Welcome to the VOSS customer portal, giving our customers access to key information, downloads and support.
There is also onsite customer support through the VOSS Professional Services organization. Please email the support team for further information.
Key features of online technical support include:
- Online issue logging
- Instant messaging
- Automatic email update notification of incidents
- Online knowledgebase for instant access to answers
- Reporting capabilities
We offer two levels of support:
- Standard Support Service meets the requirements of the majority of our customers and is available during normal office hours (09:00 - 17:00)
- Premium Support Service includes 24 / 7 cover and enables our customers to further enhance support levels if it is more appropriate to their business needs
