VOSS Solutions

Announcing VOSS Assurance: Real-Time Monitoring, Troubleshooting, and Problem Resolution, Across Multi-Vendor UC

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Thursday, March 23, 2017 – Richardson, TX - Today, VOSS Solutions announced a new module in its UC management portfolio; VOSS Assurance offers a comprehensive view into business and operational performance, enabling organizations to access real-time monitoring, troubleshooting, and problem resolution, across multi-vendor UC solutions.

VOSS Assurance, powered by award winning LayerX technology, has been designed to automate the process of collecting structured and unstructured machine generated data from multiple sources. VOSS Assurance combines and correlates the data with other data sources to give business context, before analyzing it to garner new insight into business and operational performance.

Mike Frayne, CEO at VOSS, commented; "VOSS Assurance significantly enhances VOSS-4-UC to deliver the most comprehensive set of UC management capabilities on the market today. Combined with VOSS-4-UC, VOSS Assurance provides an exciting new way to blend provisioning, analytics, and assurance into a single, easy to manage interface."

Bill Dellara, VP Product at VOSS, added; "What's really exciting about VOSS Assurance is that it is not limited to UC; it is capable of performing Log Analysis on virtually any device, giving VOSS customers the option to expand the use of VOSS Assurance beyond the UC domain."

Users can expect the following value from VOSS Assurance:

  • Resolve problems faster (or avoid them altogether)
    • Time-sensitive and actionable data is available from one place, enabling organizations to proactively identify and resolve issues prior to user impact, thus improving customer experience and satisfaction
  • New business opportunity for providers
    • Timely and insightful service quality metrics open up new revenue opportunities, by providing end users with self-service access to additional reports and analysis
  • Time and cost savings
    • VOSS Assurance deploys quickly, offering rich out-of-the-box capabilities, and significantly lowers license and operating expenses
  • View the bigger picture
    • By integrating with the wider VOSS-4-UC management suite, organizations have access to a much more holistic understanding of the business   

To find out more about VOSS Assurance, please email info@voss-solutions.com.

About VOSS Solutions
VOSS Solutions provides multi-vendor UC management and migration technology to automate and simplify the challenge of operating today's increasingly sophisticated communications environments. VOSS-4-UC, which has been ranked by Nemertes as the world #1 UC operations management platform, can be consumed on premise or in the cloud, and helps customers to design, deploy, operate and optimize the most advanced UC environments. VOSS MiGR8-2-UC is a highly sophisticated product that uses a revolutionary methodology to help organizations rapidly and efficiently migrate large volumes of users, devices and UC services.

VOSS is head-quartered in Richardson, Texas, with offices in Reading, UK, and Cape Town, South Africa. VOSS is funded by Intel Capital, Eden Ventures, Vodafone Ventures, and XAnge Private Equity. The VOSS technology has been deployed by over 130 cloud service providers and prominent enterprise organizations across the world.

Media Contact
Rachel Chicken
+44 (0) 7788 567 604
rachel.chicken@voss-solutions.com