The VOSS UC service delivery and management platform provides a number of significant benefits to connected real estate companies and their various business customers:
Speed of UC Service Creation and Delivery
VOSS allows for the creation and delivery of UC services faster than traditional architectures. This is because it is a true UC service delivery and management platform.
Lower Costs from Integrated Network and UC Configuration
VOSS enables companies to configure their entire network infrastructure automatically through a single, business-driven management portal. VOSS maps the overall network architecture and integrates this knowledge to the configuration of the UC applications. A configuration change to one UC service is automatically re-configured across all other related network elements. This greatly reduces the complexity and therefore cost of supporting a diverse platform.
Abstracting and Simplifying Dial Plan Configurations
VOSS supports multiple, cross-enterprise dial plans with centralized administration, reducing operating costs and accelerating the delivery of new UC applications.
Faster Migrations Through Automated Device Provisioning
VOSS automates and speeds the critical business flow and device configuration processes required to successfully deploy and operate an IP Telephony and UC system. This means new customers can be connected faster and cost savings achieved earlier.
Automated Service Activation
Every customer needs to be able to add, delete and customise its service offering. It is also important to offer the ability to personalise service features and type for each user. VOSS enables rapid service activation for UC service bundles,on a personalized basis, lowering costs and improving end-user satisfaction.
Lower Costs and Increase Revenue Through Secure, Delegated Administration
VOSS empowers customers and their end users to administer their own devices and services. Customers are able to perform their own moves, adds and changes via a customer portal, giving more control and immediacy of service and lowering the cost of the connected real estate operator.
Greater Efficiency Through Central Resource and Inventory Management
VOSS centrally manages the resources and inventory for UC and IP Telephony platforms. Customer administrators are able to control their own telephony resources, but still allows the connected real estate operator to manage multiple customers from the one platform.
Lower Capital Cost Through Network and Application Virtualization
VOSS virtualizes all network elements to enable a connected real estate operator to support multiple customers across multiple buildings, all on a single distributed infrastructure, with each customer and building still operating independent of the others. This removes the need for dedicated hardware for each building or customer. Service and application servers can similarly be virtualized to allow each tenant to customize their services, independent of the other tenants.
Better Service Offering from Multi-Vendor UC Management
Operators are able to offer multi-vendor UC services to their customers, without the technical barriers from multi-vendor architectures.
Better Integration with Legacy Systems
VOSS provides integration of IP telephony and new UC applications with both legacy network infrastructure, as well as with legacy business systems (BSS: billing, CRM, etc.) and operational systems (OSS: mediation, ticketing, etc.) systems.
Lower Costs Through Full Life-Cycle Support
VOSS provides a single fulfilment engine for the full life-cycle of a telephony and UC platform, including:
Day-0 (Design and architecture proof-of-concept)
Day-1 (Build, deployment and customer acquisition)
Day-2 (Support and administration)
Day-3 (Addition of future UC applications)
Future-Proofing UC Service Delivery
VOSS ensures that all current and future UC services are deployed effectively without huge integration costs, essentially future-proofing the network.
Business Growth Does Not Equate to Higher Costs
VOSS enables the operator to scale their business without increasing staff and costs. Business risk is reduced, as new facilities are integrated more quickly, enabling cost savings to achieved faster.