The VOSS UC service delivery and management platform provides a number of significant benefits to large finance and banking organizations and their various business units:
Speed of UC Service Creation and Delivery - VOSS enables the creation and delivery of UC services faster than traditional architectures. This is because it is a true UC service delivery and management platform.
Lower Costs from Integrated Network and UC Configuration - VOSS enables banks and financal institutions to configure their entire network infrastructure automatically through a single, business-driven management portal. VOSS maps the overall network architecture and integrates this knowledge into the configuration of the UC applications. A configuration change to one UC service is automatically re-configured across all other related network elements. This greatly reduces the complexity and cost of supporting a diverse multi-business unit platform
Abstracting and Simplifying Dial Plan Configurations - VOSS supports a single, unified, cross-enterprise dial plan with centralized administration, reducing operating costs and accelerating the delivery of new UC applications
Faster Migrations Through Automated Device Provisioning - VOSS automates and speeds the critical business flow and device configuration processes required to successfully deploy and operate an IPT and UC system. This means new acquisitions and locations can be connected faster and cost savings achieved earlier
Automated Service Activation - Every bank branch or business unit needs to be able to add, delete and customize its own service offering. It is also important to offer the ability to personalize service features and type for each user. VOSS enables rapid service activation for UC service bundles,on a personalized basis, lowering costs and improving end-user satisfaction
Lower Costs and Increase Revenue Through Secure, Delegated Administration - VOSS empowers bank branches and their end users to administer their own devices and services. Store administrators are able to perform their own moves, adds and changes via a customer portal, giving more control and immediacy of service and lowering the overall cost to the company.
Greater Efficiency Through Central Resource and Inventory Management - VOSS centrally manages the resources and inventory for UC and IPT platforms. Local administrators may control their own telephony resources, but the central IT&T group are still able to manage multiple business units and branches from the one platform.
Lower Capital Cost Through Network and Application Virtualization - VOSS virtualizes all network elements to enable a large financial institution to support multiple independent business units across multiple sites, all on a single distributed infrastructure, with each business unit operating independently of the others. This removes the need for dedicated hardware for each business unit. Service and application servers can similarly be virtualized to allow each business unit to customize its own services, independent of the other business units.
Better Service Offering from Multi-Vendor UC Management - Banks are able to offer multi-vendor UC services to their branches, without the technical barriers from multi-vendor architectures.
Better Integration with Legacy Systems - VOSS provides integration of IPT and new UC applications with both legacy network infrastructure, as well as with legacy business systems (BSS: billing, CRM, etc.) and operational systems (OSS: mediation, ticketing, etc.) systems.
Lower Costs Through Full Life-Cycle Support - VOSS provides a single fulfillment engine for the full lifecycle of a telephony and UC platform, including:
- Day-0 - Design and architecture proof-of-concept
- Day-1 - Build, deployment and customer acquisition
- Day-2 - Support and administration
- Day-3 - Addition of future UC applications
Future-Proofing UC Service Delivery - VOSS ensures that all current and future UC services are deployed effectively without huge integration costs, essentially future-proofing the network.
Business Growth Does Not Equate to Higher Costs - VOSS enables financial institutions to scale their business without increasing staff and costs. Business risk is reduced, as new facilities are integrated more quickly, enabling cost savings to achieved faster.