VOSS Wins Best Service Management Platform at the UC Awards

Reading, UK – August 1, 2022 – Today, VOSS Solutions, the leading provider of digital workplace management technology, announced it has been crowned as winner in the Service Management Platform category at the 2022 UC Awards.

The UC Awards were created in 2019 to celebrate the most innovative and forward-thinking companies in the communications landscape. This is the second time that VOSS has won the coveted Best Service Management Platform prize.

During the prize giving, the awards’ host, Rob Scott, explained; “One of the most important parts of deploying and managing UC solutions is the ability to effectively manage the technology, fix it up when it goes faulty, and help your users adopt features that will make them truly effective in their job roles.

Co-host Maxine Nwaneri added; “We’ve been talking about employee experience, but management experience is equally important. So, investing in technology to bring things together and effectively manage them, is crucial.”

In 2022, the UC Awards judging panel comprised esteemed industry leaders Rob Scott, UC Today Publisher, Irwin Lazar, President & Principal Analyst at Metrigy, Blair Pleasant, President & Principal Analyst at COMMfusion, Zeus Kerravala, Founder & Principal Analyst at ZK Research, Tim Banting, Practice Leader at OMDIA, Kevin Kieller, Co-Founder at EnableUC, Melissa Swartz, Founder of Swartz Consulting LLC, and Jon Arnold, Tech Thought Leader and Analyst at J Arnold & Associates.

After Irwin Lazar had revealed VOSS as the Best Service Management Platform winner, Rob Scott added; “An amazing result. Congratulations to VOSS. VOSS offers a suite of tools for automation and performance management for UC environments. Its highly scalable platform now offers over 130 cloud service providers and many prominent end customer organizations AI-powered self-healing, workflow automation, and user experience insights, helping them to be more efficient and productive in today’s ever demanding environments.”

Maxine Nwaneri concluded proceedings, by saying; “Fantastic and congratulations VOSS. We take it for granted that UC tools just work nowadays and are always available. Thanks to vendors like VOSS, these systems are able to remain online.”

For more information about VOSS’ UC automation management and UC performance management, please email [email protected].