IBM has become one of the leading players in the unified communications (UC) market, having launched the Sametime Unified Telephony (SUT) platform, which provides the following functionality:
- Presence
- Instant Messaging
- Audio Conferencing
- Web Collaboration
- Integrated Sametime
- and many other features
With their dominance of the corporate instant messaging and Lotus Notes applications, IBM has "communication-enabled" all of its world-class applications, providing a very compelling solution with a clear improvement in productivity.
Industry research shows that IBM and Cisco are two of the leading vendors in the UC space today.
Companies are telling VOSS, however, that they want to have a clear deliniation in their business:
- They want IBM on the desktop
- They want Cisco in the network
And they do not want to have to integrate these two systems, nor do they want to have issues with their overall system, when they upgrade one platform.
VOSS works to support a seamless IBM Sametime/Cisco integration. This is where we believe the bulk of large enteprises who already support Lotus Notes will focus their communications budgets.