VOSS Solutions

HCS Services

Come H.O.M.E with VOSS

Cisco HCS is an open architecture, so organizations can choose the UC management that best suits their needs. 

VOSS has a proven track record with, and a deep knowledge of, the Cisco HCS platform, and the VOSS Professional Services team has gathered a wealth of experience with HCS deployments, upgrades and migrations. VOSS supports HCS partners who choose to transition from CUCDM to VOSS-4-UC, the direct UC management platform from VOSS.

The program is called H.O.M.E., the HCS Open Management Evolution program. In just three easy steps, CUCDM customers can transition to VOSS-4-UC:

  1. Plan – Work with VOSS to create and document a transition plan
  2. Install and configure – VOSS will work with you to install and integrate the VOSS-4-UC platform
  3. Transition and support – VOSS will provide onsite and remote training and system reviews to ensure the H.O.M.E program is perfectly executed

By moving to VOSS-4-UC, HCS partners can expect to:

  • Maintain UC management continuity
  • Expand UC management capabilities
  • Increase UC adoption across your customers

H.O.M.E. is supported by the Cisco BU, Cisco AS and developed jointly with Cisco.

There are many reasons to transition to VOSS-4-UC; it includes all existing functionality CUCDM currently offers, but with so much more. CUCDM customers transitioning to VOSS-4-UC would benefit from:

  • Coordinated management for Spark Hybrid
  • Improved reporting, data mining and troubleshooting with VOSS Analytics
  • Customized UC management to better adapt to operational processes and integrate with back office systems
  • UC management of both Cisco and Microsoft UC (including Skype for Business)

 

  • VOSS Professional Services

    The VOSS Professional Services team provides a range of services to help customers design, deploy and manage their UC environments

  • VOSS Adaptations and Integrations

    With VOSS Adaptations your organization can customize your UC platform to suit your exact needs without complex, labor-intensive coding

  • VOSS Global Training Services

    The VOSS training program enables technical users to increase knowledge, learn new best practices, and improve administration skills