VOSS specializes in delivering UC&C to organizations that have already launched IPT, easing the migration of large complex enterprises from the current mix of IPT and TDM architectures onto a platform that will support UC&C across the organization.
Unlike traditional fulfilment vendors, the VOSS platform simplifies and speeds the deployment of IP telephony and UC&C services, as well as providing the management platform for the services that have been deployed.
The VOSS platform provides the following functionality to Cisco IPT customers:
- A business-driven portal for an “end-to-end solution architecture” over the full lifecycle of the platform (from design, through build and deployment, through support and administration, through to upgrading)
- Automation of the complex set of service configuration steps, simplifying operations in real time – ultimately allowing the Enterprise to focus on business processes, not the technology
- VOSS provides a “manager of managers” capability for multiple network elements, plus the full suite of UC&C services. Each one of these elements typically provides its own separate management interface today, but VOSS removes the need for multiple, separate management steps
- Supporting the delivery of advanced UC&C applications, without the need for major systems integration
- Manage the allocation and configuration of IP telephony resources, including IP PBX clusters, firewalls, media gateways, IP address management systems, customer dial-plans, telephone numbers, phones, lines and value-added services
- Enable central IT&T teams to devolve the administration of telephony services to their locations or divisions and their end-users (catering for shared multi-cluster situations)
- Allow end-users to self-administer voice features, events and services, as well as to administer the set-up of their phone profile
- Allow the enterprise to manage their IP telephony platform as a single entity, simplifying integration with other BSS and OSS systems and reducing operational complexity and costs
- Automate and simplify the activation of new sites, phones, end-users and their phone services – providing real time provisioning in place of more manual, and often error-prone batch provisioning. The goal is to allow provisioning by a non-technical administrator
- Enable 'mass configuration' in support of migration programs and to allow much faster roll-out of IP devices and services
- Business monitoring and SLA maintenance
Read more about the VOSS technology