The VOSS unified communications service delivery and management platform provides a number of significant benefits to service provider and enterprise companies deploying CUCM in a multi-cluster architecture:
Speed of UC Service Creation and Delivery
VOSS enables the creation and delivery of UC services faster than traditional architectures. This is because it is a true UC SDP
Lower Costs from Integrated Network and UC Configuration
VOSS empowers companies to configure their entire network infrastructure automatically through a single, business-driven management portal. VOSS maps the overall network architecture and integrates this knowledge to the configuration of the UC applications. A configuration change to one UC service is automatically re-configured across all other related network elements. This greatly reduces the complexity and therefore cost of supporting a diverse platform
Abstracting and Simplifying Dial Plan Configurations
VOSS supports multiple, cross-enterprise dial plans with centralized administration, reducing operating costs and accelerating the delivery of new UC applications
Faster Migrations Through Automated Device Provisioning
VOSS automates and speeds the critical business flow and device configuration processes required to successfully deploy and operate an IP telephony (IPT) and UC system. This means new customers can be connected faster and cost savings achieved earlier
Automated Service Activation
Every customer needs to be able to add, delete and customize its service offering. It is also important to offer the ability to personalize service features and type for each user. VOSS enables rapid service activation for UC service bundles,on a personalized basis, lowering costs and improving end-user satisfaction
Lower Costs and Increase Revenue Through Secure, Delegated Administration
VOSS empowers customers and their end users to administer their own devices and services. Customers are able to perform their own moves, adds and changes via a customer portal, giving more control and immediacy of service and lowering the cost of the enterprise or service provider
Greater Efficiency Through Central Resource and Inventory Management
VOSS centrally manages the resources and inventory for UC and IPT platforms. Site administrators can control their own telephony resources, but the central IT&T operator is still able to manage multiple sites from the one platform
Lower Capital Cost Through Network and Application Virtualization
VOSS virtualizes all network elements to enable businesses to support multiple divisions and sites across multiple clusters, all on a single distributed infrastructure, with each division and site still operating independently of the others. This removes the need for dedicated hardware for each site or customer. Service and application servers can similarly be virtualized to allow each site to customize their services, independently of the other sites
Better Service Offering from Multi-Vendor UC Management
Operators are able to offer multi-vendor UC services to their customers, without the technical barriers from multi-vendor architectures
Better Integration with Legacy Systems
VOSS provides integration of IPT and new UC applications with both legacy network infrastructure, as well as with legacy business systems (BSS: Billing, CRM, etc.) and operational systems (OSS: Mediation, Ticketing, etc.)
Lower Costs Through Full Life-Cycle Support
VOSS provides a single fulfillment engine for the entire lifecycle of a telephony and UC platform, including:
- Day-0 - Design and architecture proof-of-concept
- Day-1 - Build, deployment and customer acquisition
- Day-2 - Support and administration
Day-3 - Addition of future UC applications
Future-Proofing UC Service Delivery
VOSS ensures that all current and future UC services are deployed effectively without huge integration costs, essentially future-proofing the network
Business Growth Does Not Equate to Higher Costs
VOSS enables the operator to scale their business without increasing staff and costs. Business risk is reduced, as new facilities are integrated more quickly, enabling cost savings to achieved faster