The Cisco HUCS solution enables service providers to host or manage large, complex enterprise deployments, either as a shared, multi-tenant model, or as multiple instances of dedicated enterprises.
The Cisco HUCS architecture integrates the call-control capability of a Cisco CallManager system and the routing and services functions of a Cisco PGW soft switch to provide a carrier-grade solution that offers both redundancy and scalability.
Integrated provisioning and service management is provided by VOSS and is a key component of the Cisco HUCS solution architecture.
At a high level, the management role VOSS performs for the Cisco HUCS solution includes:
- Support the provisioning and management of medium to large-scale, multi-tenant and multi-site, unified communications deployments (from 2,000 to 100,000 plus business phones)
- Manage the allocation and configuration of finite IP telephony resources, including IP PBX clusters, soft switches, media gateways, IP address management systems, customer dial-plans, telephone numbers, phones, lines and value-added services
- Enable the 'managed service' operator to delegate the administration of telephony services to enterprise customers and their end-users (catering both for multi-tenant partitioning requirements and for multi-cluster situations).
- Allow customers to self-subscribe to chargeable voice features, events and services, as well as to administer the set-up of their phone profile
- Allow the operator to manage a large-scale, shared IP telephony platform as a single entity, simplifying integration with other BSS and OSS systems and reducing operational complexity and costs.
- Automate and simplify the activation of new enterprise customers, sites, phones, end-users and their phone services – providing real-time provisioning in place of more manual, and often error-prone batch provisioning
- Enable mass configuration through the integrated bulk load capability to support of migration programs and to allow much faster roll-out of IP devices and services