VOSS Solutions

Improve Productivity with Office 365 and Skype for Business Online

Unlock the power of voice, meetings, and email in the Microsoft Cloud with VOSS

Digitally Transform your Organization

Communication and collaboration have become vital to the way individuals work within and across organizations. Microsoft’s Office 365 and Skype for Business Online are a cloud-based, integrated UC solution connecting teams through online-hosted voice and video to increase user productivity. Office 365 offers an ever-expanding list of applications including secure email, chat-based teamwork, document sharing, and more. The addition of Microsoft’s Skype for Business Cloud PBX brings PSTN calling and conferencing capabilities into the cloud.

Together, these applications make up the Office 365 Productivity Suite, helping organizations revolutionize how they do business.

But Challenges Remain...

Moving to the Microsoft cloud does not come without challenges. Many organizations:

  • Have complex needs requiring short- or long-term hybrid or multi-vendor configurations
  • Lack expertise in advanced PowerShell to execute complicated or tedious changes
  • Must navigate between multiple applications to perform common, operational tasks (ex: MACDs)
  • This leads to an increase in support efforts and costs, data disparity across environments, and a decrease in operational efficiency.

VOSS provides a unique solution to address these problems, allowing you to consume Office 365 and Skype for Business Cloud PBX in a way that makes the most business sense for your organization.

With VOSS’ Office 365 and Skype for Business Online solution, you receive expert guidance in designing and deploying a customized communication and collaboration suite in the cloud, with the option for ongoing, management as a service from VOSS.

A Closer Look at Voice in the Cloud

Moving PBX functionality and PSTN Calling into the Cloud

Organizations have traditionally consumed call control and PSTN services via an on-premises PBX phone system. With Microsoft’s introduction of Skype for Business Cloud PBX, businesses can successfully move their calling and conferencing voice capabilities into the secure Microsoft cloud for simplicity and, often times, notable cost savings. Cloud PBX provides similar features as a traditional legacy system (ability to make and receive phone calls, transfer calls, voicemail & more) while avoiding the high costs associated with on-premises equipment and deployment. When Cloud PBX is combined with Microsoft’s suite of Office 365 productivity applications, you can create an all-in-one communication and collaboration solution that is optimized for your business.

VOSS Tools for a Successful Cloud Deployment

To simplify the management of your Microsoft Cloud solution, VOSS offers a unique set of tools & services.

  • VOSS-4-UC can be used to easily manage and operate your Skype for Business Cloud PBX solution, along with other Office 365 applications and other common vendors, through a single pane of glass.
  • Included in your Office 365 deployment is VOSS' Skype for Business Voice and Meetings in the Cloud offer incorporating Microsoft’s proven Skype Operations Framework. This methodology, commonly known as SOF, is used to plan, deliver and operate your Skype for Business and Cloud PBX deployment, ensuring successful adoption and customer satisfaction with your new Skype Cloud Voice services.
  • VOSS can assist with your migration from a legacy voice or UC environment (Learn more about VOSS' migration tool MiGR8-2-UC).

By bringing features like email, instant messaging & presence, meetings, and calling together in the cloud, your organization can offer a streamlined business solution to improve operational efficiencies and lower costs: a truly “better together” experience.

 

VOSS Office 365 and Skype for Business Online

 By teaming up with VOSS for your Office 365 & Skype for Business deployment, you receive our unique suite of tools wrapped around best-in-class UC features. With VOSS + Office 365, you receive:

  • Office 365 & Skype for Business Online Cloud PBX, Advanced Email, Online Meetings, & more productivity applications, wrapped in VOSS management tools. Microsoft Office 365 licenses can be procured by VOSS, Microsoft, or a Distributor.
  • VOSS-4-UC, a revolutionary and highly flexible management tool designed to simplify complex and time-consuming operational tasks spanning multi-vendor, hybrid, online and on-premises UC configurations. Enjoy a simplified rollout with automation templates, zero-touch provisioning, and licensing management. VOSS provides role-based administration through an easy to use interface.
  • Admin Training for VOSS Tools plus 24x7 Admin & End-User supportVOSS’ team of world-class Skype for Business engineers who will ensure Office 365 is architected and deployed to meet the specific needs of your organization
    Option to employ VOSS management as a service to operate your VOSS tool set
    Our extensive experience with voice deployment for Enterprise assures that Skype for Business and Cloud PBX will be configured successfully based on your specific needs.

Our extensive experience with voice deployment for Enterprise assures that Skype for Business and Cloud PBX will be configured successfully based on your specific needs.

Skype Operations Framework

By choosing VOSS, you gain access to a professional services team that incorporates deployment methodologies based on Microsoft’s Skype Operations Framework (SOF) to successfully plan, deliver, and operate your Skype for Business Online and Cloud PBX solution. As part of the VOSS + Office 365 offer or as a standalone deployment, VOSS incorporates a core set of SOF activities for your cloud voice and meetings deployment. Paired with VOSS' advanced solutions and services, each activity can prevent common Enterprise deployment issues and concerns.

Roll over the diagram on the left to find out more.

 

Plan

"How do I assess what I currently have, understand changes need to be made, and build a successful solution without in-house Microsoft expertise?"

Plan: VOSS helps you thoughtfully and strategically plan your implementation. This stage includes vision creation, assessment, design and preparation. Whether it's your first UC deployment or you need to migrate from an existing environment (Lync 2010/2013 on-premises, CISCO, or other legacy tool), VOSS plans and executes every step. User personas, site-by-site design, and UC workflows are built and your new Microsoft solution is created to fit your unique needs.

Deliver

"I need to migrate to and deploy a solution on a schedule that meets our business need. During and after that transition, I worry about the success of the tool and the IT resources it will require to manage it and other vendor solutions."

Deliver: VOSS delivers your solution on your strategic timeline. We’ll ensure the environment is ready, drive the deployment, ensure users are enabled and the solution is adopted for maximum return on your investment. Using VOSS-4-UC, we will design and deploy a greenfield Microsoft UC solution to simplify your user onboarding and minimize impact to end users during transition. Utilizing pre-tested design, automation templates, and system integration capabilities, you can speed up your implementation and create a solution catered to meet your needs. Throughout this process, VOSS will share valuable knowledge around the deployment and train your teach your team how to navigate within VOSS-4-UC. Proven adoption methodologies will be implemented to ensure you reach each milestone of customer success.

Operate

"Our IT staff has little to no experience managing a cloud voice and meeting solution, especially one requiring advanced Microsoft configurations and applications."

Operate: VOSS will ensure you have a high quality, reliable solution complete with monitoring options, support, and service reports to ensure the solution runs smoothly. Using Microsoft's Call Quality Dashboard or VOSS Analytics and Assurance tools, you will have the right insight to address issues and keep your deployment on track. The VOSS training team will provide guidance to designated tool administrators on how to manage your solution with the VOSS tool set. As you manage your new solution, support for VOSS and Skype for Business will continue to be available to ensure smooth operations after deployment. If VOSS management as a service (MaaS) is elected, VOSS will continue to operate your VOSS solution and manage day-to-day operations in your new environment. VOSS-4-UC will be deployed, providing a single portal transforming multiple steps across various applications into simple workflows, cutting back the time required for resource-draining tasks like MACDs. Complex, technical decisions are automated for repeatability, allowing simple deployment of design rules with consistency and diminished error.