VOSS Solutions

FlexITy Transitions from CUCDM to VOSS-4-UC to Unlock UC Management Benefits

Cisco Live, San Diego, CA - Today, VOSS Solutions announced that FlexITy has become the latest customer to take VOSS-4-UC, the world’s most advanced UC management platform.

FlexITy is an award-winning integrator of smart technology and service solutions, built on powerful and digitally advanced secure platforms, and delivered with decades of IoT expertise and services. FlexTEL, part of the FlexITy brand, is a leading managed business communications solution that provides voice, data, converged, and managed services for businesses and enterprises that need a proven, responsive, cost-effective alternative to the phone and cable monopolies.

FlexITy has been working with VOSS since 2007, when the service provider originally selected the VOSS technology as part of its Cisco HCS platform, in the form of CUCDM. The two companies have worked closely and collaboratively since then.

In 2019, FlexITy chose to upgrade its UC management platform to VOSS-4-UC, in order to realise many additional benefits that VOSS offers. Key drivers for VOSS-4-UC include:

  • Shared Multi-Tenancy Architecture
    FlexITy wished to deploy a Cisco HCS shared architecture platform in order to create a UCaaS model and offer it to cover small-large enterprises. VOSS-4-UC enables FlexITy to deploy and manage a multi-tenant shared architecture in Cisco HCS, so the provider can create affordable and attractive UCaaS packages for the Canadian market.
  • Northbound Integration
    VOSS-4-UC provides seamless integration into billing, asset management and other northbound service management systems. By choosing VOSS-4-UC, FlexITy has access to a flexible and agile UC management platform that leads to many efficiency improvements, speeds processes, and offers a far simpler end user experience.


Denis Govedas, Director, Voice Services and Architecture at FlexITy, commented; “We pride our relationship with VOSS as they help us bring strategic offerings to our clients. The flexibility and agility that VOSS-4-UC brings to our Cisco HCS platform, coupled with the responsiveness of the VOSS services team, means that our business is all-encompassing, delivering cutting edge UC solutions to the Canadian market.”

Rob Moore, VP Global Services at VOSS, added; “Having worked alongside FlexITy for more than a decade, I’m really delighted that we can help them to get the most out of their HCS platform with VOSS-4-UC, to quickly respond to market demand by offering flexible and affordable UC packages that suit the requirements of their customers.”

To learn more about VOSS-4-UC and FlexITy, please email info@voss-solutions.com.