010, VOSS developed a real-time, event-based mediation solution, which is based on the VOSS Solutions service delivery and management platform. VOSS provides a front-end portal for end users to self-active and self-administer services, as well as a back-end service mediation system that maintains service activation status for multiple customers over the billing periods. VOSS has been integrated with a number of service provider billing engines, and provides real-time updates on service changes, on a customer by customer basis.
This capability now allows service providers to charge their customers on actual usage of value added services, increasing revenues and improving customer satisfaction through detailed usage reports.
- View the winners brochure
- View interview with Derek Lipscombe of VOSS Solutions, on Total Television, following the award ceremony
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About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real-time, centralized and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; Day-1 build and deployment; Day-2 support and administration; Day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.
PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com
Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com
