VOSS Enhances its Leading BCOM Platform to Become a Single Point of Integration for Enterprise Communications
Unlocks adaptable business systems integration for customers
Thursday March 3rd 2016 – Richardson, TX - Today, VOSS Solutions announced that it has introduced Single Point of Integration to the scope of VOSS-4-UC, its Business Communications Operations Management (BCOM) platform, to empower adaptable business systems integration.
Mike Frayne, CEO at VOSS Solutions explains; “Historically, integrating UC platforms with upstream and downstream IT systems has been hard. With VOSS-4-UC, we believe that true end-to-end integration is achievable and can allow significantly more powerful flow-through features and services, at lower cost.”
VOSS-4-UC enables large enterprises to fully integrate their UC platforms into their IT function, while carrying out a core role in provisioning the UC applications themselves. This adaptable framework allows flexibility to fit into any unique enterprise environment without expensive customization. VOSS-4-UC Single Point of Integration comprises:
- Zero touch provisioning
Synchronization between the Active Directory (AD) and VOSS-4-UC can be extended to support flow-through, zero-touch provisioning from HR and AD systems, into automated work-flows in VOSS-4-UC that configure subscriber services
- Northbound integrations
VOSS-4-UC synchronizes UC subscriber data with other enterprise IT systems providing near real-time updates on UC subscriber services, simplifying internal billing and cost allocation
- Service request systems
VOSS-4-UC REST-API offers two-way integration with Service Request Systems such as ServiceNow, allowing service tickets to be actioned and the results fed back
- Notification systems
VOSS-4-UC workflows can be readily extended to send emails and provide event updates
- Identity management
VOSS-4-UC integrates with other administration portals, giving single sign-on capabilities to administrators, allowing integrated access to all management systems from a single log-in
- Inventory tracking
VOSS-4-UC allows an enterprise to track all UC assets, serial numbers, and devices, to streamline expenditure and optimize resources
- UC analytics
The VOSS Analytics module pulls data from multiple applications, devices and infrastructure, into a single dashboard, giving a big picture view of resource utilization
Henry Barton, VP Strategy at VOSS Solutions, commented; “Now that VOSS offers a single point of integration, Enterprises can achieve much higher rates of automation, and IT staff have a framework to optimize their business communications and improve end user adoption.
VOSS will be showing its Single Point of Integration at the VOSS booth, #1232, at Enterprise Connect, March 7-9, in Orlando.
About VOSS Solutions
VOSS-4-UC is a BCOM (business communications operations management) solution that automates and simplifies the challenge of managing today's increasingly sophisticated communications environments. VOSS-4-UC provides a complete tool-set to transform the way that communications architectures are designed, deployed and operated, in the public and private cloud.
VOSS is head-quartered in Richardson, Texas, with offices in Reading, UK, and Cape Town, South Africa. VOSS is funded by Intel Capital, Eden Ventures, Vodafone Ventures, and XAnge Private Equity. The VOSS technology has been deployed by over 100 cloud service providers and many prominent enterprise organizations across the world.
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