Latest news from VOSS Solutions

VOSS Welcomes Steve Riley as VP Engineering

Wed, 08 May 2013 00:00:00 GMT

Wednesday, May 8, 2013 – Richardson, TX - VOSS Solutions today announced the appointment of Steve Riley as VP Engineering. Steve has been recruited to replace Hanco Janse Van Rensburg, who was promoted to the position of CTO in April 2013.

As VP Engineering at VOSS, Steve will take responsibility for software development and support, working closely with the office of the CTO and product management. The role includes L2 and L3 customer support, as well as managing the development, quality assurance and technical writing teams that deliver products to the VOSS customer base.

Steve has worked at software organizations for over 20 years, and is passionate about innovation and delivery excellence to customers. Prior to joining VOSS, he managed R&D teams for Intec (now CSG), delivering the Interconnect and Optimised Routing application suites, and also managed the technology portfolio of projects for MWEB, a leading ISP in South Africa. Steve’s qualifications include a B.Comm in Information Systems, Accountancy and Economics, as well as PMP and CSM certifications.

Hanco Janse Van Rensburg, CTO at VOSS, commented; “We are delighted to welcome Steve on board, and look forward to benefiting from his wealth of experience and his passion for technology.”

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

CTO Appointed to VOSS Solutions

Wed, 03 Apr 2013 00:00:00 GMT

Wednesday, April 3, 2013 – Richardson, TX - VOSS Solutions, today announced the appointment of Hanco Janse Van Rensburg as its Chief Technology Officer. This announcement follows an organizational change to create a CTO Office that reports directly to Mike Frayne, Chief Executive Officer. Hanco has been appointed to lead this initiative, moving from his previous role of VP Engineering.

The primary focus of the office of the CTO will be to drive innovation at VOSS Solutions, to ensure the company is proactive in its product strategy, evolving a portfolio of solutions and products that allow VOSS to enter new markets and tackle the next generation of challenges that the market faces. Hanco will oversee a core team of innovators in the CTO office, whose role will be to explore new ideas, and prototype viable offerings.

Hanco joined VOSS from Intec Systems, where he held several technical leadership positions, supporting customers such as Hutchison 3G, Telstra, Optus and Vodafone. With a B.Comm and Honours Degree in Computer Science, Hanco is an entrepreneur at heart, having founded several businesses in the past.

Mike Frayne commented; “I would like to congratulate Hanco on his appointment. We are excited to be working together on this initiative, to tackle the opportunities that this role will present and to lay the foundations for the future growth of VOSS Solutions.”

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Showcases its User Deployment Service

Wed, 20 Mar 2013 00:00:00 GMT

Automating the Mass Migration of UC Services, Devices and End Users to a Next Generation UC Platform

Wednesday, March 20, 2013 – Richardson, TX - VOSS Solutions, today announced that it will be showcasing VOSS User Deployment Service at Enterprise Connect.

One of the industry’s biggest issues is the cost and complexity of migrating from a legacy environment to new unified communications architecture, without disrupting the organizations business operations. There are many industry horror stories where migrations go wrong. Losing communications for a period of time is the worst-case scenario, but just as frustrating is the fact that individual users often lose their settings and personal data (such as voicemail) during migrations.

VOSS User Deployment Service is an offering that enables automated data collection and data cleansing from multiple external and legacy sources. VOSS User Deployment Service transforms and then enriches the data, which results in the automated up-loading and set-up of end users, their associated devices and services within the new UC platform.

UC data migrations have historically been a major cost for organizations, and SIs have struggled with the process. Companies are rarely able to provide user and device data in a timely manner, and downloaded legacy data from the network often has many years of data slippage. VOSS User Deployment Service allows organizations to radically simplify the mass migration and mass deployment to UC, through advanced automation, tools, processes and services.

With VOSS User Deployment Service, organizations can expect to unlock the following benefits:

Rapid on-boarding of users to managed collaboration platforms
Increased speed and data accuracy
Standardized processes
Much lower error rates and trouble calls

VOSS has a number of large migration case studies, where tens of thousands of users, phones and services have been migrated in a fraction of the time and cost of the original planned program.

Henry Barton, VP Strategy at VOSS Solutions, commented; "VOSS has the expertise, processes and tools to help organizations rapidly and efficiently on-board users, devices and services to a collaboration platform. The return on investment for the VOSS migration services is huge."

VOSS will be exhibiting at Enterprise Connect in Orlando, March 18 – 21, 2013. To book a meeting with VOSS, please email rachel.chicken@voss-solutions.com.

Download the User Deployment Service brochure

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Unveils Mobile Self-care for UC

Tue, 19 Mar 2013 00:00:00 GMT

Empowers End Users to Manage their UC Services in Real-time, Anywhere, Anytime

Tuesday, March 19, 2013 – Richardson, TX - VOSS Solutions, today announced Mobile Self-care for UC; a new delivery mode that allows the full range of UC services and devices to be self-managed by end users, on most leading smartphone devices or tablets.

VOSS Mobile Self-care for UC is a plug-and-play module available to VOSS customers, delivering a secure, self-care portal that allows multiple UC applications, multiple services and multiple devices to be self-managed by end users, from their mobile device.

Importantly, Mobile Self-care for UC can be purchased as a stand-alone module, without the commitment for a full end-to-end management system.

VOSS Mobile Self-care for UC empowers end users to be able to perform their own MACDs, wherever they are, but within a centrally controlled administration environment. The central admin staff can easily change permission levels to allow the end-user to perform advanced self-administration tasks, or restrict users to limited read-only access.

This means that users can now have the ability to perform many of their own tasks in real-time that would otherwise have generated tickets for the central ITC team and taken 24 hours for the user to see the change. End-user activities can include tasks such as: activate new or upgrade UC services, change phone and UC settings (e.g. change the call forward settings, line details or speed dials on their phone), modify messaging notification settings, and single number reach profiles; add presence capabilities to devices, access mobility and conference settings, reset passwords and PINs; all in real-time and all from a highly customizable, highly intuitive, mobile self-care portal.

With the power of VOSS Mobile Self-care for UC, even local administrators can now deliver full MACDs from their mobile devices. Rather than submitting a change request and waiting patiently, the admin staff can actually walk the floor and make complex MACD changes not only in real time, but also face-to-face with the end-user.

Hanco Janse Van Rensburg, CTO, VOSS Solutions, commented; “Our customers require an increasing level if flexibility when it comes to managing UC services and applications. Giving end users mobile access to a self-care portal is an obvious evolution from VOSS, which is proving to be very popular with our existing customer base. End-user satisfaction survey results go through the roof with VOSS Mobile Self-care for UC.”

VOSS is exhibiting at Enterprise Connect in Orlando, March 18 – 21, 2013. To book a meeting with VOSS, please email rachel.chicken@voss-solutions.com.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Introducing VOSS UC Overbuild

Mon, 18 Mar 2013 00:00:00 GMT

Enabling organizations with an existing unified communications platform to simplify operations and improve user productivity, by overlaying a fully automated UC service management solution

Monday, March 18, 2013 – Richardson, TX - VOSS Solutions today unveiled UC Overbuild, a management solution designed to optimize unified communications (UC) for organizations with an existing Enterprise UC environment in place.

UC Overbuild is a centralized UC management solution that automates all administration tasks in real-time that today are typically performed manually and with a lag time of 24-48 hours. The new offering from VOSS has a componentized architecture, which allows organizations to select the areas where they require support, and create a solution unique to their environment:

Central Management
The ITC team now has a central “command and control” console to view all of their network components, all of their users, devices and services, and all of their IPT resources, such as numbers and IP addresses. They no longer need to log into separate servers to perform a business process.
Decentralized Administration
The ICT team can also allocate a sub-set of tasks to local administrators. These local admins can perform a full range of MACDs automatically and securely through a web portal. They can even access this admin portal through a mobile device.
End User Self-care
End users can access and manage their personal phone and services settings remotely through a simple to use web portal. They can access this portal through a smart device, or a PC.

UC Overbuild will be showcased for the first time at Enterprise Connect in Orlando today, including the mobile admin and self-care portals. UC Overbuild offers a viable solution to enterprise organizations that have deployed IPT across parts of their organization, but that are yet to realize the full economic benefits of UC.

Organizations experiencing the following issues with their IPT environment will benefit from UC Overbuild:

Network and PSTN savings are less than expected
Telephony operating costs didn’t decrease as planned
Highly skilled staff are still caught up in administration tasks
UC adds new complexities, requiring new expertize
Upgrading to the latest UC applications can be difficult

Hanco Janse Van Rensburg, CTO, VOSS Solutions, commented; “The promise of UC is everywhere, and we have had many companies approach us with the challenge that their IPT environment is not operating efficiently, or is not delivering the financial benefits that were expected. With UC Overbuild, VOSS customers can expect to reduce the cost of delivering new services, remove the pressure from their ITC team and provide end-users with new productivity tools that will delight them.”

VOSS will be exhibiting at Enterprise Connect in Orlando, March 18 – 21, 2013. To book a meeting with VOSS, please email rachel.chicken@voss-solutions.com.

###

Contacts

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

TeleSpace Enlists VOSS to Support Launch of New Cloud Service

Tue, 11 Dec 2012 00:00:00 GMT

VOSS provides combination of professional services and technology to on-board customers and services to new platform

Tuesday, December 11, 2012 – Richardson, TX - VOSS Solutions, a company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that TeleSpace has selected VOSS to build, deploy and roll out its new cloud-based service.

TeleSpace (www.telespace.com) was launched in 2012, offering a revolutionary subscription-based cloud services model for video-enabled business communications and collaboration. The TeleSpace Vio Service is built on the foundation of Cisco Hosted Collaboration Solution (HCS), and allows employees to share “whatever they want, wherever they want, with whomever they want”, on their preferred device.

TeleSpace approached VOSS Solutions to support them in their goal of getting the Cisco HCS environment into production as quickly as possible, in order to go live with their Vio Service. A small team of VOSS specialists were enlisted to design and build the cloud-based platform, which included dial plan integration, on-boarding of UC services, and NRFU (network ready for use) testing. VOSS also provided post-deployment support to TeleSpace, to roll out services to their first customers, and on-board end user devices to the platform, ensuring that migration processes were fully automated and error-free.

The first TeleSpace client went live just 45 days after purchasing Cisco HCS.

Patrick Bowler, CEO at TeleSpace commented; “The VOSS team’s expertise, coupled with the VOSS technology’s advanced automation, has allowed TeleSpace to bring Vio to market in record time.”

Rob Moore, VP Global Services at VOSS Solutions, added; “We are delighted to be able to help TeleSpace launch the Vio service. Increasingly we are seeing customers approach VOSS to assist in getting their UC environments operational and profitable.”

###

Contacts

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Predictions for 2013

Mon, 10 Dec 2012 00:00:00 GMT

Season's Greetings from everyone at VOSS!

Here are our predictions for 2013

1. The cost to manage BYOD will stifle growth

There will be a continued focus on both BYOD and enterprise content distribution (cloud service brokers)
There will be a competitive opportunity for service providers with both fixed and cellular networks

At VOSS, we will be heavily focused on expanding our support for enterprise mobility over the coming year.

2. The demand for business-to-business video will require new delivery mechanisms

This will become more integrated within the suite of collaboration services
B2B video (i.e. video exchange) will also become the norm

At VOSS, we will be heavily focused on expanding our support for enterprise video over the coming year.

3. The growth in 3rd party applications for enterprise communications will force cloud providers to provide advanced platform APIs

Just as we are seeing with software defined networks (SDN), companies are coming to understand the complexity of their networks, and the need for automation through central data abstraction
So too, companies will we see the same evolution in unified communications (UC), as they come to realize the parallels between SDN and UC
In addition, the current web/cloud trends of applications and platforms with Web APIs will continue to grow very strongly

At VOSS, we will maintain focus on building the strongest platform with rich APIs.

4. As Cisco and Microsoft continue to dominate the enterprise communications market, the need for interoperability will grow

Other traditional enterprise PBX vendors will lose market share
Google will add to the competitive mix with a stronger cloud solution offering to SMB/SOHO

The VOSS architecture has always been vendor agnostic, and we will continue to innovate to support evolving customer requirements for multi-vendor UC management.

5. Cisco (and others) will continue to build cloud automation systems through acquisition

In 2013, there will be a number of acquisitions in this space by Cisco (primarily of cloud service/infrastructure management products)
Cisco will also replace some third party technology with their own solutions (e.g. VMware)

At VOSS, we will continue to support Cisco’s increased focus on the cloud market, specifically as they refine their cloud management suite.

Click here to share your thoughts on our predictions for 2013

VOSS Transaction Volumes Top 70 Million

Mon, 03 Dec 2012 00:00:00 GMT

Tuesday, December 4, 2012 – Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of unified communications and collaboration services, today announced that, to date, the VOSS technology has carried out over 70 million system activity transactions for VOSS customers, and the number is rising fast.

Each of the 70 million+ business transactions represents a VOSS customer using the VOSS platform proactively, to carry out a task via their web-based GUIs or using bulk-provisioning. For example, a transaction might entail the migration of a phone onto a new platform, or assigning a new collaboration service to a user, or adding a new location and the entire dial plan configuration to the platform. Each individually recorded business transaction comprises multiple smaller workflow steps that take place “behind the scenes”, often configuring multiple separate systems in one step. By simplifying the administration of UC platform in this way, VOSS allows customers to manage their complex environments much more easily and cost effectively, with far fewer operational errors.

In the past year, the volume of transactions has risen by over 1 million per month. VOSS anticipates the number of transactions to continue to grow apace, as customers ramp up their end-user on-boarding, and deploy new collaboration services to their platform.

A key aspect of VOSS technology is providing tools that allow bulk-loading of business transactions in large volumes, from a few sites and hundreds of users and phone services, through to hundreds of sites and tens of thousands of users and phones. Using bulk-loading techniques, an administrator may process thousands of VOSS business transactions in a single job; greatly simplify the process of migrating and deploying multiple phones to a new communications platform. To date, the VOSS technology has carried out over 22,000 bulk loader transactions, enabling customers to use automation to rapidly deploy new customer sites, new users, and new devices, to their platform at the touch of a button. The number of bulk loader transactions is increasing by over 1,000 per month.

Henry Barton, VP Strategy at VOSS, commented; “As VOSS grows its customer base, and as more and more service providers and large enterprises become operational with the VOSS technology, we are seeing a significant increase in monthly transactions that are carried out on the platform. Transaction volumes and bulk-loader activity is a powerful measurement of the use of VOSS technology in the marketplace today.”

###

Contacts

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Lead411 Lists VOSS in Top Tech 200

Tue, 27 Nov 2012 00:00:00 GMT

Tuesday, November 27, 2012 – Richardson, TX - VOSS Solutions, a company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that it has been listed in Lead411's Top Tech 200.

Lead411 ranks technology companies based on revenue percentage growth from 2008 to 2010. Applicants have to be a privately-held business in the United States that have earned more than $1 million in the past year. According to the Lead411 website, this year's Top Tech 200 list was fiercely competitive; the 200 finalists ranked highest for revenue and growth among all applicants.

Now in its third year, the Lead411 awards ranked VOSS in 45th place. In 2011, VOSS was listed in 84th place.

Tom Blue, founder of Lead411, commented; "Judging from this year’s list, which had several of last year’s winners, I’d say the economy is definitely improving. Seeing the tremendous growth these companies have experienced tells me the market conditions are getting better."

###

Contacts

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Present at TM Forum’s CEM Summit

Mon, 26 Nov 2012 00:00:00 GMT

Putting “Managing the Internal Customer Experience” on the Agenda in Kuala Lumpur

Monday, November 26, 2012 – Richardson, TX - VOSS Solutions, a company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that it has been selected to present at the TM Forum’s Annual Customer Experience Management Summit, in Kuala Lumpur.

When: November 27-28, 2012
Where: Kuala Lumpur, Malaysia
Presentation: 12.20pm, Tuesday November 27, 2012
Subject: Managing the internal customer experience

Christopher May, VP Business Development at VOSS will discuss how organizations can take advantage of UC as a Service (UCaaS) to optimize the internal customer experience, thus:

Removing the complexities of aggregating, activating and managing new enterprise communication services
Securely supporting BYOD (Bring Your Own Device) and BYOA (Bring Your Own Application)

The presentation concludes by explaining the best practises that organizations should consider in order to achieve success with enterprise communications.

To meet with Christopher May at the event, please see contact details below:

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Makes Version 8.1.1 Generally Available

Wed, 21 Nov 2012 00:00:00 GMT

View the Updated Brochure and Datasheet

Wednesday, November 21, 2012 – Richardson, TX - VOSS Solutions, a company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that VOSS 8.1.1 is generally available.

The updated VOSS Product Datasheet and VOSS Product Brochure explain that VOSS is a service fulfillment platform specifically designed to deliver collaboration services in the public and/or private cloud.

The collateral goes to on explain that VOSS empowers services providers and large enterprises to unlock the benefits of cloud/private cloud communications in three easy steps:

DESIGN: Implementation is consistent every time, through standardized service catalog and service profiles, fully templated dial plan and number construction
DEPLOY: Faster user, device and service provisioning, through advanced automation of on-boarding processes, and seamless migration from legacy systems
MANAGE: Higher levels of technical orchestration with improved usability allow real-time, devolved administration and end-user self-care, with role-based access, and a fully flexible, “single pane of glass”

This means that companies can centralize their communications architecture, upgrade their dial plan, rationalize their trunks and gateways, implement new collaboration services including video, support the latest smart devices with mobility services; all without having to rip and replace their existing investment. This can be achieved in a private cloud or with a service provider in a public cloud, deploying new Cisco Unified Computing System (UCS) virtualized data centers; and the full suite of collaboration services can be managed from a central point of control. This brings unprecedented empowerment to distributed organizations, within a secure, centrally defined and consistent management framework.

Download the VOSS Product Brochure here:
http://www.voss-solutions.com/d/file/Product_Brochure.pdf
Download the VOSS Product Datasheet here:
http://www.voss-solutions.com/d/file/Product_Datasheet.pdf

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Global Organization Selects VOSS to Migrate onto Enterprise Communications Platform

Tue, 06 Nov 2012 00:00:00 GMT

Customer Upgrades from Centrex to IP, to Reap Rewards of Next Generation Collaboration

Tuesday, October 30, 2012 – Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that it has been selected to upgrade a global organization’s hosted communications environment to a voice over IP (VoIP) infrastructure.

Until recently, the customer had opted for a fully outsourced hosted communications service, on a Centrex-based system. The customer operates multiple large offices throughout the US and rest of world, with campuses as large as 15,000 employees located across 50 buildings. Prior to the move to VoIP, the entire global workforce was using legacy ISDN telephone sets, which were not just costly to maintain, but were not providing the required level of inter-company collaboration which was affecting employee efficiency and end user satisfaction.

The customer sought to upgrade to a VoIP infrastructure for two key reasons:

A fully automated IP-based infrastructure would lead to significant operational cost savings
By providing the full suite of communications and collaboration services, the organization would improve business processes and employee efficiency, whilst addressing the need for a better end user experience

VOSS technology was selected to carry out the migration project and by utilizing VOSS’ advanced automation and highly structured approach, there is zero disruption to the customer’s business continuity throughout the migration. To date, over 11,000 of the 30,000+ end user devices have been migrated onto the customer’s new UC on UCS communications platform.

Employees now benefit from access to a web-based self care portal to manage their phones, voicemail, speed dial, passwords, and other collaboration services. The customer’s IT team also benefits from an Administration Portal providing a single pane of glass to administer the communications architecture for the entire company, whilst affording several layers of role-based access which enable devolved administration to regional offices / countries.

Rob Moore, VP Global Services for VOSS Solution, commented; "Our customer was ecstatic that they are able to place the power of managing UC into the hands of their end users, through a self-care portal that is embedded within their existing enterprise web-based systems. This makes the transition to UC not just easy, but highly visible to the user community."

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Breaks 2 Million Barrier

Tue, 30 Oct 2012 00:00:00 GMT

New North American Healthcare Customer Takes VOSS to Over 2 Million EUDs

Tuesday, October 30, 2012 – Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that it has reached the milestone of providing fulfillment management technology to over 2 million end user devices.

VOSS enables service providers and large enterprises to activate and manage enterprise collaboration services –such as advanced telephony, messaging, mobility, collaboration, presence and video - in real-time; and centrally administer the entire environment from a single pane of glass.

Customers engage with VOSS on a per-license (phone/device) basis, and VOSS has amassed an impressive customer list, providing fulfillment management to many of the major global service providers, and significant multinational enterprises.

VOSS’ latest customer announcement is a US healthcare organization that has selected VOSS to provide a fulfillment management solution across its entire distributed organization, including hospitals and outpatient centers. This takes the total number of end user devices supported by VOSS, to over 2 million.

Mike Frayne, CEO at VOSS, commented; “There is a very exciting trend for service providers and large enterprises to move towards a cloud collaboration infrastructure, to reap the rewards that enterprise communications has to offer. As a result, the need for fulfillment management technology has never been so prevalent. Irrespective of our customers’ architecture being in the public or private cloud, or a hybrid version, VOSS provides a solution that allows our customers to more cost-effectively and efficiently deploy and administer their UC environments.”

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Launches Benefits Calculator

Thu, 11 Oct 2012 00:00:00 GMT

VOSS Teams Up With Mainstay Salire to Calculate TCO Savings

Wednesday, October 10, 2012 – Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that it has teamed up with Mainstay Salire to create a benefits calculator, to help service providers and enterprises work out how much they could save by deploying the VOSS software.

The VOSS service fulfillment management platform includes automation, service management and self-care that is proven to offer an average TCO saving of $300 per user over 5 years. For a 10,000 seat customer, that means savings of $3m over 5 years.

VOSS has made the tool available from its website, and encourages enterprises and service providers to try it out. There are also a selection of “quick views”, which are calculations based on a variety of business scenarios. To see the benefits calculator online, please click here: http://www.voss-solutions.com/Benefits/LowerCosts/ROI/

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Attend Cisco Collaboration Summit

Tue, 02 Oct 2012 00:00:00 GMT

Tuesday, October 2, 2012 – Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced it will be a Silver Sponsor at the Cisco Collaboration Partner Summit:

What: Cisco Collaboration Partner Summit
When: October 15-17, 2012
Where: JW Marriott Marquis Hotel, Los Angeles, California

This will be the first time that VOSS has attended the event, which gives Cisco’s top 125 global solution providers the opportunity to differentiate their business, and give their customers a competitive advantage with Cisco collaboration solutions. The event is also expected to attract over 100 key industry analysts, consultants, and Cisco customers.

At the summit, VOSS will be displaying its award-winning fulfillment management technology that empowers its customers to deploy and manage collaboration services in the public and private cloud. VOSS, which also provides the fulfillment management component to Cisco Hosted Collaboration Solution (HCS), will be demonstrating how its management technology can benefit Cisco partners’ corporate customers wishing to embrace the next generation of collaboration services, by making operational savings, improving productivity, and increasing end user satisfaction.

To meet with VOSS at the Cisco Collaboration Summit, please email buzz.kleinert@voss-solutions.com.

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

En Pointe Selects VOSS to Upgrade to Cisco HCS 8.6.2

Tue, 25 Sep 2012 00:00:00 GMT

En Pointe First HCS Customer onto New Platform

Tuesday, September 25, 2012 – Richardson, TX - VOSS Solutions today announced that it has successfully upgraded En Pointe Technologies, a solution provider of IT products and services and Cisco Hosted Collaboration Solution (HCS) customer, onto version 8.6.2 of the Cisco HCS platform; En Pointe is the first North American company to be upgraded onto the new version.

En Pointe, a US-based national solutions provider, serves the marketplace with information technology hardware, software licensing support, and IT services.

In February 2012, En Pointe announced the launch of a next generation hosted collaboration solution, based on Cisco HCS, called ECS (En Pointe Collaboration Solution).This hosted subscription-based service integrates voice, mobility, audio, web and video conferencing, presence technology, and call center as part of the next generation in communications solutions.

In September 2012, En Pointe recognized two market advantages of being the first provider to upgrade to HCS 8.6.2:

The latest Cisco HCS platform gives En Pointe access to a wealth of advanced collaboration features, including:
1. Feature parity with the current version of Unified Communications Manager
2. Contact center support of up to 1,000 agents
3. IMS-based mobility service integration
Being the first provider onto the 8.6.2 platform gives En Pointe a competitive edge over other HCS providers, as En Pointe offers the latest HCS functionality that no other provider can currently match.

En Pointe selected the VOSS Global Services team to carry out the upgrade, due to VOSS having a proven track record with, and demonstrating a deep knowledge of, the Cisco HCS platform. The upgrade took just two weeks. In that time, VOSS carried out a detailed survey of the En Pointe environment to fully understand the scope of the upgrade project. VOSS then replicated En Pointe’s environment exactly, in a VOSS lab. VOSS fully tested the platform upgrade under lab conditions, before carrying out the live project, over a single weekend. As a result of the smart practises displayed by VOSS during the project, En Pointe did not suffer any impact to service during upgrade.

"We’re excited to be the first HCS customer on the new Cisco platform as it gives us a competitive edge over other HCS providers. VOSS is part of the system that does provisioning on the backend for us so essentially they are the backbone for our company. Their in-depth knowledge of the HCS platform itself provides us with many advantages, especially faster issue resolution," said Mustafa Baig, Collaboration Solution Manager at En Pointe. "Now, with more advanced collaboration features available to us, we can continue to provide business with a unified communications platform that ensures a secure, reliable, scalable, and highly available communicant infrastructure across the entire organization."

________________________________________

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Closes FY12 with a Strong Performance

Tue, 18 Sep 2012 00:00:00 GMT

Quarter 4 Brings Major Success for VOSS

Tuesday September 18, 2012– Richardson, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced a strong finish to financial year 2012 – which ended on August 31st – with an exceptional Quarter 4 performance.

Quarter 4 saw a flurry of new business activity in the UK local government sector, with VOSS securing numerous contracts to supply a service fulfillment platform to manage these government agencies’ communications and collaboration services.

VOSS also experienced ongoing momentum in its OEM agreement with Cisco, where VOSS provides the fulfillment management technology within Cisco’s Hosted Collaboration Solution. Cisco HCS continued to exhibit market dominance, signing multiple new contracts in Quarter 4, which included major service providers across the world, and some significant Cisco partners.

Finally in Quarter 4, VOSS attained major license upgrade agreements with a number of its existing customers, demonstrating promising growth in the hosted unified communications marketplace.

Mike Frayne, CEO at VOSS Solutions, commented; “As UC adoption grows, so too does the need for a fulfillment management platform such as VOSS. This is why new customers are coming on board, and existing customers are increasing their license footprint. 2012 has been an exceptional year for VOSS in terms of new customers committing to our technology. In addition to this momentum, we were shortlisted for the Best of Enterprise Connect Award, and we won Best Cloud Solution at the World Vendor Awards. We are excited about the year ahead.”

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Join the VOSS Community Forum

Wed, 12 Sep 2012 00:00:00 GMT

Introducing the All New VOSS Community Support Forum

Richardson TX, Wednesday September 12, 2012: VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced a new layout to the VOSS Community Forum.

The refresh, which includes new content and a more intuitive layout, has come about as part of VOSS' ongoing efforts to improve customer service, offer easier access to information, and support the effective use of the VOSS collaboration fulfillment technology - also known as Cisco Unified Communications Domain Manager (CUCDM).

The new layout of the VOSS Community Support Forum focuses on three key forum topics: General discussion, tools, training and documentation.

Additionally, the site can also be linked and shared with Facebook or Twitter accounts.

General Discussion Forum
The General Discussion Forum allows forum users to discuss any topic related to the use of the VOSS product, from troubleshooting assistance to customization of the self care portals or bulk loaders. The VOSS team is automatically notified when forum users post to this section, and are on hand to provide a prompt response or redirection as needed.

Tools Discussion Forum
The Tools Discussion Forum provides insight and advice to enable customers to onboard new users and phones onto their platforms quickly. Topics also include additional service areas for the VOSS product such as reporting, using the VOSS APIs, and other deployment tools.

Training & Documentation Forum
The Training and Documentation Forum is full of very helpful information to novice and expert VOSS product users alike. This section gives access to product platform and feature documentation, as well as providing recorded product and training videos. Additionally, users can access a rich array of collateral; from product datasheets which detail the features and functionality provided by the VOSS collaboration fulfillment technology, to a selection of customer case studies.

New content and forum areas will be added over time, as requested by the forum community
For users registered on our old Support Forum, you will need to re-register on the new Community Forum
We would like to invite you to try our new Community Support Forum, and we encourage open feedback
We'd like to make your experience of the Community Forum a valuable one, and we look forward to interacting with you there!

Click here to get started.

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Publishes FlexITy Case Study

Wed, 15 Aug 2012 00:00:00 GMT

Canadian-Based Service Provider Selects VOSS Collaboration Fulfillment Management to Support its UC&C Offering

Richardson TX, Wednesday August 15, 2012: VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today published a case study regarding its partnership with FlexITy Solutions.

FlexITy is a leading provider of voice, data, converged and managed services for businesses throughout Canada, offering a broad range of products and services including infrastructure design, implementation and support, security and compliance solutions, unified communications (UC), managed services, and data center integration.

The case study describes how FlexITy, in response to a growing need for a more flexible, affordable and cloud-based unified communications and collaboration platform, launched FlexTEL to help its clients transform the way their business works.

The document explains that as a forward-thinking organization, FlexITy recognized that their differentiation had to come from experience, expertise, service, and a dynamic offering. This was why FlexITy selected the VOSS collaboration fulfillment platform to provide a layer of automated service fulfillment management to their customer base.

In the case study, Mark Hayward, Vice President of Operations and IS Deployment at FlexITy, commented; “VOSS allows us to cost-effectively manage and administer our customers, no matter how complex. By allowing our customers to do their own administration—Moves, Adds and Changes—we free up our voice experts to concentrate on more complex tasks, and allow our clients to focus on their primary business objectives.”

To find out more about FlexITy, please visit www.flexity.com or email info@flexity.ca.

To download the FlexITy case study, please click here, or email enquiries@voss-solutions.com.

###

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Latest Technical Training Dates Released

Mon, 13 Aug 2012 00:00:00 GMT

Monday, August 13, 2012 – Richardon, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today issued the latest technical training calendar.

The sessions have been designed to enable advanced users increase their knowledge of the VOSS technology, learn new best practises, and improve their operational skills.

September 26-28: VOSS Dial Plan Course
Richardson, TX
For course details, click here
September 24-25: VOSS Bulk Loader Course
Richardson, TX
For course details, click here
September 10-14: VOSS Engineer Course
Bangalore, India
For course details, click here

For more detail on the dates and cost of the courses, please click here.

All training will be delivered in a training lab, using a combination of presentations, demonstrations and hands-on lab work for the students. Students will receive a copy of the training material.

If you would like to learn more about the VOSS technical training program, please email Hadas Arad.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organisations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real time, centralised and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, Intel Capital, XAnge and now Vodafone Ventures. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

NWN Delivers Cloud-Based Multi-Tenant Collaboration

Mon, 06 Aug 2012 00:00:00 GMT

Case Study: NWN Selects VOSS to Deliver Cloud-Based Multi-Tenant Collaboration

Richardson TX, Monday August 6, 2012: VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced the availability of a case study regarding its collaboration with NWN.

Operating across North America, NWN is a nationally recognized Cisco partner with a history of successfully designing and implementing managed services solutions to Cisco customers in the mid-market enterprise and public sector.

The case study describes how NWN was one of the first Cisco partners to offer Cisco Hosted Collaboration Solution (HCS), offering its customers the latest collaboration services as a cloud-based, pay-by-the-device offering.

In the case study, Drew Phelps, VP NCare Managed Services at NWN, commented; “Collaboration services have become so complex in recent years, that customers want to relinquish control of their telephony environment to NWN, as we have the technical knowledge, the experts, and the time to manage these services for them.” He added; “Without an application like VOSS, NWN would not be able to deliver multi-tenant management, and therefore would not be able to offer a cloud-based hosted collaboration service.”

To find out more about NWN, please visit www.nwnit.com or email NWNinfo@nwnit.com.

To download the NWN case study, please click here, or email enquiries@voss-solutions.com.

###

Contacts
Christopher May
VP Business Development, VOSS Solutions
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager, VOSS Solutions
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS and Sizwe Announce Partnership

Wed, 01 Aug 2012 00:00:00 GMT

South African IT Group Teams With VOSS to Offer Cloud Collaboration Solutions

Wednesday August 1, 2012 – Cape Town, South Africa - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced a partnership with Sizwe IT Group.

Sizwe IT Group is an organization that serves the South African and African market, offering comprehensive ICT service solutions; from providing infrastructure, networking, security, servers and storage, to end-user solutions and computer consumables. Sizwe, a Cisco Gold Partner, has an impressive list of clients in both public and private sector that benefit from their extensive IT experience, and highly skilled professionals.

Sizwe recognized VOSS as the market-leading solution to simplify the deployment and management of collaboration services from a central point of control. With a partnership agreement in place, Sizwe is now able to resell the VOSS technology to South African organizations that are looking to roll out the next generation of enterprise communications - such as advanced telephony, messaging, mobility, collaboration, and presence.

Stefan Peters, Commercial Director for VOSS Solutions, commented; “This partnership agreement is very exciting for VOSS, as it opens up a new channel of business in the South African market, where a number of highly dynamic organizations require the next generation of enterprise collaboration tools to improve business processes and speed growth.”

Deirdre van Schalkwyk, Strategic Product Business Unit Exec of Sizwe added; “We believe that collaboration services provide competitive business advantage, and there is great opportunity for South African organizations to reap the rewards that enterprise communications has to offer. We see VOSS as the key enabler to this market; the technology not only radically simplifies the process of deploying and managing collaboration services, it also gives organizations access to a self-care portal, allowing devolved administration of MACDs in real-time.”

Sizwe’s partnership with VOSS compliments its cloud strategy. Mega technology trends are changing how people work today: the cloud, mobile, social, and big data, are all impacting how businesses engage with their customers, partners, and employees in order to better compete. Sizwe is keeping all these trends in mind. In the case of cloud computing, Sizwe thinks of it as a key step toward helping its customers achieve better business agility, economics, and user experiences. Cloud presents an opportunity to rethink the role IT plays in defining a business strategy. Because of its power to fundamentally change how businesses operate and compete, the cloud is a game changer for the enterprise.

###

About Sizwe

Established in 2001, SIZWE IT Group is of South Africa’s leading ICT service providers. We are one of the few companies, along with our SMME associates, listed as a direct acquisition company in the Government IT supply channel.

ConvergeNet, a JSE-listed company is a majority shareholder of Sizwe IT Group. This gives us a financial muscle to guarantee sustainable, superior services across the lifetime of a contract. We’re committed to building partnerships based on trust and performance, using our skills to help make South Africa work even better.

Contacts
Christopher May
VP Business Development, VOSS Solutions
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager, VOSS Solutions
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Bongi Radebe
Marketing and Communications Consultant
Sizwe IT group
bongi.radebe@sizwegroup.co.za

Network World Blog Discusses VOSS & The 2012 Olympic Games

Fri, 27 Jul 2012 00:00:00 GMT

Friday July 27, 2012 – Richardon, TX - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that industry thought-leader, Zeus Kerravala, has issued a blog on Network World entitled; "How BT, Cisco, and VOSS plan to upkeep UC&C at the London Olympics".

In the article, Kerravala explains that BT is providing LOCOG (London Olympic Games Organising Committee) with the latest UC&C tools, including VoIP, WebEx conferencing, specific XML applications, unified messaging, presence, network access and other collaboration tools across 18,000 end points consistently and within a very tight window of time.

He explains that the VOSS service fulfillment and support system is the “command and control” center for BT’s cloud solution at the Olympics, adding that BT will benefit from 4 core areas from VOSS:

Speed, accuracy, ease of use, flexibility.

To read the full article, please click here.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Announces New Advanced Technical Training Sessions

Wed, 20 Jun 2012 00:00:00 GMT

Wednesday June 20, 2012 – Richardon, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced the introduction of two new Advanced Technical Training Sessions, enabling advanced users to increase their knowledge of the VOSS technology, learn new best practises, and improve their operational skills.

The two sessions will be: dial plan training and bulk loader training and will take place in Richardson, TX, on the week on 20th August, 2012.

Dial Plan Course: The 3-day course will be a deep dive into dial plan management. For course details, click here.

Bulk Loader Course: The 2-day course will be a deep dive into VOSS bulk loaders. For course details, click here.

For more detail on the dates and cost of the courses, please click here.

All training will be delivered in a training lab, using a combination of presentations, demonstrations and hands-on lab work for the students. Students will receive a copy of the training material.

If you would like to learn more about the VOSS technical training program, please email Hadas Arad.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organisations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real time, centralised and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Issues Inteliquent Case Study

Tue, 12 Jun 2012 00:00:00 GMT

VOSS Technology Underpins Inteliquent’s White Label
Cloud Collaboration Service

San Diego, CA, Tuesday June 12, 2012: Today at Cisco Live, Cisco’s annual IT and communications conference, VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, announced the publication of a new case study, that documents how Inteliquent (IQNT) is using the VOSS technology to offer a white label hosted collaboration service to Cisco channel partners.

Inteliquent, originally founded under the name Neutral Tandem in 2003, is a global voice and data network provider. The case study details Inteliquent’s unique position of being a wholesale business operator with a track record of neutrality, and explains how the company became the first wholesale provider of Cisco HCS. The document goes on to discuss how Inteliquent offers Cisco channel partners and Tier-2/3 service providers a white label Cisco Hosted Collaboration Solution (HCS) package to resell to their end customers, allowing organizations to compete in the cloud collaboration market, without having to make an initial capital investment.

Finally, the case study explains the role that VOSS plays; giving Inteliquent and their channel partners a concise dashboard view of the entire HCS environment, and allowing Inteliquent to centrally manage its channel partners, who in turn are able to offer their end customers advanced bundles of hosted collaboration services. The case study details how flexible administrative access from VOSS means that channel partners can either retain or delegate some (or all) of the MACD administration, and offer customer-branded web-based self care portals for end users to manage their phone and line features and functions from any internet connected device, reducing the wait time commonly associated with submitting a change request to an administrator.

Surendra Saboo, President and COO at Inteliquent commented; “VOSS is the enabler in this whole new business model. Without the advanced automation tools that VOSS provides, we would not be able to offer Cisco channel partners hosted collaboration services in a white label manner.”

Mike Frayne, CEO at VOSS added; “We are excited to be working with Inteliquent on this is unique and compelling offering for Cisco channel partners. This offer helps channel partners minimize the risks associated with entry into the hosted collaboration market, by eliminating the need to make an initial capital investment.”

For more information on Inteliquent HCS:
- Visit: http://www.inteliquent.com/hosted-services/index.cfm
- Email hcs@inteliquent.com

To download the Inteliquent case study:
- Click here, or
- Email enquiries@voss-solutions.com
To visit VOSS at Cisco Live, please visit Booth #538 or email enquires@voss-solutions.com to schedule a meeting

###

Deployed by more Tier-1 service providers than any other UC management system, VOSS provides UC&C service fulfillment across multiple networks (fixed and wireless), and supports multi-device users (desk/soft/smart phones, tablets), as well as “bring-your-own” models.

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Announces Plans for Cisco Live 2012

Wed, 30 May 2012 00:00:00 GMT

VOSS Solutions Exhibiting with ISI Telemanagement Solutions in Booth #538

RICHARDSON, TX, Wednesday, May 30, 2012 - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced they will be exhibiting at the upcoming Cisco Live conference to be held in San Diego, June 11-14, 2012. VOSS will be exhibiting with ISI Telemanagement Solutions, a provider of cost management solutions for voice, data, wireless and unified communications (UC).

The VOSS / ISI partnership was officially announced at Enterprise Connect in March 2012, where the companies’ combined solution was well received; being selected as one of only six finalists in the Best of Enterprise Connect Awards.

At Cisco Live, VOSS and ISI will showcase their collaboration; a UC Business Analytics Solution (UC-BAS), which provides the next stage in the evolution of UC fulfillment and telecom expense management, delivering integrated UC business analytics for enterprises to achieve greater efficiencies with UC applications and mobile devices.

“Cisco Live is a great event for VOSS and ISI, as both organizations have a long-standing relationship with Cisco and their customers. We feel that UC-BAS is a good fit for the show, as it is the only integrated solution of its kind that enables customers to manage the deployment of collaboration services and UC devices, while providing reporting and analytics on the usage of those applications and devices,” commented Buzz Kleinert, Director of Business Development for North America, VOSS Solutions.

VOSS provides the fulfillment management component to Cisco Hosted Collaboration Solution (HCS). You can learn more about Cisco HCS, in two sessions at Cisco Live:

Hosted Collaboration Solution - Demystifying the UC Cloud Session ID: BRKCOL-231 Cisco's Hosted Collaboration Service (HCS) enables Service Providers (SP) and Enterprises to consider new deployment models for Collaboration (UC+C) services.
Multi-tenent Collaboration in Data Center Cloud Session ID: LTRSPG-290 In this lab attendees will use Cisco UCS Blade servers, IP Phones and Cisco's enterprise tablet (CIUS) to enable cloud-based multi-tenant voice and video services hosted in Service Provider Data Centers

To book a meeting with VOSS at Cisco Live, please email Buzz Kleinert, Director of Business Development, North America: buzz.kleinert@voss-solutions.com.

###

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Wins Best Cloud Solution Award

Mon, 30 Apr 2012 00:00:00 GMT

Industry Experts Vote for VOSS in 2012 World Vendor Awards

Reading, UK – Monday, April 30, 2012 - VOSS Solutions, a company that enables its customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced that industry experts have voted for VOSS as the winner of the Best Cloud Solution category, at the 2012 World Vendor Awards.

Organized by Total Telecom - the world’s leading global communications industry online publication with 100,000 monthly unique users worldwide - the third annual World Vendor Awards are centred on the theme ‘designing the future.’ This reflects the way in which hardware, software and solutions providers for telecom operators are fundamental in driving innovation in global communications. The World Vendor Awards were created to recognise excellence and innovation amongst the vendor community, and to provide a platform on which to promote this to the global buyers of equipment, services and solutions – Total Telecom’s core audience.

At the ceremony on Thursday 26th April at the Jumeirah Carlton Tower hotel in London, VOSS won the Cloud Award for its cloud fulfillment solution.

The VOSS fulfillment platform attracted the attention of the judges thanks to its impressive list of “tier one” reference customers and the way it serves the needs of those customers worldwide. “The product has extensive administrative capabilities to support complex business requirements”, one of the panel noted. Meanwhile, another highlighted the potential of a cloud-based solution such as this one, in a domain that previously belonged to incumbent operators. This product is “indicative of how the B/OSS can and must evolve to the cloud’s operational model,” said another judge.

VOSS is recognized at the leading service fulfillment platform for managing collaboration services for four key reasons:

It is specifically architected for large scale services providers
It provides true business abstraction away from the network components and technology
It has a proven ability to scale, and breadth of provisioning
It offers a single pane of glass over the full platform lifecycle

Mike Frayne, CEO at VOSS, collected the award and commented; “Best Cloud Solution was a new category for the World Vendor Awards this year, and we are thrilled to be chosen as its first winner, overcoming stiff competition from the other finalists; Acision, Binu and Telepo. The market is moving strongly towards cloud, which was confirmed by the category having the largest number of entrants”. He added; “Cloud is a major initiative for us, and we appreciate the industry recognizing that VOSS provides a solution to the very real challenge that companies are facing, in managing cloud-based collaboration services”.

VOSS won the World Vendor Best Support System Award in 2011 for its implementation of event based service management.

View the 2012 World Vendor Awards Winner’s Brochure: http://www.totaltele.com/download.aspx?ID=473075
###

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Sponsors Cisco Technology Solution Forum

Thu, 12 Apr 2012 00:00:00 GMT

RICHARDSON, TEXAS – Thursday, April 12, 2012 – VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications, today announced that it is a silver sponsor at Cisco’s Technology Solution Forum, which forms part of Cisco’s week of activities around its UC 9.0 Partner Beta Training.

Date: Tuesday April 24, 2012
Location: Building 11, 260 East Tasman Drive, San Jose, CA

The event is exclusively for Cisco’s partner community; designed to provide technical training on the next generation of Cisco UC solutions, in advance of the 9.0 market launch. Topics on the agenda include Communications Manager, Unified Messaging, Video, Presence, Contact Center, Mobility, and Collaboration.

As silver sponsor, VOSS is one of a select group of partners that will be exhibiting at the Technology Solution Forum. VOSS representatives will be available to meet with Cisco partners, and discuss the VOSS award-winning UC service fulfillment technology.

VOSS has a long-standing and deep relationship with Cisco, signing an OEM agreement in 2009 to provide the fulfillment management component for Cisco Hosted Collaboration Solution, which has since been deployed by customers such as AT&T, BT, CSC, Fujitsu, NTT, Verizon and Vodafone. VOSS is also a Cisco SolutionsPlus partner, and a Preferred Solution Developer (the highest level of participation in the Cisco developer Network).

If you would like to meet with VOSS at the event, please email: buzz.kleinert@voss-solutions.com.

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Exhibit at Frost & Sullivan’s Annual OSS BSS Australia Summit

Mon, 02 Apr 2012 00:00:00 GMT

RICHARDSON, TEXAS – Monday, April 2, 2012 – VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications, today announced that it will be participating in Frost & Sullivan’s 2nd Annual OSS BSS Summit in Sydney, Australia:

Date: Tuesday April 3, 2012
Location: Sheraton on the Park, Sydney

The event will focus on the changing world of the communications marketplace, looking at new ways that business will be won or lost by delivering alluring new customer-centric services. Much of what is possible in the next 2-4 years lies in orchestrated execution of technology updates, user device advances and the systems needed to maintain a better customer experience.

VOSS is one of six companies that will be exhibiting at the conference. At the event, VOSS will be demonstrating how UC service fulfillment management can open new streams of revenue for service providers, by enabling them to manage multiple customers from a single point of control, and by simplifying the deployment and administration of collaboration services.

If you would like to meet with VOSS at the event, please email: christopher.may@voss-solutions.com

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

ISI and VOSS Announce Partnership

Mon, 26 Mar 2012 00:00:00 GMT

ISI Telemanagement Solutions and VOSS Solutions Announce Partnership

The Two Companies Will Collaborate to Offer a Unified Communications Business Analytics Solution

ENTERPRISE CONNECT, ORLANDO – Monday, March 26, 2012 – VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications, and ISI Telemanagement Solutions, a leading provider of comprehensive cost management solutions for voice, data, wireless and UC, today announced that they have entered into a formal partnership agreement to offer UC Business Analytics to global organizations.

Through the partnership, VOSS and ISI are combining the expertise of their organizations, each of which is a leader in their respective field; UC service fulfillment and telecom expense management. Together, they bring to market the first UC Business Analytics Solution (UC-BAS), which gives organizations access to a rich set of business data that would otherwise be spread across the network infrastructure, and be time consuming and costly to aggregate.

With UC-BAS, organizations will have the ability to access real-time reports and on-screen dashboards, allowing them to track service and trunk utilization, resource and license consumption, as well as traditional telecom expense management. An enterprise’s business units or agencies will be able to gain real-time access to the communications services and resources they are consuming, which will save considerable operating and capital costs. In addition, organizations will be able to allocate costs across the various business units, on the more equitable basis of asset and license utilization.

UC-BAS comprises four key features that tackle key issues facing the enterprise communications industry today:

Real-time call status (fixed-line, wireless and contact center)
Real-time UC service activation and device inventory status
Reporting on all costs of communications (calls + UC)
Business analytics (dashboards, reporting, analytics)

Christopher May, VP and Co-founder of VOSS Solutions, commented; “We see UC-BAS as the next stage in the evolution of UC fulfillment and telecom expense management, delivering integrated UC business analytics for enterprises to achieve greater efficiencies and lower costs with UC applications and mobile devices.”

David Dishek, VP Business Development at ISI Telemanagement Solutions, added; “With a constant stream of exciting developments – such as social media, tablets, and BYOD – entering the UC industry, many organizations are still unsure how these will impact on day to day operations. Both ISI and VOSS push the boundaries of innovation, to adapt their own solutions to these new changes, and as a result UC-BAS will continue to evolve to address the challenges faced by our customers.”

Click here to view the UC-BAS brochure.

About VOSS Solutions
VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management. Deployed by more Tier-1 service providers than any other UC management system, VOSS provides UC&C service fulfillment across multiple networks (fixed and wireless), and supports multi-device users (desk/soft/smart phones, tablets), as well as “bring-your-own” models. Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

About ISI Telemanagement Solutions
Headquartered in Schaumburg, IL, ISI Telemanagement Solutions, Inc. helps clients reduce their telecom spend by 10% to 35%. With Audit, Inventory, Real-Time Wireless & Wireline Call Reporting and Invoice Management solutions, our clients are able to improve employee productivity, manages costs, and optimize wireless, wireline, data and Unified Communications networks. ISI’s Managed Services and outsourcing enable clients to free-up time and money to make strategic investments in IP infrastructure and applications. ISI’s facilities, processes, and data security comply with ISO 9001:2008, SAS 70, HIPAA, Safe Harbor and other important standards. Additional information may be found at www.isi-info.com, requested via e-mail at info@isi-info.com, or by calling +1.847.995.0002.

Contacts

VOSS Solutions
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

ISI Telemanagement Solutions, Inc.
Mark McNeill
Vice President of Strategic Marketing Solutions
+1 847.592.3278
mmcneill@isi-info.com

Industry White Paper Focuses on UC Service Fulfillment

Mon, 26 Mar 2012 00:00:00 GMT

Monday, March 26, 2012 – Enterprise Connect, ORLANDO - VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today published a new white paper, authored by Gary Audin.

The paper, entitled, “Unified Communications Demands Unified Management” investigates the growing importance of service fulfillment in the unified communications (UC) market. Gary Audin discusses the challenges of migrating to UC, and the drivers for automating UC service fulfillment. He investigates how VOSS Solutions delivers automated UC service fulfillment, and how this can radically reduce an organization’s total cost of ownership.

VOSS is exhibiting at Enterprise Connect this week. To meet with VOSS at the show, please contact: rachel.chicken@voss-solutions.com.

To download the white paper, please click here.

About Gary Audin
Gary has more than 40 years of computer, communications and security consulting and implementation experience. He has planned, designed, specified, implemented and operated data, LAN and telephone networks. These have included local area, national and international networks as well as VoIP and IP convergent networks in the U.S., Canada, Europe, Australia, Caribbean and Asia.

Gary Audin’s many articles and blogs can be found at: www.nojitter.com, www.webtorials.com, www.telecomreseller.com and www.acuta.org. He publishes technical tips at: www.SearchTelecom.com, www.SearchNetworking.com and www.SearchUnifiedCommunications.com.

About VOSS Solutions
VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management. Deployed by more Tier-1 service providers than any other UC management system, VOSS provides UC&C service fulfillment across multiple networks (fixed and wireless), and supports multi-device users (desk/soft/smart phones, tablets), as well as “bring-your-own” models. Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

Contacts
Christopher May
VP Business Development
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
Marketing Manager
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Unveils Big Plans for Enterprise Connect 2012

Mon, 19 Mar 2012 00:00:00 GMT

Monday, March 19, 2012 – Richardson, TX - VOSS Solutions, a UC service fulfillment company that enables customers to profit from cloud-based enterprise communications by simplifying the design, delivery and management of collaboration services, today announced its plans for Enterprise Connect, to be held in Orlando, March 26-29, 2012.

VOSS will be exhibiting in booth #1237, and will focus on three key announcements at the show:

VOSS is one of six companies that have been shortlisted for the much coveted “Best of Enterprise Connect” Award. This nomination is for UC Business Analytics Solution (UC-BAS) that will be launched at the VOSS booth at Enterprise Connect, through collaboration with ISI Telemanagement Solutions. This solution is the next stage in the evolution of UC fulfillment and telecom expense management, delivering an integrated UC business analytics solution for enterprises to achieve greater efficiencies with UC applications and mobile devices. VOSS will be promoting the UC-BAC solution at Enterprise Connect.
VOSS will be showcasing the recently released version of its core fulfilment management technology, VOSS 8.0, which provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. This means that companies can centralize their communications architecture, upgrade their dial plan, rationalize their trunks and gateways, implement new collaboration services including video, support the latest smart devices with mobility services; all without having to rip and replace their existing investment.
Also at the show, VOSS will be demonstrating its recently announced User Deployment Service, which simplifies and accelerates migration to an on-premise or cloud-based UC environment.

In addition to the exciting plans for the VOSS booth, there will be a number of VOSS customers participating in two sessions during the conference: http://www.enterpriseconnect.com/orlando/program/

Tuesday March 27, 8am: Automating UC Management
Tuesday March 27, 2.30pm: Cloud-based UC Services RFP

Christopher May, VP Business Development at VOSS Solutions, commented; “In my opinion, Enterprise Connect is the most relevant event on the calendar for enterprises that are considering (or are in the processing of) deploying a collaboration architecture. All of the industry’s key thought leaders in the UC space will be either attending or presenting, and we are very excited to have a line-up of exciting new products and services being launched to coincide with this event.”

To meet with VOSS at Enterprise Connect, please contact: rachel.chicken@voss-solutions.com

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.
________________________________________
Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Selected as BOEC Finalist

Wed, 29 Feb 2012 00:00:00 GMT

VOSS Solutions Selected as Finalist for Best of Enterprise Connect 2012 Award

Judges Choose VOSS as One of Six Companies to Compete at Enterprise Connect Orlando

SAN FRANCISCO – Wednesday February 29, 2012 – Today, VOSS Solutions announced their selection as one of six companies chosen as a finalist for Enterprise Connect Orlando’s Best of Enterprise Connect Award. The Best of Enterprise Connect winner will be announced during the event, which is happening March 26-29, 2012 at the Gaylord Palms in Orlando, FL. For more information visit: http://www.enterpriseconnect.com/bestofenterpriseconnect/.

VOSS and ISI Telemanagement Solutions have collaborated on a UC Business Analytics solution which will be showcased at Enterprise Connect, the leading conference and exposition on enterprise communications and collaboration. The five members of the Best of Enterprise Connect Judging Committee reviewed all entries and selected finalists based on the products with the most significant technical impact, helping to revolutionize the enterprise communications industry.

The UC Business Analytics solution solves a number of key problems facing the enterprise communications industry today, including:

Foremost is the fact that most Telecom Expense Management systems today cannot measure and allocate the costs of unified communications applications, nor shared network resources, such as video bandwidth. As traditional call costs fall, or become flat-rate, the costs of UC cannot be ignored. Unless organizations measure these costs, they will overspend. For example, my UC vendor is saying that I need to order more licenses, but can I re-allocate licenses from one division to another instead?
New UC services, such as social media, are much more dynamic in nature. Users will need access to social media applications on a project-by-project basis. They will want to self-subscribe to these services through online portals, in real-time; not through the IT help desk.
The introduction of “fixed-mobile convergence” and “bring-your-own-device” means that device costs are also becoming critical to measure and allocate. BYOD looks attractive, but if uncontrolled, will result in additional device and application licenses, network resources and management costs.

Christopher May, VP and Co-founder at VOSS Solutions, commented; “The UC Business Analytics solution is a result of a close collaboration between VOSS and ISI. We see this solution as the next stage in the evolution of UC fulfillment and telecom expense management, delivering integrated UC business analytics for enterprises to achieve greater efficiencies and lower costs with UC applications and mobile devices.”

David Dishek, VP Business Development at ISI Telemanagement Solutions added; “We’re very excited that the judging panel has nominated this solution as a Best of Enterprise Connect finalist. This confirms our belief that integration between UC fulfillment and telecom expense management is crucial to the future success of UC environments.”

“We want to congratulate Best of Enterprise Connect finalists for their innovation within the enterprise communications market,” said Eric Krapf, Enterprise Connect Co-Chair. “The Best of Enterprise Connect Award honors exhibitors who are leading the industry and continue to present the latest in technological advancements. We applaud VOSS and ISI, and look forward to presenting the Best of Enterprise Connect award onsite at the event.”

Best of Enterprise Connect is a juried award in which the preliminary round of voting chose six finalists, including VOSS and ISI. Voting for the Best of Enterprise Connect winner takes place in early March and the winner will be announced Wednesday, March 28, 2012.

Judges for Best of Enterprise Connect include:

Doug Carolus, Senior Associate, Pace Harmon
Zeus Kerravala, Founder and Principal Analyst, ZK Research
Marty Parker, Principal, UniComm Consulting
Sorell Slaymaker, President, Unified IT Systems
David Stein, President, Stein Technology Group

VOSS will be attending Mobile World Congress in Barcelona, February 27 – March 1 and exhibiting at Enterprise Connect in Orlando, March 26 – 28 (booth #1237). To book a meeting with VOSS at these events, please email:
rachel.chicken@voss-solutions.com

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

About Enterprise Connect
Enterprise Connect (formerly VoiceCon) is the leading conference and exhibition for enterprise IP Telephony, Converged Networks and Unified Communications in North America. Enterprise Connect® brings corporate IT decision makers together with the industry’s vendors, analysts and consultants to focus on the issues central to enterprise networks and communications. Enterprise Connect® owns and produces No Jitter, (http://www.nojitter.com/), providing daily blogging and analysis of enterprise communications, and it also serves the community with a weekly email newsletter, a Webinar Series and Virtual Events. For more information, visit http://enterpriseconnect.com/.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Announcing VOSS 8.0

Tue, 28 Feb 2012 00:00:00 GMT

Announcing VOSS 8.0

Latest Technology from VOSS Solutions Empowers Organizations to Profit from Cloud-Based Enterprise Communications

Tuesday, February 28, 2012 – Richardson, TX - VOSS Solutions today announced the general availability of VOSS 8.0, the next generation of its fulfillment management technology that enables companies to deliver collaboration and mobility services in the public and private cloud.

The VOSS technology allows service providers and large enterprises to centralize their communications architecture, upgrade their dial plan, rationalize their trunks and gateways, implement new collaboration services, including video, support the latest smart devices with mobility services; all without having to rip and replace their existing investment. This can be achieved in a private cloud or with a service provider in a public cloud, deploying new Cisco Unified Computing System (UCS) virtualized data centers; and the full suite of collaboration services can be managed from a central point of control. This brings unprecedented empowerment to distributed organizations, within a secure, centrally defined and consistent management framework.

In addition, VOSS enables companies to activate and manage an array of best-of-breed collaboration services – such as advanced telephony, messaging, mobility, collaboration, presence - in real-time; and centrally administer the key components of the environment from a single pane of glass. End users benefit from a secure, online, multi-service self-care portal with role-based access, allowing them to self-manage all of the latest collaboration settings, change their single number reach settings, modify their messaging notification settings, etc.

VOSS 8.0 introduces a significant advancement in management technology for cloud collaboration. There are five key areas in which VOSS 8.0 is more powerful than ever before:

Enhanced Provisioning
- Cisco HCS - VOSS 8.0 supports the fulfilment requirements for the latest release of Cisco HCS, the world’s leading cloud solution for service provider.
- Cisco Contact Center - VOSS 8.0 enables companies to provision the configuration required to integrate with Cisco’s Unified Contact Center enterprise and hosted solutions. This includes the system level call routing, CTI integration, and user/device level configuration to support contact center applications. The enhancement means that setup and configuration can be automated, which speeds time to market and radically reduces the risk of manual error.
- LDAP – VOSS 8.0 further extends application setting support for customers’ self care interface, to utilize external LDAP services for authentication, which allows end users to access existing credentials.
- Cisco Cross Cluster Extension Mobility - VOSS 8.0 provides an interface to set up and manage the Cisco Extension Mobility Cross Cluster (EMCC) functionality introduced in UCM 8.X. This interface provides a simple way for administrators to enable EMCC in their solution, and orchestrate configuration between devices across their global footprint.
- Cisco Auto Attendant – VOSS 8.0 supports the Unity Connection IVR capability. The auto attendant service can be created and assigned to a location, with full automation of the IVR pilot number. The Unity Connection Auto Attendant GUI can also be cross launched from VOSS.
- Advanced Username Management – VOSS 8.0 enables administrators to specify a user group for large customers (or departments) to ensure unique usernames across their platform. This granular control allows organizations in different parts of the system to avoid having to modify their usernames for the UC application space, where usernames may overlap.
- Advanced IP Subnet Management – VOSS 8.0 enables the support of overlapping IP address provisioning and subnet management for: IOS Voice GW, IP Edge Devices and Location Subnets. This allows VOSS to support zero touch Auto Registration when overlapping subnets are assigned across customers.
Proactive Device and End Point Support
- VOSS 8.0 supports the latest devices and clients specified by Cisco UCM in HCS (including the full suite of Cisco IP phones and telepresence devices, as well as iPhones, iPads, plus Android and Windows 8 devices etc.). In addition, the latest product-specific settings can be imported from Cisco UCM, to be displayed and supported by VOSS. This dynamic feature ensures that the latest product-specific device settings are always supported, without requiring a new release or upgrade from VOSS.
Advanced Connectivity
- VOSS 8.0 introduces an advanced connectivity management interface to provide administrators with the ability to build trunks and call routing configuration in a single interface, to support the integration of external applications and devices in UCM. This includes support for the latest IMS trunk types from UCM, for interfacing with third party mobile networks. This greatly simplifies the deployment and administration of call trunking, but also provides much greater flexibility to organizations when they grow or contract their business, since trunks are automatically managed for the changes.
Dial Plan Customization
- The VOSS 8.0 location dial plan customization feature enables administrators to define location-specific dial plan additions, as required; such as site-specific translations of key numbers via the location administration. This is a simple and controlled method for non-technical administrators to manage key dial plan elements, and compliments the PBX model definition of location dial plans.
Platform Strength
- CLI Interfaces - VOSS 8.0 provides improved CLI interfaces and reconfiguration tools which enhance the ease and efficiency of managing the collaboration platform. With increased security and SNMP updates, VOSS 8.0 provides a high quality best of breed infrastructure service.
- Performance and Scale – VOSS 8.0 increases the overall productivity of the collaboration architecture, with the introduction of parallel loaders and improved UCM serialization.

VOSS 8.0 is fully integrated into the recently announced User Deployment Services, allowing integrators and enterprises with existing MCS, UCS or TDM deployments to quickly and efficiently migrate to unified communications and also gain the benefits of fulfillment management.

Bill Dellara, VP Product Management at VOSS, commented; “With the advent of IP, virtualization, central SIP trunking and advanced collaboration, a distributed, on-premise architecture doesn’t always suits the needs of advanced telephony and collaboration. VOSS 8.0 empowers companies to select best of breed collaboration services, and then centrally manage them in the deployment model that best suits their needs; be that public cloud-based, private-cloud, or hybrid. Regardless of the deployment model, or platform, VOSS provides users with a business portal to run their communications services and deployment tools to accelerate user migrations.”

Download the VOSS 8.0 Brochure here

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

World Vendor Awards Shortlists VOSS Twice

Tue, 07 Feb 2012 00:00:00 GMT

READING, UK - Tuesday February 7, 2012 - VOSS Solutions, provider of a world-class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud, today announced that it has been shortlisted for two of the Total Telecom World Vendor Awards.

After winning the category in 2011, VOSS has again been shortlisted for the Best Support System award, with judges looking for the solution that has created the greatest service improvement, cost saving, or enabled the greatest increase in business income.

This year VOSS has also entered (and been shortlisted for) the Best Cloud Solution award, demonstrating why the VOSS fulfillment platform is the most appropriate way to deliver the cloud-based enterprise communications.

For both awards, the judges will specifically look for how entrants have addressed issues such as scalability, security and flexibility.

The award ceremony takes place on April 26, 2012, bringing the telecom industry together to celebrate the year’s achievements and successes.

About VOSS Solutions
VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud.

VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying the design, delivery and management of collaboration services.

Based in Richardson in Texas, Reading in the UK, and Cape Town in South Africa, VOSS is funded by Intel Capital, Eden Ventures, Vodafone Ventures, and XAnge Private Equity. Our solutions have been deployed by prominent companies across the world.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Mike Frayne Nominated for CEO of the Year

Tue, 07 Feb 2012 00:00:00 GMT

READING, UK - Tuesday February 7, 2012 - VOSS Solutions, provider of a world-class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud, today announced that VOSS CEO, Mike Frayne, has been nominated for CEO of the Year, at the Total Telecom World Vendor Awards.

Candidates for the prestigious CEO of the Year Award have been nominated by the industry, World Vendor Awards judges and editors of Total Telecom.

Mike Frayne joined VOSS in 2006 as chief executive officer and Board member, responsible for the company’s strategic direction and day-to-day operations. Before joining VOSS, Mike was co-founder and Executive Chairman of Intec Telecom Systems PLC., a OSS/BSS vendor that Mike took to IPO in 2000. Under his leadership from the IPO launch, he added mediation, activation and billing via M&A.

Since joining VOSS, Mike has achieved the following milestones:

Closed two funding rounds with leading venture capital firms (Intel Capital, Eden Ventures, Vodafone Ventures and Xange)
Closed an OEM partner agreement with Cisco Systems, and as a result the VOSS technology is embedded in every Cisco HCS service provider UC deployment, and a growing number of HCS large enterprise UC deployments
Grown the VOSS customer base from 10 customers to over 40 customers, including leading SPs such as AT&T, BT, Fujitsu, NTT, Sprint Verizon, Vodafone, Turk Telecom, DU, etc.
Grown revenue by an average of 30% per annum
Grown staff levels from 15 to 165 via creating a new engineering center in Cape Town RSA and global headquarters in Dallas, Texas

Under Mike’s leadership, VOSS now dominates the UC cloud fulfillment space, offering a way for companies to successfully deploy and manage enterprise communications.

Voting is now open and the general public has been invited to submit their nomination here.

The winner will be announced at Total Telecom's Gala Dinner, on Thursday April 26 2012.

About VOSS Solutions

VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Launches User Deployment Service

Wed, 18 Jan 2012 00:00:00 GMT

Wednesday, January 18, 2012 – Richardson, TX - VOSS Solutions, the leader in cloud fulfillment technology, today announced that it has launched a User Deployment Service to automate the set up of users, their associated devices and services, on a unified communications and collaboration (UC&C) platform.

Until now, deploying users onto a new UC&C platform from existing legacy voice or third party UC systems has posed monumental challenges. However, as service providers set up cloud platforms and large enterprise organizations embrace UC&C, there is a growing requirement to migrate their existing voice architecture onto a more modern platform that can support the complexity that UC&C brings. Increasing the speed of user-on-boarding is fundamental to the service:

For enterprises, the sooner end users can start using UC&C services, the sooner they and their organization can enjoy the benefits
For service providers, the sooner end users are migrated onto their cloud based UC&C platforms, the sooner they can generate new streams of revenue

VOSS has harnessed the many years’ experience in deploying users onto UC&C platforms to create the User Deployment Service, which is based on a suite of tools that extract data from multiple external sources, then transform, enrich and load the data into the UC&C platform, which results in the automated setup of the users, their associated devices and services on the UC platform.

Ian Middleton, VOSS CTO, commented; “The VOSS User Deployment Service will speed up the process of user on-boarding, increase data accuracy whilst eliminating the risk of manual error, and standardize processes across the organization, no matter how diverse. As VOSS fully integrates the entire voice architecture into a single, centrally managed, cloud-based VOSS platform, we anticipate this service being hugely popular.”

Download the datasheet here.

VOSS will be attending Mobile World Congress in Barcelona, February 27 – March 1. To book a meeting with VOSS at the event, please email enquiries@voss-solutions.com

About VOSS Solutions
VOSS provides a world class fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management.

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

VOSS Announces Second Phase of Series C Funding

Tue, 17 Jan 2012 00:00:00 GMT

Tuesday, January 17, 2012 – Reading, UK - VOSS Solutions, the leader in cloud fulfillment technology, today announced that it has closed the second phase of the Series C private equity funding round, with Vodafone Ventures.

Vodafone Ventures is the investment arm of Vodafone Group PLC, specializing in investments in seed, start up, early stage, and mid stage companies. It invests in wireless and Internet sectors. It invests between £2 million ($3.6 million) and £10 million ($18.1 million) in the portfolio companies and typically invests in companies that offer strategic services to the Vodafone Group. Vodafone Ventures was formed in 2000 and is based in the Newbury, United Kingdom.

The first phase of VOSS’ Series C funding round included investment from Intel Capital, Eden Ventures and XAnge, following a Series B funding round including Eden Ventures and XAnge.

These funds will enable VOSS to fuel its growth as the leading UC&C cloud fulfillment provider, and to support the evolution of its technology solution which has already been deployed into more tier-1 service providers than any of its competitors, including AT&T, BT and CenturyLink.

Mike Frayne, CEO, VOSS Solutions, commented; “We welcome Vodafone Venture’s decision to take an equity stake in VOSS it demonstrates their confidence that management technology plays a key role in the success of unified communications, and VOSS is the leader in this field, especially in the area of advanced mobility.”

VOSS will be attending Mobile World Congress in Barcelona, February 27 – March 1. To book a meeting with VOSS at the event, please email enquiries@voss-solutions.com.

About VOSS Solutions
VOSS provides a world class cloud fulfillment platform for service providers and large enterprises to successfully deliver collaboration services in the public and private cloud. VOSS enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals. In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management.

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

VOSS Predicts - 2012

Wed, 04 Jan 2012 00:00:00 GMT

At VOSS, we have put together a summary of our predictions for the UC&C fulfillment marketing in 2012.

Our major prediction for 2012 is that UC fulfillment tools will start to merge with mobile management tools.

The increased focus on mobile UC will drive MDM and UC fulfillment solutions to provide an end-to-end management capability for enterprises (and service providers who are offering managed mobile services) who wish to support the growing trend toward mobile users and mobile smart devices (smart phones and tablets).

UC fulfillment is currently provisioning the IPT and UC network infrastructure and UC applications, including mobility. Mobility from a UC perspective today includes smart clients that operate on mobile devices.

There is a raft of management tools specifically designed for the mobile phone market. These include:

MDM (mobile device management) software tools
User authentication tools
Secure web gateways (SWGs)
Application delivery via enterprise app stores
Telecom (mobile) expense management tools

Our prediction for 2012 is that as mobile UC grows in popularity, we will see specific UC management tools merge (integrate) with specific mobile tools as it makes no sense to have over-lapping tools covering a similar end-to-end management process.

If you would like to discuss this further, please email us.

Season's Greetings from VOSS Solutions!

Sun, 11 Dec 2011 00:00:00 GMT

With the Season's Greetings and Best Wishes for 2012, from everyone at VOSS Solutions.

VOSS Invited to Speak at EC Virtual Event

Tue, 08 Nov 2011 00:00:00 GMT

VOSS to Participate In Panel Session at Enterprise Connect Virtual Event

Tuesday November 8, 2011 – Richardson, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that it will participate in a panel session at the next Virtual Event hosted by Enterprise Connect.

Event: “Phones, tablets, smartphones – Who Gets What In Your Enterprise?”
Date: Wednesday November 16, 2011
Register here

Presentation details:

Henry Barton, VP Strategy at VOSS Solutions
2.30pm ET, Wednesday November 16 2011
“Device Management in the Era of UC and BYOD” panel session

The session will center on the future of Bring-Your-Own-Device policies in the mobile space and unified communications everywhere. The panelists will discuss the need for a comprehensive device management strategy that takes in all of the devices that end users connect on—everything from the desktop phone to the PC softphone to the tablets and smartphones that are driving BYOD. The panel will look at different approaches to multi-device management and discuss how to integrate and centralize provisioning, management, dial plans, and user support.

###

Keep in touch with VOSS Solutions:

Contact us:

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

We also run two discussion groups on LinkedIn:

UC service management - ROI forum: Join the debate
UC service management - Technical forum: Join the debate

About VOSS Solutions

VOSS, a leader in service delivery software, helps organisations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real time, centralised and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

Lead411 Names VOSS in Top 200

Thu, 03 Nov 2011 00:00:00 GMT

Thursday November 3, 2011 – Richardon, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that Lead411 has included VOSS Solutions in its annual Tech 200 list of companies.

According to Lead411, this year's Tech 200 list was fiercely competitive. The finalists ranked highest for revenue and growth among all applicants.

VOSS was ranked in 84th place of the top 200 tech companies in the USA.

You can see a full list of industry awards that VOSS has won here.

About VOSS Solutions

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Joins the World of Social Media

Thu, 20 Oct 2011 00:00:00 GMT

Monday October 20, 2011 – Richardon, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that you can follow the company's latest news in the following ways:

Twitter: Follow VOSS
Facebook: Join our group
LinkedIn: VOSS has created two discussion groups
- UC Service Management - ROI Forum
- UC Service Management - Technical Forum

We hope to see you interacting in one of these forums soon.

About VOSS Solutions

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Announces Technical Training Program

Mon, 10 Oct 2011 00:00:00 GMT

Monday October 10, 2011 – Richardon, TX - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced the introduction of the VOSS Training Program, enabling technical users to increase their knowledge of the VOSS technology, learn new best practises, and improve their administration skills.

The program will comprise two levels of training:

Introductory level - VOSS Administrator
Advanced level - VOSS Engineer

The next training class will be the VOSS Engineer course, taking place in Richardson, TX, on Monday 7 - Friday 11 November, 2011.

What you will learn: The 5-day course will include a deep dive into system management, provider level management, customer/end user management, location management, end user self care and devolved administration, bulk loader management, and troubleshooting. For more detail on the content of the course, please click here.

All training will be delivered in a training lab, using a combination of presentations, demonstrations and hands-on lab work for the students. Students will receive a copy of the training material.

If you would like to learn more about the VOSS technical training program, please email Hadas Arad.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Listed in Sunday Times Tech Track 100

Tue, 27 Sep 2011 00:00:00 GMT

VOSS recognised as one of Britain’s fastest growing private technology companies

Tuesday 27th September, 2011 – Reading, UK - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that it has been included in the prestigious Sunday Times Tech Track 100 league table.

Every September, the Sunday Times newspaper ranks Britain’s top 100 private tech companies with the fastest growing sales over the latest three years. A typical Tech Track 100 company is generally run and owned by entrepreneurs, has between 20 and 100 staff, has an average annual sales growth ranging from 35% to 360%, has sales ranging from £5m to £50m, and are venture capital backed.

VOSS has been included for the first time in 2011, and takes 92nd place. Mike Frayne, CEO at VOSS Solutions, commented; “As a company that was founded by a team of British visionaries, we are delighted to be listed in such a highly regarded league table. With IP telephony advancing at such a fast pace, service providers and large enterprises are embracing unified communications (UC) in order to maintain a competitive advantage. Our inclusion in the Tech Track 100 is testament to the fact that the VOSS management technology is fundamental to the success of UC in global communications.”

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS 7.4 Is Launched

Mon, 11 Jul 2011 00:00:00 GMT

VOSS 7.4 Is Launched to Enable Customers to
Successfully Deliver and Manage UC&C Services

Announcing VOSS 7.4 - The Latest Service Delivery and Management Platform for Unified Communications and Collaboration (UC&C)

Richardson, TX - Monday July 11, 2011 – VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced the general availability of VOSS 7.4, an award-winning, highly scalable fulfillment management platform that overarches complex UC&C networks for managed service providers and large enterprises.

VOSS 7.4 now supports the latest release of Cisco’s UC applications, including Unified Communications Manager 8.6 and its advanced suite of voice and mobility features; Unity Connection 8.6 and its advanced suite of messaging features; Unified Presence 8.6; Cisco WebEx; and an extensive range Unified Mobility Clients and the latest Cisco devices, such as the Cisco CIUS.

With VOSS 7.4, VOSS Solutions is now releasing its latest integrated UC&C management technology at the same time that Cisco releases its UC applications update. This means that the very latest Cisco UC applications are supported by VOSS management, well ahead of other management systems.

The capability and market leadership of the VOSS technology has been recognized by Cisco in that VOSS has been selected to provide the UC&C fulfillment management component for Cisco Hosted Collaboration Solution (HCS) and consequently, VOSS 7.4 has been architected to support the latest HCS 8.6 requirements.

VOSS 7.4 focuses on four themes:

Enabling flexible deployment models
When choosing a UC&C deployment model, most enterprises want to embrace cloud-based applications whilst continuing to support their legacy environment. VOSS 7.4 enables service providers and enterprises to centrally manage large numbers of customers or business units, each with a ‘hybrid’ mix of UC&C network infrastructure and applications, combined with cloud-based applications. This enables companies to seamlessly roll out and manage complex UC&C environments from a single pane of glass, and empowers them to harness the benefits of cloud-based UC&C whilst administering legacy environments within the same management platform.

Integrating dial plan management with UC&C applications to improve mobility
VOSS 7.4 fully manages the dial plan, and now with the enhancement of UC&C applications, VOSS brings this dial plan capability to bear on a number of advanced mobility features. VOSS 7.4 supports a range of the latest Cisco and third-party mobility clients, including Dual mode, Android, and Nokia clients. This allows users to stay in touch and control their communications from a variety of devices, wherever they are. It also allows enterprises to leverage the ubiquity of smartphones and their capabilities, and to offer their users more versatility, whilst maintaining control and cost of the overall infrastructure.

Unparalleled UC&C collaboration
VOSS delivers and manages all UC&C applications and services including voice, video and web conferencing, voicemail, and instant messaging. VOSS 7.4 also includes Cisco WebEx collaboration, enabling users to be offered a full package of UC&C applications, including web and audio conferencing. With the addition of WebEx, VOSS is now able to package and deliver product bundles that include Cisco’s entire suite of UC applications.

Systems integration with multiple business systems
VOSS 7.4 abstracts business-relevant service configuration from the underlying technology to provide a common administrative experience, simplifying integration into other systems irrespective of the underlying technology. Additionally, VOSS 7.4 adds the ability for the self-care interface to employ external LDAP services for authentication, allowing end users to utilize existing credentials. Through advanced APIs and integration methodologies, VOSS enables the UC&C platform to be integrated into billing, inventory and order entry systems, as well as supporting cross-company collaboration by providing authentication and access to other external systems.

Mike Frayne, CEO at VOSS Solutions, commented: “As UC&C becomes more widely adopted, fulfillment management is a necessity, rather than an option. Cisco has recognized this fact with its decision to embed VOSS within its new HCS architecture. VOSS 7.4 not only simplifies the delivery and management of UC&C services and applications through a centralized administration portal, it enables organizations to make radical operational savings at the same time.”

###

About the VOSS technology
VOSS 7.4 is a real time and fully automated service delivery and management platform, providing centralized control of multiple customers or business units, and of the full UC&C environment. VOSS is unique in its ability to address the challenges involved in managing the entire lifecycle of UC&C services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications & collaboration (UC&C) requirements. The VOSS real-time, centralized and fully automated UC&C service delivery and management platform addresses the challenges involved in managing the entire UC&C lifecycle: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, Intel Capital, XAnge Private Equity, and Vodafone Ventures. VOSS customers include prominent global service providers and managed service providers, and large enterprises. www.voss-solutions.com

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com
Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Exhibit at Cisco Live 2011

Tue, 05 Jul 2011 00:00:00 GMT

RICHARDSON, TX – Tuesday, July 5, 2011 – VOSS Solutions, provider of an award-winning unified communications and collaboration (UC&C) service delivery and management platform, today announced that it will be exhibiting at Cisco Live, Las Vegas 2011.

Venue: Mandalay Bay, Las Vegas
Date: July 10-14, 2011
Location: Collaboration booth 1289

At the event, VOSS Solutions will announce VOSS 7.4, a highly scalable fulfillment management platform that overarches complex UC&C networks for managed service providers and large enterprises.

To book a meeting with VOSS at Cisco Live, please email us.

VOSS Empowers Lattelecom to Go Live with Cloud-Based UC

Tue, 10 May 2011 00:00:00 GMT

READING, UK – Tuesday, May 10, 2011 – VOSS Solutions today announced that the unified communications and collaboration (UC&C) platform that it provides to Lattelecom has gone into production, enabling Lattelecom to offer its business customers next generation UC&C services from the cloud.

Founded in 1994, Lattelecom is the largest service provider in Latvia, offering integrated electronic communications and IT services, telecommunications, network design and installation services.

Lattelecom became a VOSS customer in August 2010 to support the growth in its managed services business. Lattelecom sought a centralized multi-tenant platform that simplified the process of migrating and administering multiple customers. Lattelecom also recognized that if it were able to provide devolved administration to customers, it would decrease the burden on NOC support and improve the customer experience.

Lattelecom selected Cisco Hosted Unified Communications Solution, a comprehensive converged IP communications system, at the heart of which is VOSS; an award-winning UC&C service delivery and management platform. VOSS is specifically designed for the delivery of managed UC&C services to multiple large scale customers.

The VOSS deployment was carried out across the Lattelecom infrastructure in impressive time, and as a result, Lattelecom now offers UC&C services to its business customers across the Baltic States. The first customer to be deployed onto Lattelecom’s UC&C platform is an agency of the Latvian government.

The VOSS real-time, fully automated UC&C service delivery and management platform provides Lattelecom with the tools to add new customers seamlessly, and administer all customers from a single centralized dashboard. VOSS has greatly simplified technical and business processes for Lattelecom, speeding time to market for UC&C services, while significantly lowering the total cost of ownership over the lifecycle of each service.

VOSS will also benefit Lattelecom’s business customers, by offering devolved administration, customizable interfaces, and simplified MACDs.

Stefan Peters, VP Sales EMEA, commented; “VOSS has enabled Lattelecom to simply and cost effectively offer complex bundles of next generation UC&C services to multiple business customers, regardless of their size and dispersion. VOSS enjoys a dynamic and collaborative relationship with Lattelecom, and both companies are delighted that Lattelecom is now the leading provider of UC&C services across the Baltic States.”

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real-time, centralized and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, Intel Capital, Vodafone Ventures and XAnge Private Equity. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Wins World Vendor Award 2011

Fri, 06 May 2011 00:00:00 GMT

Independent Panel of Industry Judges Selects VOSS as Best Support System

RICHARDSON, TX - Friday, May 6, 2011 -VOSS Solutions, a leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that an independent panel of industry judges has selected VOSS as the Best Support System at the 2011 World Vendor Awards.

Organized by Total Telecom - the world’s leading global communications industry online publication with 100,000 monthly unique users worldwide - the World Vendor Awards were created to “recognize the true excellence amongst companies supplying the hardware, software and services for the global telecoms industry” and “pay tribute to the greatest vendors in the world”. The World Vendor Awards remain the only independent impartial awards that are focused on telecom vendors.

VOSS was shortlisted for the Best Support System award in March 2011, and, at the awards ceremony last night at the Globe theatre in London, VOSS was selected as the overall category winner for its implementation of event based service management.

The VOSS fulfilment engine for managed IP telephony and UC&C drew positive comments from the judges for its sizeable telecoms operator customer base, industry body accreditation and analyst backing. “The VOSS offering is clearly a market leader with an impressive footprint of incumbent operators in a variety of countries,” one member of the judging panel pointed out. Another praised VOSS for “impressive references in a difficult and important business area,” while a third pointed to the relevance of its offering in the current market.

Henry Barton, VP Strategy and VOSS co-founder, collected the award, and commented; “We are absolutely delighted to be selected as the Best Support System, as we were up against some tough competition. We believe that the judges recognized VOSS for providing a solution to the challenge that service providers and large enterprises are facing, enabling them to cost effectively manage their evermore complex telephony infrastructure.”

In early 2010, VOSS developed a real-time, event-based mediation solution, which is based on the VOSS Solutions service delivery and management platform. VOSS provides a front-end portal for end users to self-active and self-administer services, as well as a back-end service mediation system that maintains service activation status for multiple customers over the billing periods. VOSS has been integrated with a number of service provider billing engines, and provides real-time updates on service changes, on a customer by customer basis.

This capability now allows service providers to charge their customers on actual usage of value added services, increasing revenues and improving customer satisfaction through detailed usage reports.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real-time, centralized and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; Day-1 build and deployment; Day-2 support and administration; Day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Intel Capital, Eden Ventures and XAnge Private Equity. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Present at TM Forum’s Innovation Spotlight

Thu, 31 Mar 2011 00:00:00 GMT

READING, UK - Thursday March 31, 2011 - VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that it has been selected to take part in the TM Forum’s Innovation Spotlight, on Monday May 23, 2011, at Management World, Dublin.

The Innovation Spotlight will feature presentations from Stratecast’s 2011 Rat Pack companies. VOSS was selected by Stratecast as “one to watch” due to it embracing what Stratecast calls the “Rat Pack” mentality; presenting the market with innovative new concepts and capabilities, to satisfy the needs of communications service providers around the world. The Stratecast Rat Pack innovators will be put under the spotlight, with this half day session, complementing a conference that’s all about innovation.

Mike Frayne, CEO at VOSS Solutions, will present on the next generation of unified communications and collaboration (UC&C) software, explaining that as UC&C gains momentum, there is a growing trend for enterprise organisations to outsource the management of their UC&C to reduce risk and manage costs. The presentation investigates how service providers can capitalise on this trend, by supporting multiple customers - however large and complex - from a single point of control.

To meet with VOSS at Management World, please email enquiries@voss-solutions.com

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, Intel Capital and XAnge. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com

Contacts

Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Shortlisted for World Vendor Awards

Mon, 07 Mar 2011 00:00:00 GMT

RICHARDSON, TX - Monday, March 7, 2011 - VOSS Solutions, a leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that it has been shortlisted for Total Telecom’s World Vendor Awards.

VOSS has been shortlisted for the Best Support System award, with judges looking for the solution that has created the greatest service improvement, cost saving, or enabled the greatest increase in business income. VOSS will be measured against the other nominees on product innovation, ease of use and application, and delivery of customer satisfaction.

The award ceremony takes place on 5th May 2011, bringing the telecom industry together to celebrate the year’s achievements and successes.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; Day-1 build and deployment; Day-2 support and administration; Day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

The Next Generation in Enterprise Communications

Mon, 28 Feb 2011 00:00:00 GMT

VOSS Enables Enterprise Customers to Achieve a Return on their Unified Communications Investment

ORLANDO, FL - Monday February 28, 2011 – VOSS Solutions, the leader in unified communications and collaboration (UC&C) service delivery and management software, today introduced VOSS 7.3; the latest iteration of their award-winning, highly scalable, management platform for complex enterprise UC&C and IPT networks.

VOSS 7.3 continues to push the boundaries of UC fulfillment management technology by adding additional support for messaging, mobility, collaboration and presence applications. In so doing, VOSS is addressing the burgeoning market demand for a UC&C service management solution that provides a “single pane of glass” for the increasingly complex enterprise UC&C environments.

VOSS 7.3 is a real time and fully automated service delivery and management platform, providing centralized administration of the growing UC&C suite of applications. VOSS is unique in its ability to address the challenges involved in managing the entire lifecycle of UC services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling.
VOSS 7.3 specifically addresses:

Next generation, collaborative UC - No matter how complex the UC requirement or how disparate the environment, VOSS delivers and manages all UC&C applications and services including voice, video, web conferencing, voicemail, and instant messaging. In addition, VOSS 7.3 deploys and manages user presence services and client solutions.
UC and mobility - Supporting the trend towards remote working and smart-phone usage, VOSS ensures the seamless and cost-effective delivery and management of advanced UC mobility clients, supporting features such as extension mobility, single number reach and fixed/mobile interworking.
Multi-vendor, interoperable UC – As organizations require best of breed solutions from multiple sources that interoperate seamlessly, VOSS 7.3 manages the major UC releases from Cisco and other UC players, such as Microsoft and Avaya.

At Enterprise Connect, VOSS will demonstrate how the VOSS 7.3 management platform can provide significant return on investment (ROI) to enterprises with complex UC&C requirements.
In a recent webinar on nojitter.com, Nemertes Research, provided data to corroborate VOSS’ ROI, explaining that many large enterprises are spending over $1,000 per phone per year on operating costs and that this cost can be reduced by 50% by the implementation of management tools, such as VOSS.

Mike Frayne, CEO at VOSS Solutions added; “VOSS 7.3 not only simplifies the delivery and management of many more UC&C services and applications, it enables large enterprises to make radical operational savings at the same time.”

###

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Announces Series C Funding

Mon, 14 Feb 2011 00:00:00 GMT

BARCELONA, SPAIN - Monday February 14, 2011 VOSS Solutions, the leading provider of unified communications and collaboration (UC&C) service delivery and management software, today announced that it has closed $10 million in Series C private equity funding.

Intel Capital - Intel Corporation’s global investment organization - led the Series C round and was joined by existing investors Eden Ventures andXAnge. Eden Ventures and XAnge led VOSS’ Series B in 2008.

VOSS will use the new funds to fuel its growth in the UC&C service delivery and management market, and to support the evolution of its technology solution which has already been deployed in more tier-1 service providers than any of its competitors, including AT&T, BT and Qwest.

Whether from industry analysts, the media, or global corporations; there is growing interest in the market place around UC&C management. This is because, as UC&C infrastructures become increasingly complex, large enterprises and service providers need a centralized management platform to simplify administration. VOSS is in a very strong position to take advantage of this market opportunity, as its solution is designed to support large and complex UC&C environments, and is a vendor that manages the entire lifecycle of UC&C applications and services, providing tremendous value and return on investment to its customers.

“With the growth of IP communications in enterprises, we are truly excited about future evolutions in this field.” said Marcos Battisti, Intel Capital's Managing Director for Western Europe and Israel. "Service providers recognize the competitive advantage in offering the latest unified communications and IP telephony services and applications to their enterprise customers. VOSS’s innovative technology enables them to roll out and manage UC services quickly and cost-effectively. This investment from Intel Capital demonstrates our commitment to making the latest technologies easily accessible to enterprise employees.”

Mike Frayne, CEO at VOSS Solutions added; “2011 is a very important year for VOSS Solutions. With a strong customer base, a healthy pipeline and loyal support from partners, we are also in the advantageous position as market leader of a technology solution that all major service providers and large enterprises will need to acquire in the foreseeable future to successfully administer their increasingly complex UC&C infrastructures.”

About Intel Capital
Intel Capital, Intel's global investment organisation, makes equity investments in innovative technology start-ups and companies worldwide. Intel Capital invests in a broad range of companies offering hardware, software, and services targeting enterprise, home, mobility, health, consumer Internet, semiconductor manufacturing and cleantech. Since 1991, Intel Capital has invested more than US$9.8 billion in over 1,100 companies in 48 countries. In that timeframe, 189 portfolio companies have gone public on various exchanges around the world and 258 were acquired or participated in a merger. In 2010, Intel Capital invested US$327 million in 119 investments with approximately 44 percent of funds invested outside the U.S. and Canada. For more information on Intel Capital and its differentiated advantages, visit www.intelcapital.com.

About Eden Ventures
Eden Ventures invests in technology companies in the telecommunications software, enterprise software, digital media, e-commerce, internet and mobile sectors in the UK and Ireland. Eden’s background is that of serial entrepreneurs with a spectacular seed investment track record. Eden offers its portfolio companies considerable operational management expertise in creating businesses of lasting value. For more information, visit www.edenventures.co.uk.

About XAnge Private Equity
Backed by leading European companies and financial institutions, XAnge is a unique private equity firm sponsored by La Banque Postale, one of the largest retail banks in France. As of today, XAnge has 350 million in assets under management. With an international team of seasoned professionals based in Paris and Munich, XAnge actively supports leading venture and growth companies in Europe, with a strong focus on technology. For more information, visit http://www.xange.fr/en/index.html.

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing unified communications and collaboration (UC&C) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC&C service delivery platform addresses the challenges involved in managing the entire UC&C lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC&C and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC&C services.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Exhibit at Enterprise Connect

Thu, 03 Feb 2011 00:00:00 GMT

RICHARDSON, TX - Thursday February 3, 2011 VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that it will exhibit at Enterprise Connect 2011.

Venue: Gaylord Palms Convention Center
Date: February 28 - March 3, 2011
Link: http://www.enterpriseconnect.com/orlando/
Booth: 1412

This year, the Enterprise Connect program will be broader and deeper than ever focusing on key themes including Mobility, Unified Communications, SIP and SIP Trunking, The Cloud and Virtualization, Video and Collaboration, Planning and Implementing IP Telephony, The Social Enterprise and Managing Technology, Costs and People.

In addition, Nemertes Research will host an industry panel session on UC Management, at Enterprise Connect, that will feature a VOSS customer. View the agenda for more information.

To book a meeting with VOSS Solutions at the event, please email enquiries@voss-solutions.com.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Nemertes / VOSS launch webinar

Thu, 27 Jan 2011 00:00:00 GMT

RICHARDSON, TX - Thursday January 27, 2011 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced a webinar with Nemertes Research, available on www.nojitter.com.

In this nojitter.com webinar, Nemertes and VOSS discuss how organizations can achieve a greater return on their VoIP and UC investment by using specialty management tools. Nemertes presents its research findings, and VOSS provides real life examples of how organizations have saved over $500 per end unit, per year.

Click here to view recording.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Selected as Tech Tour Top 25

Tue, 14 Dec 2010 00:00:00 GMT

RICHARDSON, TX - Tuesday December 14, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that is has been named a "Tech Tour 25" for 2011, in recognition of being selected for the European Tech Tour for the past two consecutive years.

The European Tech Tour Association brings together Europe's great emerging technology companies, and introduces them to global players.

This award recognizes VOSS as one of the most exciting and innovative companies, pushing the boundaries of next generation technology.

Learn more about the award.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Announcing VOSS 7.3

Wed, 17 Nov 2010 00:00:00 GMT

VOSS 7.3 Is Launched to Enable Customers to Achieve a Return on their Unified Communications Investment

RICHARDSON, TX - Wednesday November 17, 2010 – VOSS Solutions, the leader in unified communications and collaboration (UCC) service delivery and management software, today announced the general availability of VOSS 7.3; an award-winning, highly scalable management platform that overarches complex UCC and IP telephony networks for managed service providers and large enterprises.

VOSS 7.3 continues to push the boundaries of UC fulfillment management technology, addressing the burgeoning market demand for a management tool that administers increasingly complex UCC environments.

VOSS 7.3 becomes market-ready at a time when service providers and large enterprises are seriously considering the potential return on investment (ROI) that a UCC management platform could provide. This month, Nemertes Research has issued a paper on this very subject, entitled “Management strategies crucial to VoIP / UC success”. The report documents savings for companies that use UC management tools, citing an example that “a 10,000-person implementation would spend $526 more per end unit per year to manage VoIP without [management] tools than it would spend with tools.”

“We have gathered data from several hundred organizations on operational costs and how they change when companies add management tools,” says Robin Gareiss, EVP at Nemertes Research and author of the paper. “Companies easily recoup the cost to acquire the tools through the operational cost savings resulting from consistent automation and management during their VOIP/UC lifecycle.”

Mike Frayne, CEO at VOSS Solutions added; “VOSS 7.3 not only simplifies the delivery and management of UCC services and applications, it enables service providers and large enterprises to make radical operational savings at the same time.”

VOSS 7.3 is a real time and fully automated service delivery and management platform, providing centralized control of multiple customers and of the full UCC environment. It is unique in its ability to address the challenges involved in managing the entire lifecycle of UC services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling. VOSS 7.3 specifically addresses:

Next generation, collaborative UC - Enabling global service providers to offer state of the art UCC solutions to their business customers in a range of hosted/managed delivery models. E.g. VOSS provides a management tool within Cisco’s Hosted Collaboration Solution (HCS).
UC and mobility - Supporting the trend towards remote working and smart-phone usage, VOSS ensures the seamless and cost-effective delivery and management of UC mobility services, such as extension mobility, single number reach and soft phones.
Multi-vendor, interoperable UC – As service providers require best of breed solutions from multiple sources that interoperate seamlessly, VOSS 7.3 manages the major UC releases from Cisco and other UC players, such as Movius for voicemail and Astra for switchboard.
Web service API integration - VOSS 7.3 includes a range of web service APIs that support the integration of customers’ 3rd party applications and OSS/BSS, enabling the VOSS platform to integrate seamlessly into an organization’s wider OSS/BSS strategy. An example of this is VOSS integrating with the Cisco (MS)2 framework in the Cisco HCS solution.

View the VOSS 7.3 Product Brochure Here

###

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Yankee Group Report

Tue, 19 Oct 2010 00:00:00 GMT

VOSS Announces New Report Entitled "UC For 30 Cents a Day – Oh Really?"

RICHARDSON, TX - Tuesday October 19, 2010 – VOSS Solutions, leading provider of a service delivery and management platform for unified communications and collaboration infrastructures, today announced that Yankee Group has published a report, entitled “Unified Communications on 30 Cents a Day – Oh Really?” written by Research Fellow, Zeus Kerravala.

The paper investigates the trend for large enterprises to opt for a managed / hosted UC solution, opting for a “wait and see” approach that mitigates business risk. Yankee Group discusses the most important factors for enterprise organizations to consider, when selecting a CSP to host or manage their UC environment, and goes on to explain the challenges that CSPs face when competing for this wave of new business.

The report goes on to explain why integrated OSS is a critical requirement for CSPs, and concludes with a case study that focuses on Cisco Hosted Collaboration Solution (HCS) and VOSS.

To read the report, please click here.

###

About VOSS Solutions

VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Announcing VOSS 7.2

Tue, 07 Sep 2010 00:00:00 GMT

The Next Generation of Unified Communications Service Delivery and Management Technology

READING, UK - Tuesday September 7, 2010 – VOSS Solutions, a leading provider of Unified Communications (UC) service delivery and management software, today announced the general availability of VOSS 7.2; the award-winning, highly scalable management platform that overarches complex UC and IP telephony networks for managed service providers and large enterprises.

VOSS 7.2 is a real time, centralized and fully automated UC service delivery and management platform. It is unique in its ability to address the challenges involved in managing the entire lifecycle of UC services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling.

VOSS 7.2 provides a significant advancement in the overall management of unified communications, with enhancements based around four key themes:

Managing the Virtualization of Voice Applications and Networks
As virtualization continues to drive down costs and improve the performance of data processing, virtualized architectures for UC, such as Cisco’s Unified Computing System (UCS), are revolutionizing the virtualization of the data center, by uniting compute, networking and virtualization resources onto a single platform. VOSS 7.2 has the ability to run within a virtualized environment, enabling organizations to make use of its exceptional flexibility, redundancy, and scalability, whilst benefiting from cost and time efficiencies. VOSS 7.2 also supports the new Cisco UCS platform and a broad range of UC products which can be deployed on this architecture (UC on UCS).

Supporting the Latest Cisco UC Advancements
VOSS 7.2 supports the latest release of Cisco’s Unified Communications Manager, UCM 8.0, which is also integrated into the Cisco UCS platform. VOSS 7.2 also manages the advanced set of voice and mobility features provided by CUCM 8.0.

VOSS 7.2 administers Unity Connection 8.0, which operates within the Cisco UCS platform. Cisco Unity Connection users are able to manage voice messages by email, web, mobile, IM and desktop, with intelligent call routing and customizable call screen and message notification functionality. VOSS 7.2 also manages the advanced set of messaging features provided by Unity Connection 8.0.

Additionally, VOSS 7.2 supports the widest array of Cisco devices, from simple low-cost handsets to feature-rich next generation handsets. This includes the latest generation of Cisco IP phones, including the 69XX, 89XX, and 99XX series.

Complex Gateway Management
VOSS 7.2 standardizes and automates the configuration of voice gateways and Survivable Remote Site Telephony (SRST) in the customer estate. This ensures a consistent configuration of voice-related hardware on the end-device, as well as dial plan administration in both the gateway and the rest of the UC network, and greatly simplifies the role of onsite engineers in the configuration and maintenance of local gateways. VOSS gateway management also includes the automated management of Cisco IOS devices, automating the following roles:

Local PSTN gateways – Local PSTN breakout in a location
Analog gateways – gateways providing connectivity for analog devices in the network
Legacy gateways – gateways providing connectivity to legacy PBX environments to facilitate call to/from the UC environment
SRST – Cisco Survivable Remote Site Telephony support in a site and the management of these resource allocations to devices in a location

Dial Plan Migration
VOSS 7.2 provides the capability to make changes to dial plan models, and automates the process of updating existing locations to make use of the changes. The VOSS migration tool provides an auditable method of tracking changes against locations, and provides significant flexibility in making changes to the dial plan post-deployment in a structured, managed and automated way.

Mike Frayne, CEO at VOSS Solutions commented; “The enhancements in 7.2 demonstrate that VOSS has a deep understanding of both the UC market and the evolving demands around UC service delivery and management. VOSS has responded to this market demand with a product release that truly supports the next generation of unified communications.”

View the VOSS 7.2 Overview here (login required)

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; Day-1 build and deployment; Day-2 support and administration; Day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Joins UCIF

Thu, 02 Sep 2010 00:00:00 GMT

VOSS Solutions Joins UCIF to Advance Unified Communications Interoperability

Forum enables interoperability of Unified Communications hardware and software through inter-vendor openness and collaboration

RICHARDSON, TX – Thursday September 2, 2010 – VOSS Solutions today announced its adopter level membership in the recently formed Unified Communications Interoperability Forum (UCIF), a non-profit alliance of worldwide technology leaders working together to fully realize the potential of unified communications (UC). The UCIF is dedicated to enabling standards-based, cross-vendor interoperability of UC hardware and software across enterprises, service providers and consumer clouds and is designed to enable global businesses to be more productive.

Recognizing that seamless interoperability based on open standards is one of the key requirements to drive UC further into today’s enterprises, UCIF members will collaborate to overcome existing interoperability barriers to widespread UC adoption and deliver a reliable and rich UC experience, with the goal of propelling worldwide enterprise UC adoption. Founding members of the UCIF include HP, Juniper Networks, Logitech / LifeSize Communications, Microsoft and Polycom.

Mike Frayne, CEO at VOSS Solutions, commented; “We are delighted to become part of this important industry organization. VOSS prides itself in its open architectural approach that inherently supports UC interoperability. Today VOSS offers a fulfillment management system that provides a “single pane of glass” view of the multi-vendor UC environment. VOSS orchestrates the provisioning and activation of UC services across a range of UC vendors and network vendors, maintaining multiple data stores and the linkage between User-Device-Service-Network, all in real-time. VOSS eases migration and the rapid roll out of new services, and radically reduces operational expenditure and IT support costs.”

“Interoperability is not only critical to customer success for deploying unified communications but intrinsic to the delivery of legacy, current and next-generation UC services and infrastructure from multiple vendors. Until now, efforts to achieve interoperability have appeared ad-hoc, which has given customers little assurance that their existing and planned investments are protected and will deliver the value promised,” said Jonathan Edwards, research analyst, Unified Communications, IDC. “I’m delighted to see VOSS Solutions take a leading role by joining the UCIF. Together, these companies will help drive industry wide adoption of open standards and develop programs that put accountability on the vendors and provide peace of mind and investment protection for end customers – something that will surely accelerate adoption of UC technologies.”

The UCIF will work with existing industry standards, identifying and filling the gaps between current protocols and interoperability issues that have stalled broad adoption and deployment of valuable communications methods. UCIF membership is open to hardware and software solution providers, service providers and network operators. For more information or to join the UCIF, visit www.ucif.org.

About the Unified Communications Interoperability Forum
The Unified Communications Interoperability Forum (UCIF) is a non-profit alliance of worldwide communications technology leaders working together to realize the potential of unified communications (UC) by increasing efficiency, decreasing implementation costs and improving the interoperability experience for UC customers. The UCIF’s vision is to enable interoperability of standards-based UC hardware and software across enterprises, service providers, and consumer clouds, as a means of generating incremental business opportunity for all stakeholders in the ecosystem and of increasing the business use of UC technologies and services. The UCIF creates and tests interoperability profiles, implementation guidelines and best practices for interoperability between UC products and existing communications and business applications. Visit www.ucif.org to learn more.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Provide UC Management to Turk Telekom

Thu, 26 Aug 2010 00:00:00 GMT

READING, UK - Thursday August 26, 2010 – VOSS Solutions, a leading provider of Unified Communications (UC) service delivery and management software, today announced Turk Telekom as the latest customer to select VOSS’s highly scalable management platform for the delivery and management of their UC services and applications.

Turk Telekom, the leading communication and convergence technology company in Turkey, provides integrated telecommunication services from PSTN and GSM to broadband internet. Turk Telekom serves over 16 million fixed access lines, 6.5 million ADSL Connections and 11.5 million mobile subscribers.

Turk Telekom approached VOSS Solutions because, even though it was offering its customers a successful hosted managed services solution, it was aware that as the scale and complexity of customer requirements increased, NOC overheads were becoming difficult to contain. Turk Telekom wanted to be able to devolve administration to customers, to reduce the pressure on the NOC team and the cost to the business.

Turk Telekom selected Cisco HUCS, a comprehensive converged IP communications system, which is powered by VOSS technology, a UC service delivery management platform. VOSS is specifically designed for the delivery of managed UC services to large scale, multiple customers, addressing Turk Telekom's desire to scale their network, whilst maintaining control over operational expenditure. The whole solution was purchased through the Cisco pricelist, as VOSS is a Cisco SolutionsPlus partner.

Mike Frayne, CEO at VOSS Solutions, commented; “The VOSS / Cisco solution adds incredible value to Turk Telekom, both in terms of improving business processes and lowering overall TCO. Once deployed, Turk Telekom will be able to service its customer base from an entirely new multi-tenant platform, which has a centralized management console that provides a single pane of glass view of all customers.”

Turk Telekom will also benefit from VOSS's advanced devolved administration capabilities, reducing the amount of NOC resources required to administer each customer, thus decreasing operational expenditure.

VOSS is a real time, centralized and fully automated UC service delivery and management platform. It is unique in its ability to address the challenges involved in managing the entire lifecycle of UC services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Lattelecom Selects VOSS

Mon, 16 Aug 2010 00:00:00 GMT

READING, UK - Monday August 16, 2010 – VOSS Solutions, a leading provider of Unified Communications (UC) service delivery and management software, today announced that Lattelecom has selected VOSS technology to provide a highly scalable management platform to overarch their UC and IP telephony network.

Founded in 1994, Lattelecom is the largest service provider in Latvia, offering integrated electronic communications and IT services, telecommunications, network design and installation services.

Lattelecom engaged with VOSS Solutions and Cisco Systems, as it required a solution to support the growth in their managed services business. Lattelecom sought a centralized multi-tenant platform that simplified the process of migrating and administering multiple customers. They also recognized that if they were able to provide devolved administration to customers, they would decrease the burden on NOC support, while improving the customer experience.

Lattelecom selected Cisco HUCS, a comprehensive converged IP communications system, at the heart of which is VOSS, an award-winning UC service delivery management platform. VOSS is specifically designed for the delivery of managed UC services to multiple large scale customers.

Mike Frayne, CEO, VOSS Solutions commented; “This new customer acquisition is testimony to the compelling service offering that VOSS and Cisco combine to offer telecommunications companies that seek to improve the management of UC services and applications. And, as VOSS is a Cisco SolutionsPlus partner, Lattelecom was able to simplify the process by purchasing the whole solution from the Cisco pricelist.”
Once deployed, the VOSS solution will enable Lattelecom to benefit from a reduced total cost of ownership, while at the same time improving customer satisfaction; creating compelling advantage over Lattelecom's regional competitors.

Lattelecom will have the tools to add new customers to the platform seamlessly, and administer all customers from a single centralised dashboard.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

UC Service Delivery and Management White Paper

Tue, 27 Jul 2010 00:00:00 GMT

www.nojitter.com Cites VOSS in White Paper on Service Delivery and Management in UC

RICHARDSON, TX - Tuesday July 27, 2010 – VOSS Solutions today announced that nojitter.com has published a white paper that cites VOSS as a leading provider of service delivery and management solutions for unified communications (UC).

nojitter.com provides daily blogging and analysis of the enterprise IP-telephony, unified communications and converged networking world. The editor and lead blogger for the site is Eric Krapf, program co-chairman of the VoiceCon (now named Enterprise Connect) events and former editor of Business Communications Review magazine.

Eric Krapf is the author of this latest report, entitled "A Framework for Service Delivery and Management in Unified Communications".

The report discusses the issue that service delivery and management of unified communications technology is posing an unprecedented challenge for network managers. The report gives an insight into the capabilities that are essential to UC network administration, and presents a four-stage integrated lifecycle solution, that makes UC management possible.

To read the report, please click here.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Selected as Hottest Company in DC Area

Wed, 07 Jul 2010 00:00:00 GMT

RICHARDSON, TX - Wednesday July 7, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that is has been nominated for a Lead411 award, as one of the "Hottest DC Area Companies".

This award recognizes VOSS as one of the fastest growing technology companies in DC, Virginia, Maryland and Delaware.

Lead411 provides information, news, and research about US companies and their executives. Founded in 2001, its goal has been to focus on quality corporate data that is valid and useful rather than producing as many company records as possible.

The "Hottest Companies" awards have been created to recognize fast growing companies in different geographic regions. This particular list originally started with over 1650 companies and it has been narrowed down to the top 81.

"We have been tracking fast companies for our customers for the past 10 years," said Tom Blue, CEO of Lead411, "and we felt it was important to recognize these growing brands publicly."

For more information, please click here.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Announces Yankee Group White Paper

Thu, 22 Apr 2010 00:00:00 GMT

HERNDON, USA - Thursday April 22, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced the general availability of a white paper, entitled “Service Delivery Management Can Future-Proof Unified Communications Investments”, written by Yankee Group’s Research Fellow and highly respected industry expert, Zeus Kerravala.

The paper discusses the challenges that Enterprise organizations face, when deploying unified communications, including:

Multi-vendor environments are not plug and play
Companies need to support both legacy and next generation technology
Enterprises often lack the necessary skills and resources to support advanced UC functions
Advanced UC functions require integration into the network
UC is a complex, multi-system solution
Traditional management tools are not designed to deliver and manage UC

The report goes on to explain that by using a UC service delivery management tool, such as VOSS, these challenges can be overcome and the full benefits of UC can be enjoyed.

To read the report, please click here.

The announcement of the Yankee Group white paper coincides with VOSS Solutions sponsoring this week’s No Jitter newsletter. Click here to view the newsletter.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Provides Internal Enterprise Platform to Fortune 100 Organization

Tue, 23 Mar 2010 00:00:00 GMT

HERNDON, USA - Tuesday March 23, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that a large, US-based, Fortune 100 enterprise organization has selected VOSS 7.1 for unified communications management.

Due to increasing complexity and budget constraints, the enterprise organization was challenged internally to find a new systematic approach to their UC management and delivery. They sought a solution that would allow their staff to leverage internal IT teams and other personnel resources across the organization. Their focus was on improving the speed of delivering new applications and services, as well as creating an architecture that would allow a tightly controlled and delegated administration portal to various groups of employees in multiple locations.

VOSS was selected to provide the organization with simplified management and administration of their hosted telephony platform. The solution incorporates VOSS 7.1 and a high-availability clustered server architecture, supporting multi-tenant voice service provisioning and service management.

Using VOSS 7.1 as the central services management platform, the organization is now able to deploy voice services to multiple office locations, each of which may have its own network and set of advanced UC services, while at the same time enabling devolved management to local administrators.

Mike Frayne, CEO at VOSS Solutions, commented; “There is a growing requirement for large enterprises to invest in a management platform for their increasingly complex internal voice networks. We are delighted that VOSS can provide such a solution to this strategic customer.”

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Presents Case Study at Networkers Bahrain

Mon, 22 Mar 2010 00:00:00 GMT

READING, UK - Monday March 22. 2010 - VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that it will present a case study at Cisco Networkers Bahrain, in the Middle East.

What: Cisco Networkers Bahrain
When: 28 – 31 March 2010
Where: Bahrain International Circuit (BIC)

Cisco Networkers, coming to the Middle East for the first time, is an industry leading event specifically designed for IT, networking and communications professionals. During the event, attendees will have the opportunity to build on their knowledge and skills through in-depth technical seminars, breakout sessions, demonstrations and hands-on training, providing insight into how to stay competitive in the current economic climate and bringing more value to their business.

VOSS has been selected to present a session on BT, Du and Qtel: Embracing Cloud Based UCaaS Service Delivery at 11.30am, on Monday 29th March.

To meet with VOSS Solutions at Cisco Networkers Bahrain, please contact Rachel.chicken@voss-solutions.com, or call +44 (0) 7788 567 604.
###
About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS to Present at VoiceCon Orlando

Tue, 02 Mar 2010 00:00:00 GMT

HERNDON, USA - Tuesday March 2, 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that it will be presenting at VoiceCon Orlando, in March 2010.

What: VoiceCon Orlando
When: March 22 – 25 2010
Where: Gaylord Palms Conference Center, Orlando

VoiceCon is the leading conference on enterprise communications—unified communications, VOIP and video, presenting the latest solutions to help organizations make the best investment decisions in this challenging environment.
VOSS has been selected to present a session on Administration Tools for Unified Communications on Tuesday March 23, at 3pm, in the "Managing Staff, Technology and Costs" track.

To meet with VOSS Solutions at VoiceCon Orlando please contact Rachel.chicken@voss-solutions.com or call +44 7788 567 604.

###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

###

VOSS Announces Brian Goodwin as VP Strategic Alliances

Mon, 01 Mar 2010 00:00:00 GMT

HERNDON, USA - Monday, March 1 2010 – VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that it has appointed Brian Goodwin to the role of VP Strategic Alliances.

Goodwin joins VOSS from Cisco where he spent 10 years working in the unified communications space, holding various senior management positions in product and services sales, alliance management, and business development. Prior to this, Goodwin was part of the management team at Tyco International, and Rolls Royce. Goodwin has a track record for significant business growth in a wide variety of high technology industrial markets. His experience and responsibilities span North America, Europe, South America and Asia, where he has demonstrated skills in people management, business analysis and the formulation and implementation of strategies for profitable growth.

With this wealth of industry experience, Goodwin will play a key role in VOSS’s business and product development, and as part of the VOSS management team. The position of VP Strategic Alliances is important for the VOSS organization, and Goodwin will have primary responsibility for ensuring that VOSS retains its current market position by continuing to expand the VOSS product capability and the market that it serves. Mike Frayne, CEO at VOSS commented; “Brian is well known and well respected in the industry, both within our customer base and with our strategic partner, Cisco. We are delighted to welcome him into the VOSS team and look forward to the positive impact we know he will have.”

Commenting on his appointment, Goodwin added; “I believe that there is an opportunity for VOSS to have a huge impact in the unified communications delivery and management market, and I am really excited to be part of the team.”

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

Management World Middle East

Mon, 15 Feb 2010 00:00:00 GMT

READING, UK - Monday February 15, 2010 - VOSS Solutions, leading provider of Unified Communications (UC) service delivery and management software, today announced that it will co-host a presentation with local service provider Du Telecom, at Management World Middle East, in Dubai, UAE.

What: Management World Middle East
When: 2nd - 3rd March 2010
Where: Hilton Jumeirah, Dubai, UAE

Management World Middle East 2010 will bring together industry experts from the mobile, fixed line, cable, Internet, media and entertainment industries to explore new growth from new business models and new services, cost savings from operational excellence and maximized revenue from loyalty and customer retention. It will examine the competitive markets; their very different needs and the economic outlook for the future. The conference will also look to a global audience to learn the practical lessons of the past as well as strategies for survival and profitability.

VOSS and Du have been selected to present a session on Hosted Unified Communications: Transforming to a Next Generation UC Platform, at 4.30pm local time on Wednesday 3rd March.
In recent years, Du has established itself as the new telecommunications company of the UAE, offering fixed and mobile telephony, broadband connectivity and IPTV services to individuals, homes and businesses, and carrier services for businesses. Du has been a VOSS customer since 2008, with the VOSS advanced, pre-integrated UC service delivery and management platform at the heart of its unified communications architecture.

Together, VOSS and Du won the prestigious Global Telecoms Business Award for Innovation in June 2009, in recognition of Du’s industry-leading communications infrastructure that has the ability to scale in line with an aggressive growth strategy and satisfy evolving customer demand by providing new and improved UC services, quickly and seamlessly, as and when the customer requires.

To meet with VOSS Solutions at Management World Middle East, please contact Rachel.chicken@voss-solutions.com or call +44 (0) 7788 567 604.
###

About VOSS Solutions
VOSS, a leader in service delivery software, helps organizations meet their rapidly changing Unified Communications (UC) and IP telephony (IPT) requirements. The VOSS real time, centralized and fully automated UC service delivery platform addresses the challenges involved in managing the entire UC lifecycle: Day-0 initial design; day-1 build and deployment; day-2 support and administration; day-3 upgrade and scaling, enabling its customers to operate highly flexible UC and IPT networks. By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
With offices in the USA, UK, mainland Europe, Middle East and South Africa, VOSS is funded by Eden Ventures, XAnge Private Equity and PE Investments. VOSS customers include prominent global service providers, niche managed service providers, and large enterprises. www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

###

Announcing VOSS 7.1

Tue, 08 Dec 2009 00:00:00 GMT

READING, UK - Tuesday December 8, 2009 - VOSS Solutions, a leading provider of Unified Communications (UC) service delivery and management software, today announced the release of VOSS 7.1. This is the latest version of the highly successful VOSS management platform that overarches complex UC and IP telephony networks for managed service providers and large enterprises.

In version 7.1, VOSS Solutions primarily addresses the growing requirements from the growing managed services market (forecast growth rates of 30% pa):

Demand for unified communications, including unified messaging, instant messaging, collaboration and mobility, to be provided as a service (UCaaS); and,
Need for standardization, automation and support for multi-vendor / multi-service models.

These requirements specifically drive the demand for a service delivery and management platform for unified communications as a service. Service providers must be able to deliver and manage best in class unified communications services, at scale and with the lowest cost of ownership.

VOSS has responded to these market drivers with technology that is specifically architected to support diverse, multi-customer, remotely managed network architectures.

VOSS 7.1 is a real time, centralized and fully automated UC service delivery and management platform. It is unique in its ability to address the challenges involved in managing the entire lifecycle of UC services and applications: From day-0 initial design; through day-1 build and deployment; through day-2 support and administration; through day-3 upgrade and scaling.

VOSS removes the complexity of delivering and managing UC services across the existing IT, telephony and mobile environments and allows organizations to choose best of breed UC applications, independent of the network. Unlike traditional network configuration tools, VOSS is a policy-based, business-driven solution, specifically designed for unified communications. VOSS enables the rapid creation and delivery of new UC services and applications that can interconnect with the physical telecom network at many levels. VOSS also allows hybrid UC applications from multiple vendors and technologies, with differing feature sets and architectures, to co-exist on the same network.

For the first time, UC services can be delivered and managed effortlessly and organizations can create, deliver and personalize sophisticated UC services more swiftly and at lower cost, to enhance the benefits of converged service networks. VOSS allows end users to select the services they require, while at the same time managing the network and seamlessly making changes without disruption.

By simplifying business processes and removing technical complexity, VOSS increases productivity, speeds implementation, cuts costs, and provides a platform to launch new UC services.
VOSS head of global sales, Will Blench commented; “As an increasing number of large enterprises opt for a remote management solution for their UC and IPT networks, VOSS offers managed service providers a platform that manages the complex and ever-changing requirements that take place on a voice network, that can drain the business of profitability, and distract providers from their true goals: Innovation and revenue”.

VOSS was recently covered in a report issued by Gartner on 21st September 2009, entitled Dataquest Insight: How BT, Qwest and IBM Tackle Cloud-Based UCaaS Service Delivery. The report states, “Technology Service Providers (TSP) supporting large-scale rollouts of UCaaS need to acquire an automated OSS delivery capability. Without such a capability, the TSP will have to rely on an excessive amount of manual intervention from highly skilled vendor engineers. This will in turn lead to a low quality customer experience due to provisioning delays and errors. The result will be high operational costs on the TSP side and poor customer satisfaction on the user side.”

The report is available, compliments of VOSS Solutions, at http://www.voss-solutions.com/d/file/Gartner_Report.pdf.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@voss-solutions.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

VOSS Wins Contract at Major T1 Service Provider

Thu, 12 Nov 2009 00:00:00 GMT

HERNDON, USA - November 12, 2009 – VOSS, the leading provider of unified communications (UC) service delivery and management software solutions, today announced that it has won a contract to supply its UC management platform to a very large US service provider.

The service provider has selected VOSS to manage its internal Cisco unified communications network, and this is a very strategic win for VOSS Solutions, as it is the first deal that will be driven through the Cisco Solutions Plus program.

The service provider selected VOSS over industry competitors, as they believe it best complements their corporate goal of providing comprehensive automation of all UC processes, to scale to in excess of 50,000 users, whilst simplifying their migration strategy.

For more information, please email enquiries@voss-solutions.com.

VOSS Provides FlexITy with UC SDP

Mon, 17 Aug 2009 00:00:00 GMT

HERNDON, USA - Monday August 17, 2009 – VOSS, nominated a Cool Vendor in Unified Communications by Gartner, and a leader in UC service delivery software, today announced that FlexITy has selected VOSS 6.1, a unified communications service delivery platform to support its managed services operation.

FlexITy Managed Business Communications provides leading voice, data, converged and managed services for businesses and enterprises that need proven, reliable, secure, responsive and cost-effective managed hosted voice solutions. FlexITy Managed Business Communications lowers an enterprise’s total cost of ownership by eliminating up-front capital investments, multiple current services and providers, simplifying system administration, maintenance and billing, and consolidating voice and data circuits.

FlexITy recognizes the need to invest in the latest technology, and works hard to provide its customers with leading edge solutions and value added unified communication services. To this end, FlexITy and VOSS have embarked on a strategic relationship for VOSS to provide FlexITy with a platform from which new and improved unified communication services can be introduced to its customer base, quickly, cost effectively, and with minimum impact to business. With both companies enjoying a strong relationship with Cisco and demonstrating a united vision of the true value of unified communications, this is a mutually exciting partnership.

VOSS provides a unified communications service delivery platform enabling the deployment and management of next generation voice services and applications, for managed service providers such as FlexITy, tier 1 telcos and large enterprises. VOSS addresses the challenges involved in managing the entire lifecycle of a UC platform, from initial design (day 0), through to build and deployment (day 1), through to support and administration (day two), and finally to upgrade and scaling (day 3). The VOSS centralized management platform has a common data store, which removes technical complexity and simplifies business processes, whilst increasing productivity, speeding implementation, cutting operating costs, and providing an integrated platform from which new UC services can be launched as and when required.

Peter Stavropoulos, CEO at FlexITy, comments; “We made the decision to invest in the VOSS service delivery platform because it enhances the value proposition to our customers, and allows us to differentiate our business around the delivery of next generation unified communications. However, a big driver for us was also the fact that VOSS has worked closely with us on developing our business model and we are confident that VOSS will allow us to keep our costs low while we scale our managed services business.”

Mike Frayne, CEO at VOSS, adds; “We have worked with FlexITy for several years now and they are a very important customer and channel partner for VOSS in the Canadian market. FlexITy has a successful practice in the delivery of Unified Communications Services and has taken this to the next level with the launch of their Managed Business Communications Services as fully compliant CLEC. We love working with companies who have a vision plus the ability to execute. They have built an impressive team and invested in the best of class infrastructure to provide their customers with a hosted managed solution that offers the ultimate in Unified Communications, off a lower cost base. VOSS is absolutely committed to FlexITy and we will be working to help them achieve their objectives and create the leading Managed Service Provider business in Canada”.

About FlexITy
A leading Canadian technology solution provider, FlexITy’s focus is on "Aligning Business and Technology". FlexITy combines a broad portfolio of solutions which it offers through its Technology Consulting, Infrastructure Solutions, and Managed Services practices. Additional information can be found at http://flextel.flexity.ca.

The company’s real-time, automated and centralized service delivery platform cuts costs while speeding and simplifying the deployment of Unified Communications services. VOSS gives users and providers unprecedented operational efficiency, letting them reap savings, performance gains and the confidence that their Unified Communications environment is agile and flexible enough to change as business demands.

Based in Berkshire, UK and Herndon, VA, VOSS is funded by UK early-stage venture capital firm Eden Ventures, XAnge Private Equity and PE Investments. Founded as VisionOSS, the company is now called VOSS. Its solutions have been deployed by prominent service providers, large enterprises and partners such as Cisco Systems across Europe and North America. For more information, visit www.voss-solutions.com.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@visionoss.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com

###

Ipitomi Selects VOSS to Manage Voice Network

Mon, 10 Aug 2009 00:00:00 GMT

Ipitomi centralises and automates its managed services architecture, to lay foundations for growth

READING, UK - Monday August 10, 2009 – VOSS, nominated a Cool Vendor in Unified Communications (UC) by Gartner, and a leader in UC service delivery software, today announced that Ipitomi has selected VOSS 6.1, as part of its unified communications service delivery platform (UC SDP).

As a leading provider of managed services, Ipitomi provides hosted multi-tenant communication management solutions to a portfolio of customers, including SMEs and business centre clients. With multiple customers that each has its own complex communications requirements and many thousands of end points, Ipitomi sought to simplify business processes and unify its multi-customer architecture with a centrally managed voice and data solution. Additionally, to maintain a competitive market edge, Ipitomi was keen to offer its customers the latest voice features, including unified communications.

Ipitomi has engaged with VOSS to specifically address the challenges involved in managing the entire lifecycle of a multi-tenant, multi-location IPT architecture. The solution incorporates VOSS 6.1, a UC service delivery platform, with an unprecedented ability to grow with Ipitomi’s business and to support its large-scale, multi-development, multi-technology operation.

VOSS will help enable Ipitomi to radically streamline and improve business processes and control costs, by centrally managing and standardising its diverse networks. Through automation and the introduction of a much-simplified administration capability, VOSS also frees up Ipitomi’s technical team from many day-to-day tasks, enabling them to concentrate on providing superior service, whilst securely devolving administration to Ipitomi’s customers. Additionally, VOSS has laid the foundations for Ipitomi to expand its business and to specifically target other connected real estate businesses, with its cutting edge managed hosted IPT solution.

Paul Cosgrave, Group Managing Director at Ipitomi, commented; “By deploying VOSS as the overarching layer of our managed services architecture, we have created a robust and scalable infrastructure to support our growing business and the evolving demands of our customers, who understandably expect an excellent level of service when it comes to unified communications.”

Mike Frayne, CEO at VOSS, added; “We are delighted that Ipitomi has selected VOSS as the management platform for their UC network. There is no other solution on the market that can help MSP’s manage the ever-changing requirements of UC, and we look forward to stretching the boundaries with Ipitomi to deliver its end users with the next generation of UC applications.”

About Ipitomi, www.ipitomi.com
Ipitomi provides technology and telecoms services and solutions to businesses ranging from SMEs to large multinationals, as well as specialist solutions for business centres and business parks including the companies based within them.

Ipitomi is part of a group of companies that include sister companies Pasporte, EVD and Telinet. Backed by banking group Investec, the group is emerging as one of the fastest growing and leading providers of integrated ICT for the UK, SME marketplace.

The group forecasts a turnover in excess of £50 million and collectively, has more than 40 years' experience in servicing 5000 customers across all industry sectors. With further acquisitions planned and continued natural growth, the group has plans to hit the £100m turnover barrier as soon as possible.

Together, group companies provide end-to-end solutions that incorporate IT, voice, data and telecoms, using best of breed products and services from IBM, Microsoft, Cisco, Orange Business Services, VMWare, Mitel and Avaya. Group companies operate from principal offices in London and throughout the South East.

About VOSS
VOSS, a leading provider of service delivery software helps organisations meet their complex and rapidly changing Unified Communications (UC) and IP telephony requirements. Uniquely, VOSS delivers UC services and systems integration, over large networks that use disparate technologies, vendors and operating systems, in multiple locations and countries.

VOSS addresses the challenges involved in managing the entire lifecycle of a UC platform, from initial design (day 0), through to build and deployment (day 1), through to support and administration (day two), and finally to upgrade and scaling (day 3). The company’s real-time, automated and centralised service delivery platform cuts costs while speeding and simplifying the deployment of Unified Communications services. VOSS gives users and providers unprecedented operational efficiency, letting them reap savings, performance gains and the confidence that their Unified Communications environment is agile and flexible enough to change as business demands.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@visionoss.com

Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@visionoss.com

VOSS Wins GTB Innovation Award

Mon, 22 Jun 2009 00:00:00 GMT

VOSS, Cisco & du recognized by GTB for Innovative UC Delivery & Management Project

READING, UK – Monday June 22, 2009 - VOSS, nominated a Cool Vendor in Unified Communications (UC) by Gartner, and a leader in UC service delivery software, today announced that its Middle East customer, UAE’s integrated telecom service provider ‘du’, has won the prestigious 2009 Global Telecoms Business Innovation Award, for the implementation of a state of the art UC service delivery platform (UC SDP). The award was received by Samer Geissah, Vice President, Core Network, on behalf of du.

Global Telecoms Business (GTB) magazine, which is read by industry leaders in the telecommunications industry worldwide, launched the Innovation Awards in 2007. Award winners are selected by a judging panel, from hundreds of nominations for the industry’s most innovative projects involving telecoms operators and service providers around the world, in association with their vendors and suppliers.

In recent years, du has established itself as the new telecommunications company of the UAE, offering fixed and mobile telephony, broadband connectivity and IPTV services to individuals, homes and businesses, and carrier services for businesses. As a rapidly growing enterprise, du chose to replace its Cisco IPT platform with a Cisco Hosted Unified Communications solution, which included the VOSS advanced, pre-integrated UC service delivery platform (UC SDP). GTB awarded du, VOSS and Cisco the esteemed innovation award in recognition of their industry-leading solution, with its ability to scale in line with du’s aggressive growth strategy and enable du to satisfy evolving customer demand by providing new and improved UC services, quickly and seamlessly, as and when the customer requires.

The benefits that the VOSS UC SDP brings to du include:

A fully automated, centralized management platform enabling non-technical staff at du to add new customers and carry out maintenance and changes in real-time; leading to radical cost and time savings
VOSS provides du with an fully outsourced, centrally managed IP communications environment, providing its customers with a rich voice, video and web experience, with business-ready UC features
New advanced UC services can now be created in a matter of days and delivered to customers on-demand, with little systems integration
du is able to actively promote its managed service offering, with full confidence that there are no longer any issues with capacity or a limited service offering

Farid Faraidooni, EVP Commercial, du, commented; “du has a much valued relationship with Cisco and supports VOSS in its mission on service delivery. VOSS gives du a meaningful competitive edge, to introduce new UC features seamlessly, removing deployment blockers, improving customer satisfaction and maximizing revenues.”

Mike Frayne, CEO VOSS, added; “the work that VOSS and Cisco has carried out at du is at the forefront of UC technology, and showcases how powerful a managed UC solution can be to carriers and end users alike. We look forward to continuing to push the boundaries with du, to ensure that it continues to lead the way in providing next generation UC services”.

Alan Burkitt-Gray, Editor, GTB also commented; “This project stood out, even though the competition was strong, and it just had to be one of the winners. Well done to all involved.”

Samer Geissah, Vice President Core Network Technology, du receives award from Alan Burkitt-Gray, Editor, GTB
Photo: Andy Lane, Global Telecoms Business

Samer Geissah, du, Mike Frayne, VOSS, Mahmoud Dasser, Cisco with awards
Photo: Andy Lane, Global Telecoms Business

About VOSS
VOSS, a leader in service delivery software, helps organizations meet their complex and rapidly changing Unified Communications (UC) and IP telephony requirements. Uniquely, VOSS delivers Unified Communications services and systems integration, over large networks that use disparate technologies, vendors and operating systems, in multiple locations and countries.
The company’s real-time, automated and centralized service delivery platform cuts costs while speeding and simplifying the deployment of Unified Communications services. VOSS gives users and providers unprecedented operational efficiency, letting them reap savings, performance gains and the confidence that their Unified Communications environment is agile and flexible enough to change as business demands.

PR Contacts
Christopher May
+1 203 444 3485
christopher.may@visionoss.com
Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@visionoss.com

About du
du, the integrated telecom service provider in the UAE, launched mobile telecommunication services in February 2007 across the UAE, in addition to internet and pay TV services that du provides in some of the free zones of Dubai. Call Select, du's nationwide fixed line services for voice telephony, was launched in July 2007. By the end of 2008, over 3 million people in the UAE chose to become du customers.
Among du’s many firsts is its historic Number Booking Campaign for both individuals and business, Pay by the Second billing system, Mobile TV, Mobile Payments, first of its kind ‘WoW’ recharge card (which offers customers the choice between more credit, more time and now ‘more international’ recharge option with additional credit on international calls) and Self Care.
For business customers, du business offers include Closed Business User Group and preferred International Destinations. du Broadcast Services division brings scalable media technology platforms and telecommunication solutions to the broadcast community through its world class teleport (Samacom) and Master Control Room (MCR) facilities.
du products and services for consumers and business are available through du’s retail network, currently numbering 30 du shops located in strategic locations across the UAE, more than 3000 authorized dealers Or through du e-shop, accessible at http://www.du.ae/en/where-to-buy/eshop.html. du shops are a one stop shop for mobile service, carrier select and the payment of the service bills.
du is 39.5 percent owned by the UAE Federal Government, 19.75 percent by Mubadala Development Company, 19.5 percent by Emirates Communications & Technology Company LLC and the remaining stake by public shareholders. It is listed on the Dubai Financial Market (DFM) and trades under the name du.
Awards to date

du presented with an award for Best Middle Eastern Local Currency Deal 2008 by UK’s EuroWeek
du won two prestigious awards at UAE Web Awards 2008. du e-shop portal won the best strategic online portal award in the e-commerce category and du media club website won the bronze award in the media and press category.
du corporate brand launch campaign awarded a Cristal MENA award in 2008
du declared ‘Best Brand’ at Telecoms World Awards Middle East 2007 for innovative branding and outstanding brand success
Second place in the New Brand Launch category at the GMR Effectiveness in Marketing Awards 2007
Silver Award for the best website in the ICT category at the UAE Web Awards 2007
du WoW TV Commercial awarded amongst the best 50 TV commercials in mobile telecom category in the world for 2007

For further information on du, please contact:

Saugat Chatterjee
Public Relations Manager
Brand & Communications
du
Mobile: +971 55 9367045
Email: saugat.chatterjee@du.ae

VOSS Named Cool Vendor in UC

Wed, 25 Mar 2009 00:00:00 GMT

BERKSHIRE, UK - March 25, 2009 – VOSS, a leader in unified communications (UC) service delivery software, announced today that it has been named by global analyst organization Gartner, as a Cool Vendor in UC for 2009. VOSS develops solutions for businesses with complex UC and IP telephony delivery requirements; ensuring customers are able to fully benefit from next generation UC.

According to the Gartner report “The UC market is emerging and evolving rapidly. Enterprises struggle to bring new, useful UC solutions to their diverse user bases, while containing costs and leveraging existing infrastructure and application investments. The vendors in this research offer new and innovative solutions relevant to many different areas of a UC portfolio.”

VOSS CEO Mike Frayne commented; “We are absolutely delighted that Gartner has recognized VOSS as a ‘Cool Vendor’ in UC. We are in a unique position, offering the only true UC service delivery platform on the market. As service providers and large enterprises strive to maintain a competitive edge by rapidly rolling out advanced UC services to their end users, VOSS is perfectly placed to provide a fully automated, centralized management platform to keep operating costs low and reduce the dependence upon highly skilled engineers.”

VOSS is revolutionizing the way that organizations communicate and collaborate around the world, offering rapid and significant productivity improvements, unprecedented operational efficiencies and great flexibility. VOSS reduces complexity, speeds implementation, cuts costs for the fulfilment of UC and provides a platform from which new or additional UC services can be rapidly rolled out.

No matter how disparate the technology, how diverse the operating entities, or what legacy software is in place, VOSS solves the problem of delivering UC services within any network architecture. Whether the requirement is to create a brand new UC architecture, or improve on the existing environment, VOSS optimizes and future-proofs the network. VOSS delivers an unparalleled service delivery platform that maps and manages all applications, to ensure that any additions or changes to the network are delivered seamlessly and without disruption.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn't do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner's interest or curiosity in approximately the past six months. Gartner clients may visit www.gartner.com to find out more about the Cool Vendor report.

Disclaimer

Gartner's listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

VOSS Selected for Internet Telephony Excellence Awards

Wed, 15 Oct 2008 00:00:00 GMT

HERNDON, VA, Oct 15, 2008 - VisionOSS Inc., a leading provider of IP Telephony and Unified Communication service delivery, announced today that Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine has named the VOSS Unified Services Manager (VOSS-USM) as a recipient of their 2008 Ecellence Award.

The VOSS-USM product is the market’s leading UC Service Delivery Platform offering integrated network configuration for Service Oriented Network Architecture (SONA).

With VOSS-USM, infrastructure vendors can quickly and easily integrate their IP-PBX systems with soft-switches, gateways and application servers, to provide massively scalable, managed IP telephony solutions to service providers and large enterprises. Key differentiators for VisionOSS are:

A single Business-driven Portal for Multiple Integrated Network Components
Speed of Deployment
Scalability
Ability to Integrate Distributed Architectures
Virtualization
Integrated Dial-plan Management

VOSS-USM enables enterprises and service providers to deliver and manage their voice and unified communications applications with ease across large, distributed (and international) networks. VOSS-USM lets service providers and large enterprise companies quickly deploy and operate IPT infrastructure and UC applications, without the time and expense of configuring and managing multiple systems separately. New unified communications applications can be delivered faster and more efficiently for existing platforms.

The INTERNET TELEPHONY Excellence Award is the third honor for VOSS-USM in 2008. VON Magazine awarded VOSS with their Innovator Award earlier in March 2008 and the Unified Communications Magazine awarded VOSS their 2008 Product of the Year in April.

"This latest recognition from INTERNET TELEPHONY Magazine shows that opinion-makers within our industry understand the value of our VOSS-USM solution and the importance of Service Delivery," said Kobus Smit, COO for VisionOSS. "Without OSS solutions like VOSS-USM that are very focused on unified communications, companies will struggle to deploy large, distributed IPT platforms, let alone the complex unified communications applications that the market is so excited about."

"VisionOSS has proven it is committed to quality and excellence while addressing real needs in the marketplace. Communications Solutions is pleased to grant a 2008 Excellence Award to their VOSS Unified Services Manager," said Rich Tehrani, TMC President and editor-in-chief of INTERNET TELEPHONY magazine.

The most innovative products and services brought to market in 2008 were selected as recipients of this year’s Excellence Award for their groundbreaking achievement.

The 2008 Ecellence Award winners can be found on the INTERNET TELEPHONY Magazine's Web site - www.tmcnet.com/usubmit/2008/10/09/3694660.htm

VOSS Announces Series B Funding

Mon, 22 Sep 2008 00:00:00 GMT

Series B Capital Round Fuels Fuel Unified Communications Service Delivery

Eden Ventures, XAnge Private Equity, Pyrford Enterprises invest as company readies for market uptake

BERKSHIRE, UK. September 22, 2008 – VOSS, a leader in Unified Communications (UC ) service delivery software, announced today that it has closed $12 million in Series B private equity funding. The company serves an impressive range of global enterprises and Tier I service providers, including BT and IBM, with its first-in-class service delivery platform for UC features.

Early-stage venture capital firm Eden Ventures and Paris-based XAnge Private Equity joined existing investors Pyrford Enterprises in VOSS’ Series B round. Pyrford also led
VOSS’ Series A round in 2006. The company will use the new funds to fuel its growth in the rapidly expanding market for enabling enterprise and service provider UC features (i.e. deploying integrated voice and video telephony, messaging, conferencing, presence and collaboration tools).

IDC estimates the size of the worldwide Unified Communications market will reach $17 billion by 2011.(*) New analysis of the Unified Communications market from Nemertes Research shows only 16% of companies are doing nothing with unified communications. More than one-third (36%) are in an initial planning phase; 28% have a limited deployment of specific applications that make up unified communications, or a full unified communications deployment to a limited number of people; and 19% have developed their unified communications strategies and are in the process of implementing them company-wide, according to the research firm’s Unified Communications & Collaboration research project.(**)

“VOSS is powerfully hitting its stride just as Unified Communications sees mainstream adoption by large enterprises and service providers,” stated Eden Ventures General Partner Mark Farmer. “Importantly, while users are keen to gain the benefits of UC, they really need instant-on, trouble-free and simplified service delivery and management to rapidly achieve critical mass. VOSS meets these needs, even over hybrid vendor UC networks, and thus will be a linchpin in the success of Unified Communications.”

“We look for innovation and a sustainable edge in a promising market when we bring startups into our high-performance portfolio,” described Cyril Bertrand of XAnge Private Equity. “VOSS impressed us and its blue-chip global customers with a rich suite of service delivery tools, essentially a new category of UC service delivery platform.”

“VOSS’ innovation,” he continued, “shows in the simplicity with which it presents management of the UC infrastructure, devices, services, users, analysis and reporting to users - all on one platform – thus shielding them from an incredible complexity of integrated provisioning and management. The company’s edge lies in the speed and efficiency with which the VOSS architecture performs. It is simply unlike anything else out there, and will establish a benchmark for the industry.”

“Our goals are to provide the world’s leading UC service delivery platform, and to make it virtually as easy, quick and efficient for customers to launch new UC services as it is to launch a video on YouTube,” stated VOSS CEO Mike Frayne. “We’ve seen our early adopter customers fully capitalize on the platform’s benefits, especially our support for hybrid, multi-vendor architectures, and we know we’re well positioned to lead in the broader market uptake of Unified Communications. We look forward to enabling hundreds of thousands of UC seats, at the speed the market demands.”

Eden Ventures’ Mark Farmer and XAnge’s Cyril Bertrand will join the VOSS board of directors.

(*) IDC, "Worldwide Unified Communications Ecosystem 2007-2011 Forecast: The Road Ahead for UC," Doc # 208043, August 2007
(**)Source: August 4, 2008 Column by Robin Gareiss, Executive Vice President and Senior Founding Partner of the Nemertes Research Group, Inc.,
http://www.networkworld.com/newsletters/branch /2008/080408branch1.html

About XAnge Private Equity
Backed by leading European companies and financial institutions, XAnge is a private equity firm with €350 million in assets under management. XAnge was first launched in 2003 through the creation of XAnge Capital, a venture capital firm that focuses on connectivity businesses and is sponsored by La Poste Group. XAnge Private Equity, an investment firm created by La Banque Postale, ABN AMRO and management. XAnge has developed a broad range of competencies from venture capital to growth/transfer capital. As an active minority shareholder, XAnge supports a broad range of portfolio companies. For more information, visit http://www.xange.fr/en/index.html.

About Pyrford Enterprises
Pyrford Enterprises is an investment company focused on supplying both funding and intellectual capital to technology orientated companies that are seeking to expand or further develop their business. The investment focus is on supplying development capital to technology businesses that provide products or services to the telecommunications and financial services sectors. Ideally, investments will be in companies that have a revenue base of between $5m and $20m and have proven their capabilities at customers. The fund is managed by individuals with recent and up to date operational management expertise. For more information, visit http://www.pyrfordenterprises.com.

VOSS Named Product of the Year

Thu, 05 Jun 2008 00:00:00 GMT

HERNDON, VA, June 5, 2008 - VisionOSS Inc., a leading provider of IP Telephony and Unified Communication service delivery, announced today that Technology Marketing Corporation's (TMC®) Communications Solutions (www.tmcnet.com/comsol) has named the VOSS Unified Services Manager (VOSS-USM) as a recipient of the 2007 Product of the Year.

The VOSS-USM product is the market’s leading UC Service Delivery Platform offering integrated network configuration for Service Oriented Network Architecture (SONA).

A single Business-driven Portal for Multiple Integrated Network Components
Speed of Deployment
Scalability
Ability to Integrate Distributed Architectures
Virtualization
Integrated Dial-plan Management.

Communications Solutions’ Product of the Year award is the second honor for VOSS-USM in 2008. VON Magazine awarded VisionOSS with their Innovator Award earlier in March 2008.

"This latest recognition from Communications Solutions shows that opinion-makers within our industry understand the value of our VOSS-USM solution and the importance of Service Delivery," said Kobus Smit, COO for VisionOSS. "Without OSS solutions like VOSS-USM that are very focused on unified communications, companies will struggle to deploy large, distributed IPT platforms, let alone the complex unified communications applications that the market is so excited about."

"VisionOSS has proven it is committed to quality and excellence while addressing real needs in the marketplace. Communications Solutions is pleased to grant a 2007 Product of the Year Award to their VOSS Unified Services Manager," said Rich Tehrani, TMC President and editor-in-chief of Communications Solutions.

The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year’s Communications Solutions Product of the Year Award for their groundbreaking achievement.

The 2007 Product of the Year Award winners can be found on the Communications Solutions website.

VOSS Selected for Cisco SolutionsPlus Program

Tue, 03 Jun 2008 00:00:00 GMT

VOSS 6.1 Added to Cisco Price List, Opening New Channel To Market for Unified Communications Service Delivery Solution

READING, UK – Wednesday June 3, 2009 - VOSS, recently nominated a Cool Vendor in Unified Communications (UC) by Gartner, and a leader in UC service delivery software, today announced that it has become a member of the Cisco SolutionsPlus program.

VOSS 6.1, designed specifically to address the challenges involved in deploying and managing UC and IP telephony (IPT) solutions for service providers and large to medium sized enterprises, was selected by Cisco to join the SolutionsPlus program as it is seen to add significant value to Cisco’s UC solutions. The VOSS UC Service Delivery Platform (SDP) increases productivity, reduces technical complexity, speeds implementation, cuts capital and operating costs and provides an integrated platform from which new UC services can be launched as and when these new services are cost-justified.

“We are absolutely delighted to be part of the SolutionsPlus program, not just because Cisco is very selective on which products get into the scheme, but also because membership is by invitation only,” explained Mike Frayne, CEO VOSS. As a result of its SolutionsPlus status, VOSS will now be listed on the Cisco price list, and the company will be able to further strengthen its relationship with Cisco through co-marketing and channel activity.

Cisco and VOSS began working together in 2003, delivering hosted and managed IP voice solutions to customers worldwide. This announcement further strengthens the Cisco/VOSS relationship, and additionally will simplify the process of delivering complete applications solutions to customers that have complex UC and IPT management requirements. The benefits derived from a Cisco / VOSS solution for the management of UC, include:

Business-driven communications management
Automated service creation, delivery, customization and management
Rapid and cost effective rollout of new and improved UC services
Ease of migration from TDM to IP
Management of hybrid, multi-vendor UC architectures
“Future proofing” of networks, reducing the risk of technology or vendor decisions

UC Magazine Recognizes VOSS

Mon, 28 Apr 2008 00:00:00 GMT

HERNDON, VA, April 21, 2008 - VisionOSS Inc., a leading provider of IP Telephony and Unified Communication service delivery, announced today that Technology Marketing Corporation's (TMC®) Unified Communications magazine (www.uc-mag.com) has named the VOSS Unified Services Manager (VOSS-USM) the Product of the Year.

The VOSS-USM is the market’s leading UC Service Delivery Platform offering integrated network element configuration for Service Oriented Network Architecture (SONA).

A single Business-driven Portal for Multiple Integrated Network Component
Speed of Deployment
Scalability
Ability to Integrate Distributed Architectures
Virtualization
Integrated Dial-plan Management

Unified Communications magazine's Product of the Year award is the second honor for VOSS-USM in the last month. VON Magazine awarded VisionOSS with their Innovator Award earlier in March 2008.

"This latest recognition from Unified Communications magazine shows that opinion-makers within our industry understand the value of our VOSS-USM solution and the importance of Service Delivery," said Henry Barton, Director of Strategy for VisionOSS. "Without OSS solutions like VOSS-USM that are very focused on unified communications, companies will struggle to deploy large, distributed IPT platforms, let alone the complex unified communications applications that the market is so excited about."

"VisionOSS has proven it is committed to quality and excellence while addressing real needs in the marketplace. Unified Communications is pleased to grant a 2007 Product of the Year Award to their VOSS Unified Services Manager," said Rich Tehrani, TMC President and editor-in-chief of Unified Communications.

About Unified Communications
New in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a subscriber base of 41,509.

About the VOSS-USM Platform
VisionOSS’s VOSS-USM® platform is leading the market for UC service delivery, in the large, distributed, multi-region, market segment with the reliability, redundancy, scalability and regulatory capabilities required to deliver carrier-class service. Rather than focusing on single enterprise with a single IP-PBX, VisionOSS solves the far more complex issues for Fortune 2,000 companies, especially for service providers and multi-nationals. VOSS-USM has recently achieved the fastest Cisco IPT deployment for a 70,000 seat Financial Institution in Europe, eclipsing the previous record, and with 50% savings on deployment and help desk teams.

About VisionOSS®
VisionOSS delivers advanced software solutions for the fast-growth IP communications market. Founded in 2003, the company develops and provides automated service delivery and management solutions that enable large enterprises and service providers to simplify the deployment, provisioning, and ongoing delivery and management of advanced unified communications solutions. The company is headquartered in Reading, United Kingdom, with offices in Hamburg, Germany; Copenhagen, Denmark; Toronto, Canada and Herndon, VA.

VisionOSS partnered with Cisco Systems in 2005 to develop an end-to-end, Cisco managed IP-PBX solution for the Service Provider and large Enterprise market.

VOSS Wins New Contract in Dubai

Wed, 02 Apr 2008 00:00:00 GMT

2 April 2008 – Dubai, United Arab Emirates - VisionOSS Ltd has today contracted to supply its Unified Services Manager solution to Cisco Advanced Services for a hosted IP voice network to be provided to a large Dubai-based customer.

The Service Provider is one of the leading telecom operators in Dubai, UAE. The initial project is being built to support approx 4,000 SME businesses ranging from 10-1,000’s employees.

The initial project phase is to provide IPT managed services for 30,000 end users in a multi-tenant environment. Expansion of these services will meet the full capacity of the business park to 50,000 end users.

Announcing VOSS 6.1

Tue, 18 Mar 2008 00:00:00 GMT

READING, UK - March 18, 2009 - VOSS, recently named by Gartner as a Cool Vendor in Unified Communications (UC) for 2009, today released VOSS 6.1, an upgrade to the highly successful VOSS unified communications service delivery platform (UC SDP).

VOSS is designed specifically to address the challenges involved in deploying and managing UC and IP telephony (IPT) solutions for service providers and large to medium sized enterprises. VOSS increases productivity, reduces technical complexity, speeds implementation, cuts capital and operating costs and provides an integrated platform from which new UC services can be launched as and when these new services are cost-justified.

The functionality that has been added in VOSS 6.1 specifically targets the enterprise market with enhanced capabilities to lower operating costs.

VOSS 6.1 enables both large and medium enterprise companies to better operate complex IPT infrastructures and UC applications, without the time and expense of manually configuring multiple systems through separate management interfaces. VOSS 6.1 uniquely integrates the delivery and management of UC applications with a “manager of managers” approach to network infrastructure configuration at the dial plan level and removing the bulk of complexity that would normally fall to the already over taxed enterprise IT department.

“As the economic downturn hits enterprises, organizations are looking at ways to reduce costs while still maintaining the services that deliver productivity gains” said VOSS VP of Product, Ian Middleton, “VOSS 6.1 has been designed to support enterprises that want to deliver more, with fewer resources. In the current climate, there’s an even stronger ROI for the automation of unified communications”.

The key cost benefits for VOSS 6.1 are:

Reduced cost of day-2 administration of the enterprise communication system
Lower systems integration costs and speed delivery for new UC services
Decreased data drift, which results in lower error rates
Diminished maintenance and support costs
Ability to delegate many tasks to end-users or local administrators, reducing the size and scope of centralized help desks and NOCs.

“In the case of one of our larger enterprise customers, the cost of maintaining their legacy TDM PBXs, many of which were end-of-life, was a compelling reason to migrate to IP Voice”, stated Henry Barton, VP Strategy for VOSS. “This customer cut the deployment time of their new IP telephony system by 50%, with a subsequent reduction in day-2 support calls to the help desk by over 60%, simply by using VOSS 6.1 automation; all of which greatly improved their original business case.”

VOSS Receives VON Innovator Award

Wed, 05 Mar 2008 00:00:00 GMT

Reading UK - March 5, 2008 – VisionOSS today announced that it has received a 2008 VON Magazine Innovator Award, which is the foremost listing of innovative companies that represent the future of the Internet Communications industry. VisionOSS has been named to the list due to its proven ability to lower the cost and accelerate large scale unified communications (UC) deployments.

Speed of Deployment
Scalability
Distributed Architectures
Virtualization
Dial-plan Management

VOSS-USM lets service providers and large enterprise companies quickly deploy and operate IPT infrastructure and UC applications, without the time and expense of configuring and managing multiple management systems.

“The VON Magazine Innovator Awards recognize the Internet Communications industry’s best and brightest companies, and we’re pleased to include VisionOSS as an inaugural winner,” said Bill Sell, Publisher, VON Media Group. “Companies like VisionOSS should take pride in their accomplishments, because the selection committee unanimously felt that VisionOSS stood apart from the large field of companies that participated in the nomination process.”

"We are very pleased to be recognized by VON Magazine for the compelling advantages VOSS-USM provides to services providers and large enterprise deployments" said VisionOSS CEO Mike Frayne. "As the industry's leading provider of unified communications fulfillment systems for large deployments, we are proud of the advancements we have made since the launch of our VOSS-USM product in 2007."

About the VON Magazine Innovator Awards:
Building on the legacy of the Pulver 100, the VON Innovator Awards have evolved to recognize all companies – start-ups to publicly-traded companies - which represent the future of Internet Communications. Each participating company completed a lengthy and comprehensive nomination process, and the recipients have been selected from a committee made up of VON Magazine editors, columnists, and contributors, as well as the leading content producer for the VON.x conferences. The Inaugural VON Magazine Innovator Award winners will be honored at Spring VON.x at 6:00 PM Pacific time on March 18th in the VON Theatre in San Jose. For additional information, please visit: http://vonmag.com/innovators/.

About VisionOSS:
VisionOSS delivers advanced software solutions for the fast-growth IP communications market. Founded in 2003, the company develops and provides automated provisioning and management solutions that enable large enterprises and service providers to simplify the deployment, provisioning, and ongoing management of advanced IP communications solutions. The company is headquartered in Berkshire, United Kingdom, with offices in Hamburg, Copenhagen, Toronto, Herndon, Virginia, and Santa Clara, California.
VisionOSS partnered with Cisco Systems in 2005 to develop an end-to-end Cisco managed IP-PBX solution for the Service Provider and large Enterprise market.

Enventis Selects VOSS

Thu, 28 Feb 2008 00:00:00 GMT

HERNDON, USA - February 28, 2009 – VOSS has today contracted to supply its Unified Services Manager solution to Enventis Telecom for a hosted IP voice network.

Enventis is a managed and hosted service provider based in Minneapolis, Minnesota. Enventis is a wholly owned subsidiary of Hickory Tech (www.hickorytech.com).

Hickory Tech, headquartered in Mankato, Minnesota, offers integrated communication products and services to business and residential customers over a regional fiber network. The company, founded in 1898, has approximately 410 employees.

Enventis provides IP-based voice, data and network solutions to businesses across a five-state region. Enventis specializes in providing telecommunications and network solutions for companies of all sizes – from multi-office organizations, to small and medium businesses. In addition to its statewide, SONET-based network, Enventis provides innovative IP services that combine voice and data onto a single platform – reducing operational costs and enhancing performance. Since 1997, Enventis has provided network solutions for a broad spectrum of corporate, non-profit, government and small business clients. Enventis has offices in Duluth, Plymouth, and Rochester, Minnesota.

VOSS Strengthens Management Team

Sun, 17 Feb 2008 00:00:00 GMT

VOSS appoints Norman Halvorson as Chief Financial Officer, and Will Blench as VP Global Sales, to further strengthen its management team.

BERKSHIRE, UK - February 17, 2009 – VOSS, a leader in Unified Communications (UC) service delivery software, announced today that it has appointed Norman Halvorson as its new Chief Financial Officer (CFO), and Will Blench to the role of VP Global Sales.

VOSS, who closed $12 million in Series B private equity funding in September 2008, is using the funds to fuel its growth in the rapidly expanding marketing for deploying UC features (i.e. deploying integrated voice and video telephony, messaging, conferencing, presence and collaboration tools).

These two strategic new hires directly support the funding objectives to grow the business. Mike Frayne, CEO at VOSS comments; “Norman and Will are huge assets to the company and will add great value to the VOSS management team; we are delighted to welcome them on board.” He adds; “In the current economic climate, more and more organisations are outsourcing their voice and UC services to managed service providers. With a strong team in place, and an unparalleled value proposition for managed services, VOSS is very well positioned to take advantage of this market opportunity.”

Halvorson, who brings more than 20 years accounting and financial experience to VOSS, will focus on driving the company’s growth and financial success. Prior to VOSS, Halvorson was CFO for Computer Generation Inc (CGI) out of Atlanta where he was responsible for managing the company accounts and finance team. From 2000 when CGI was acquired by Intec Telecom Systems Plc, he worked as CFO of North America, before being promoted in 2005, to North American Chief Operations Officer (COO). In 2006, Halvorson moved to Malaysia as COO for Intec Telecom Systems, Asia Pacific, growing annual revenue to £24.4m.

Commenting on his appointment, Halvorson says; “I am delighted to be joining the team at VOSS. It is exciting to be part of a company that is showing such strength in the market and has so much potential for growth.”

Blench joins VOSS from SQLstream, a company that specialises in analysing and transforming realtime streaming data, where he held the role of Global Vice President. Blench began his sales career at Hewlett Packard, where he spent six years before moving to Morse as a Sales Manager in 1998. In 2001, Blench joined the highly successful Cramer Systems as Sales Director North EMEA, and after the acquisition by Amdocs in 2006, was promoted to VP Sales EMEA, with the responsibility for 23 sales and 26 pre-sales executives. During his tenure at Cramer, Blench played an instrumental role in the company’s success, growing sales from £7m a year to over £40m.

At VOSS, Blench will take responsibility for the company’s direct and indirect sales, and technical engineering for all regions. He says; “An economic downturn presents both threats and opportunities for companies. I see a great future for VOSS, as they have a strong value proposition and are well placed to take advantage of the market’s search to reduce communications costs. I am thrilled to become part of such a dynamic company.”

About VOSS
VOSS, a leader in service delivery software, helps organisations meet their complex and rapidly changing IP telephony requirements. Uniquely, VOSS delivers Unified Communications (UC) services and systems integration, over large networks that use disparate technologies, vendors and operating systems, in multiple locations and countries. The company’s real-time, automated and centralised service delivery platform cuts costs while speeding and simplifying the deployment of UC services.

VOSS gives users and providers unprecedented operational efficiency, enabling cost savings and performance gains, and providing a UC environment that is agile and flexible enough to change as business demands. Based in Berkshire, UK and Herndon, VA, VOSS is funded by UK early-stage venture capital firm Eden Ventures, XAnge Private Equity and Pyrford International, with select strategic investments. Founded as VisionOSS, the company is now called VOSS. Prominent service providers, large enterprises and partners, such as Cisco Systems, have deployed its solutions across Europe and North America.

VOSS Launches VOSS-USM

Thu, 31 Jan 2008 00:00:00 GMT

Reading UK - January 31, 2008 – VisionOSS today announced that it has launched its Unified Communications Service Delivery Product - VOSS Unified Services Manager (VOSS-USM).

Key differentiators for VisionOSS are:

* Speed of Deployment
* Scalability
* Distributed Architectures
* Virtualization
* Dial-plan Management

Netwise Formalizes Partnership with VOSS

Thu, 15 Nov 2007 00:00:00 GMT

Reading, UK, 15 January 2007 – VisionOSS and Netwise today announced a formal partnership which will enable Service Providers and Large Enterprises to deploy complex IP networks in a timeframe typically cut from a year or more to within months resulting in massive operational efficiencies.

The joint solution will bring together VisionOSS’s Business Voice Services Manager (BVSM) designed to solve the cost and time challenges involved in delivering and managing complex IP voice/unified communications and Netwise’s attendant console services to deliver a seamless customer experience.

Having worked together successfully since more then 2 years Netwise and VisionOSS have deployed a number of joint client projects across the globe, with the respective products working in concert. Based on these successes the companies have now formally concluded a partnership agreement in order to further facilitate and fulfill the increasing market demands for integrated large scale VoIP deployments.

Under the terms of the partnership agreement, the two companies will continue to develop and maintain seamless integration between their respective products, targeting VoIP solutions for the large enterprise and the multi-tenant service provider IP Communications markets. VisionOSS will market and distribute the Netwise attendant console products as an integrated solution esp. for such markets.

“We are excited about the relationship with Netwise and our close relationship developing and integrating our products for the benefit of our customers” said William Box, Director of Operations at VisionOSS. “With VisionOSS’s premier IP communications technology and Netwise’s expertise in development and implementation of Presence Management (PM) solutions, both companies are positioned to deliver a compelling proposition which enables our mutual customers to lower their total cost of ownership, realize greater return on investment, increase productivity, and provide an enriched and more personalized customer experience across all points of interactions.

“This is a significant relationship for Netwise as both companies view the partnership as strategic to our business,” said Par Sundkvist, CTO and Founder, Netwise. “Our suites of products make business communications simpler and more efficient. “As close to 70 percent of all business transactions are carried out over the phone, a friendly and professional service from the right person at the right time is crucial for enhancing the customer experience and boosting sales”.

ACBB-BITS Awards Contract to VOSS

Mon, 15 Oct 2007 00:00:00 GMT

ACBB-BITS, the banker's bank service provider, awards a contract to VisionOSS for a VisionOSS USM platform

15 October 2007 – Newark, NJ - VisionOSS Ltd has today contracted to supply its VOSS Unified Services Manager solution to ACBB-BITS LLC, the Banking Infrastructure and Technology Services arm of Atlantic Central Banker’s Bank. ACBB-BITS will deploy IPT services from a centrally managed Cisco UCS platform using the VOSS platform.

ACBB is based in Camp Hill, PA, and has assisted community banks in competing more effectively since being founded by over 40 community banks in 1983. Today, ACBB has over 300 community bank shareholders in PA, NJ, NY, MD, and DE and provides services to another 200 community banks. BITS will use VisionOSS to continue its mission of bringing 21st century IP telephony and converged network services to ACBB’s community banks.

ACBB-BITS is already offering IP Telephony services to its 500 community banks. The managed UCS platform will allow ACBB-BITS to improve deployment and management processes in the short term and as a framework, through which, ACBB-BITS will start to offer more advanced communication services.

VisionOSS will be partnering with ACBB-BITS to provide the Systems Integrator role on this project.

VOSS Appoints Kobus Smit as COO

Fri, 07 Sep 2007 00:00:00 GMT

Reading, September 7, 2007 - VisionOSS, a leading provider of OSS provisioning and managing software for IP telecommunications, today announced the appointment of Korbus Smit as its Head of Engineering.

Prior to joining VisionOSS, Korbus served as Development Director at Intec Telecom Systems PLC, where he grew and managed the Intec engineering team to over 300 staff. During his time at Intec, Kobus was responsible for establishing an offshore professional services capacity for Intec in Bangalore, India.

Prior to Intec, Kobus worked for Sanlan Limited a leading South African financial services group as a Development Manager and various programming roles.

Mike Frayne, VisionOSS CEO said, "Kobus has extensive experience in running small development teams that have grown into much larger ones as the organisations have matured, which is exactly what we are looking for at this stage in our lifecycle".

VisionOSS
VisionOSS is an Independent software vendor, established in June 2003. Based in the UK, but operating in Europe, Asia and North America, VisionOSS has developed an automated provisioning and management solution for large scale, service provider IP Voice. With VisionOSS, service providers are able to virtualize their IP-PBX Clusters, gateways, soft-switches and application server architectures on a massive scale, allowing for far greater return on capital as well as lower operating costs. IP telephony deployments that were previewed as taking months to install can now be delivered in a fraction of the time, with huge associated cost savings and near-immediate ROI.

The VisionOSS technology has been selected by Cisco Systems for their Hosted, Unified CallManager Services architecture, which targets service providers and large scale enterprises. A number of PTTs, CLECs, as well as Outsourcers have selected VisionOSS within their IP Voice architecture.

Wana Awards Contract to VOSS

Thu, 28 Jun 2007 00:00:00 GMT

WANA the Kingdom of Morocco’s new Global Operator, awards a contract to VisionOSS for a Cisco Hosted UCS platform

28 June 2007 – Casablanca, Morocco - VisionOSS Ltd has today contracted to supply its Unified Services Manager solution to Orange Business Services for a hosted IP voice network to be provided by WANA (new name for Maroc Connect) to provide Casanearshore Business Park with state of the art unified communications for its clients

Casanearshore is a high profile government backed business venture for a greenfield Business Park/Technology Campus in Casablanca, Morocco. It is being built to support approx 250 SME businesses ranging from 100-1,000’s employees.

The initial project phase is to provide IPT managed services for 5,000 end users in a multi-tenant environment. Expansion of these services will meet the full capacity of the business park to 30,000 end users.

IP Unity Expands Partnership

Tue, 07 Nov 2006 00:00:00 GMT

SAN JOSE AND READING - November 7, 2006 - IP Unity, the leader in carrier-grade media servers, application servers and real-time multimedia applications, and VisionOSS, a leader in VoIP management solutions for hosted Unified Communications platforms, have expanded their strategic partnership for delivery of carrier and enterprise enhanced services and service management.

The companies currently collaborate on the implementation of enterprise services and provisioning with Cisco’s Unified Communications system in hosted and managed environments.

VisionOSS will now serve as a key systems integrator to both carrier and large enterprise telephony accounts worldwide, delivering its Business Voice Services Manager (BVSM) and IP Unity’s media-rich Mereon Unified Messaging and Collaboration features for entities using the Cisco environment.

”We have been highly successful in the joint deployment of our service provisioning management tools and IP Unity’s enhanced services features for business customers. It is a natural outgrowth of our success to now focus on very large network integration opportunities which involve carriers using the Cisco architecture,” stated Mike Frayne, CEO at VisionOSS.

"Our carrier-class features and multiple applications are well-proven in the large operator environments VisionOSS is now addressing", said Dr. Keith Bhatia, Chief Business Officer of IP Unity. “The VisionOSS integration team is highly skilled within the Business Voice Services management scope, and can apply IP Unity messaging, conferencing and video applications to its hosted and managed IP Telephony expertise for practically any carrier and large enterprise rolling out hosted service delivery. There is great synergy to our working relationship and target opportunities.”

Business Voice Services Manager (BVSM) is designed to reduce complexity, speed implementation and cut costs of large IP telephony installations. BVSM is a key element in the successful deployment and operation of hosted and managed IP telephony networks, supporting an ever widening market of service providers and large enterprises. BVSM does more than promise faster implementation, rapid ROI, and reduced cost and complexity.

It’s delivering those tangible benefits today supporting the Cisco Unified Communications system for hosted or managed environments.

IP Unity’s Mereon 6000 Media Server, Mereon Application Server and Mereon Unified Messaging capabilities help carriers accelerate profitability, reduce time-to-market for new services and significantly increase ROI. The network-agnostic Mereon architecture lowers risk by balancing Capex/ Opex with revenue generation, supports IP/TDM networks to eliminate capital stranding, and is ideal for converged networks (wireline, wireless, cable/broadband). Mereon solutions give providers comprehensive audio, web, video and collaborative communications and simplify media-rich feature deployment.

Xelor & VOSS Announce Partnership

Thu, 17 Aug 2006 00:00:00 GMT

SALEM, NH, and READING, BERKSHIRE, August 17 2006 – Xelor Software™ and VisionOSS today announced they have formed a strategic partnership focused on delivering Quality of Service (QoS), configuration and service management solutions to the Voice over IP (VoIP) marketplace.

Xelor Software and VisionOSS are working together to deliver a solution that fully automates the configuration and administration of complex Voice over IP (VoIP) telephony infrastructures. Under their agreement, the two companies plan to leverage their collective strengths and target the enterprise and service provider market.

“One of the key issues we hear from customers is the need for an integrated solution for the automation of IP Voice Service configuration and Quality of Service. This partnership between VisionOSS and Xelor is a clear step to address this market opportunity”, said Mike Frayne, CEO at VisionOSS.

“We are thrilled to be working closely with VisionOSS” said Rob Scott, President and CEO at Xelor Software. “There are significant commonalities between the solutions provided by our two companies with regards to automating Voice over IP (VoIP) implementations. By partnering together we will be able to provide solutions that will deliver new and unique capabilities into the Voice over IP (VoIP) market."

As the first proactive solution for resolving voice quality problems commonly associated with IP telephony, XelorRate software lets enterprises easily realize the inherent efficiencies of IP telephony while maintaining quality standards that match or surpass traditional circuit-switched PBX systems and telco networks. The software proactively controls the enterprise data network to overcome the quality problems that unmanaged packet delay, jitter and latency cause for IP telephony when voice is converged onto the data network. The software delivers exceptional voice quality without user intervention or complex maintenance procedures.

VisionOSS Business Voice Services Manager (BVSM) is designed to reduce complexity, speed implementation and cut costs of IP telephony installations. BVSM is a key element in the successful deployment and operation of hosted and managed IP telephony networks, supporting an ever widening market of large, mid-sized and small enterprises. BVSM does more than promise faster implementation, rapid ROI, and reduced cost and complexity. It’s delivering those tangible benefits today as an integral part of Cisco Unified Call Manager for hosted or managed environments.

VOSS Opens Second US Office

Wed, 16 Aug 2006 00:00:00 GMT

Herndon, VA - 16 August 2006 - VisionOSS opened its second North American office near to Washington DC. This marks a major milestone in VisionOSS' history.

The VisionOSS Washington DC office details are:

12801 Worldgate Drive
Suite 500
Herndon, VA 20170
United States of America

Phone: +1-571-203-7024
Fax: +1-703-871-3901

VOSS Opens First US Office

Wed, 02 Aug 2006 00:00:00 GMT

Santa Clara, CA - 2 August 2006 - VisionOSS opened its first North American office in Santa Clara, California. This marks a major milestone in VisionOSS' history.

The VisionOSS Santa Clara office details are:

5201 Great American Parkway
Suite 320
Santa Clara, California 95054
United States of America

Phone: +1-408-730-2640
Fax: +1-408-562-5745

VOSS Secures £1m in Seed Capital

Fri, 19 May 2006 00:00:00 GMT

READING, UK – May 19 2006 - VisionOSS, the leading OSS vendor for Service Provider Hosted IP Voice management solutions has secured £1.0 million in a private placement to Investek Pty Ltd.

The initial seed round of capital is at a significant increase in VisionOSS’s valuation, reflecting the company’s progress since its founders created the company in 2003.

Proceeds of the investment will be used to accelerate the development of VisionOSS’s Business Voice Service Management (BVSM) offering and continue the rapid expansion of sales, deployment services, engineering and customer support in the US market.

VisionOSS’s BVSM solution is designed to reduce complexity, speed implementation and cut costs for IPT architectures. BVSM is a key element in the successful deployment and operation of hosted and managed IP telephony networks, supporting an ever-widening market of large, complex enterprises and service providers.

Working closely with Cisco Systems, VisionOSS has already secured its first US customer and has a strong pipeline of both large enterprises and service providers who see the benefits that BVSM provides to the Cisco Hosted/Managed Unified CallManager Services (H/M-UCS) architecture.

Paul Brennan, non-executive chairman of VisionOSS, added: "We are honoured to have this investment from Investek. Our EMEA and market momentum has been substantiated by the adoption of our innovative Hosted IP Voice management solution, which manages complex IP Telephony deployments - a requirement of many service providers and large, complex, enterprises. We are also substantially widening the scope of our BVSM solutions and look forward to continuing our success in both the US and global markets."

VOSS Appoints Mike Frayne as CEO

Fri, 14 Apr 2006 00:00:00 GMT

READING, UK - April 14, 2006 - provisioning and managing software for IP telecommunications, today announced the appointment of Mike Frayne as Chief Executive Officer.

Prior to joining VisionOSS, Mike was co-founder and Executive Chairman of Intec Telecom Systems PLC. Prior to founding the Intec Group he worked as a consultant for a number of years, following IT management roles in the investment banking industry.

He holds an MBA from Wits Business School, Johannesburg, and a BSc in Information Technology and Psychology. Mike was named an Ernst & Young ‘Entrepreneur of the Year’ in 2001. Mike’s business interests are truly global, ranging from companies in Europe, Africa, Asia-Pacific and United States.

Mike Frayne said: "VisionOSS is at an exciting stage in its life cycle, having already established itself as a strong player in the Service Provider VoIP OSS space, with its Cisco partnership and its beachhead customers. I am really excited by the opportunity in front of us at VisionOSS – the forecasted growth over the next 12 months, will be a major watershed for the company."

Paul Brennan, Chairman of VisionOSS, said: "Mike has an impressive track record in the OSS software industry and an extraordinary level of experience in taking a business from start-up to IPO. Mike's appointment comes at a time when VisionOSS has already achieved considerable success and highlights our determination to build on its leading position in Service Provider VoIP provisioning. We are delighted to have him on board."

VisionOSS is an Independent software vendor, established in June 2003. Based in the , but operating in Europe, Asia and North America, VisionOSS has developed an automated provisioning and management solution for large scale, service provider IP Voice. With VisionOSS, service providers are able to virtualize their IP-PBX Clusters, gateways, soft-switches and application server architectures on a massive scale, allowing for far greater return on capital as well as lower operating costs. IP telephony deployments that were previewed as taking months to install can now be delivered in a fraction of the time, with huge associated cost savings and near-immediate ROI.