VOSS Solutions

An introduction to VOSS UC Assurance and Analytics

A comprehensive view into your overall UC solution quality, performance and data

Advanced toolset for assurance and analytics

  • VOSS Assurance

    VOSS Assurance provides one place to monitor call quality, network health, application usage & performance to ensure quality service delivery. Identify faults and automate corrective actions or view vendor recommended actions for faster resolution.

    How it Works
    VOSS Assurance automates the process of collecting machine generated data (both structured and unstructured) from multiple sources. VOSS Assurance combines this data with additional information sources to provide business context, then correlates it, analyzes it, and gives new insight into your business and operational performance.

  • VOSS Analytics

    VOSS Analytics allows you to quickly retrieve information about users, devices, services, licenses and transactions, through an easy-to-use web-based portal.

    How it Works
    Gathering data about service usage, service adoption, user trends, and license consumption is challenging in a multi-application UC environment. VOSS Analytics provides all this information from a single portal in a matter of seconds, enabling Administrators to view critical information about their UC services at the touch of a button.

VOSS benefits

VOSS Assurance and VOSS Analytics gives you a far richer understanding of your UC environment. Find out how your organizations could benefit: 

 

  • Resolve problems faster

    • Time-sensitive and actionable data in one place
    • Supports the rapid resolution of service quality issues
    • Enables proactive identification and resolution of issues prior to user impact
    • No need to search through multiple systems and applications
    • Improved customer experience and satisfaction

     

  • Exceed customer expectations

    • Deliver insightful, timely service quality metric reports
    • Further revenue opportunity by providing customers with devolved admin access and additional reports and analysis
    • Enrich data by integrating with the wider VOSS-4-UC management suite

     

  • Make cost and time savings

    • Significantly lower license and operating expenses
    • Deploy quickly - Exceptionally fast with rich OOB capability

Further Reading

Read more: An Enterprise Guide to UC Management

If you would like to speak to an expert about VOSS Assurance or VOSS Analytics, please click here.

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