VOSS Insights provides a comprehensive view into overall UC operational performance, monitoring well as advanced business metric analytics. It is a single view to monitor call quality, network health, application usage, and performance. The software can identify faults and automate corrective actions or view vendor-recommended actions. It provides a single view into details about users, devices, services, licenses, transactions and more. Insights sit in our overall product portfolio that also includes Provisioning Automation and Migration capabilities.
This senior-level, market-facing position is the Product Manager and subject matter expert for the VOSS Insights product line with a focus on driving the product strategy and success in the market. This includes targeting service providers, MSPs, System Integrators, and direct-to-enterprise prospects. It involves working closely with customers and partners on their business needs and ensuring our product capabilities and roadmap are aligned to deliver solutions to their business problems and maximize their investment in Collaboration technologies.