The invisible workplace: What meeting room behavior reveals about hybrid work

In this UC Today interview, Marcus Law speaks with Bill Dellara about why meeting room analytics has become a critical issue for IT, workplace, and real estate leaders in the hybrid era.

Bill explains why booking data alone doesn’t tell the full story – and how phantom bookings, underused spaces, and over-relied-upon “hero rooms” quietly undermine ROI and workplace planning.

The conversation also covers how combining booking data with telemetry, occupancy signals and equipment insights gives organizations a clearer picture of whether their meeting spaces are genuinely fit for purpose.