VOSS Solutions

VOSS Support

Welcome to the VOSS customer support page. This page provides key support information and contact details.

There is also onsite customer support through the VOSS Professional Services organization. Please email the VOSS support team for further information.
Key features of online technical support include:

  • Online issue logging
  • Instant messaging
  • Automatic email update notification of incidents
  • Online knowledgebase for instant access to answers
  • Reporting capabilities

We offer two levels of support:

  1. Standard Support Service

    Meets the requirements of the majority of our customers, with support available Monday to Friday, from 9am to 5pm (EMEA and the Americas only)
     

  2. Premium Support Service

    Includes 24 / 7 cover, enabling customers to further enhance support levels, if appropriate to business needs

     

You can contact us in a number of different ways: