The VOSS UC service delivery and management platform provides a number of significant benefits to multinational companies and their various country business units:

Speed of UC Service Creation and Delivery - VOSS enables the creation and delivery of UC services faster than traditional architectures. This is because it is a true UC service delivery and management platform.

Lower Costs from Integrated Global Network and UC Configuration - VOSS enables multinationals to configure their entire network infrastructure automatically through a single, business-driven management portal. VOSS maps the global network architecture and integrates this knowledge into the configuration of the UC applications. A configuration change to one UC service is automatically re-configured across all other related network elements. This greatly reduces the complexity and cost of supporting a diverse multi-business unit platform.

Abstracting and Simplifying Multi-Country Dial Plan Configurations - VOSS supports a unified, multi-country, cross-enterprise dial plan with centralized administration; reducing operating costs and accelerating the delivery of new UC applications.

Faster Migrations Through Automated Device Provisioning - VOSS automates and speeds the critical business flow and device configuration processes required to successfully deploy and operate an IP telephony (IPT) and UC system. This means new business units and their locations can be connected faster and cost savings achieved earlier.

Automated Service Activation, based on Country Locale - Every country and business unit needs to be able to add, delete and customize its own service offering. It is also important to offer the ability to personalize service features and type for each user. VOSS enables rapid service activation for UC service bundles for each country locale,on a personalized basis, lowering costs and improving end-user satisfaction.

Lower Costs and Increase Revenue Through Secure, Delegated Administration - VOSS empowers multinational companies and their country business units to administer their own devices and services. Agency administrators are able to perform their own moves, adds and changes via a customer portal, giving more control and immediacy of service and lowering the overall cost to the company.

Greater Efficiency Through Central Resource and Inventory Management - VOSS centrally manages the resources and inventory for UC and IPT platforms. Local administrators are able to control their own telephony resources, but the central IT&T group is still able to manage multiple business units and multi-country locations from the one centralized platform.

Lower Capital Cost Through Network and Application Virtualization - VOSS virtualizes all network elements to enable a large multinational to support multiple independent business units across multiple countries, all on a single, distributed infrastructure, with each unit and/or country still operating independently of the others. This removes the need for dedicated hardware for each business unit in each country. Service and application servers can similarly be virtualized to allow each business unit to customize their services, independently of the other units.

Better Service Offering from Multi-Vendor UC Management - Multinationals are able to offer multi-vendor UC services to their business units, without the technical barriers from multi-vendor architectures.

Better Integration with Legacy Systems - VOSS provides integration of IPT and new UC applications with both legacy network infrastructures, as well as with legacy business systems (BSS: accounting, CRM, etc.) and operational systems (OSS: mediation, ticketing, etc.) systems.

Lower Costs Through Full Lifecycle Support - VOSS provides a single fulfillment engine for the full lifecycle of a telephony and UC platform, including:

  • Day-0 - Design and architecture proof-of-concept
  • Day-1 - Build, deployment and customer acquisition
  • Day-2 - Support and administration
  • Day-3 - Addition of future UC applications

Future-Proofing UC Service Delivery - VOSS ensures that all current and future UC services are deployed effectively without huge integration costs, essentially future-proofing the network.

Reduced Capital Expenditure - VOSS empowers multinational organizations to eliminate areas of cross-country redundancy, by reducing network complexity, and reducing maintenance expense.

Operational Efficiency and Scalability- VOSS enables multinationals to scale operations without a significant increase in highly trained staff, allowing the technical team to focus on planning new services and improving the system rather than on day-to-day operations.