The world’s most advanced automation platform
See a quick overview of VOSS Automate, the world’s most advanced automation management platform.
VOSS Automate offers a single point of administration and integration for your entire digital workplace ecosystem.
VOSS Automate provides the automation and orchestration to solve many challenges which drive success and user adoption, while greatly reducing delivery costs. VOSS Automate is deployed by – and critical to the success of – a large number of Service Providers and Enterprises; all utilizing a wide range of unified communications (UC) and collaboration solutions and technologies.
Challenges we address
- Business demands on UC solutions are becoming increasingly complex, often including multiple applications, multiple vendors, and a mixture of cloud and on-premises infrastructure
- Optimization of costs across the solution, such as operational and license costs
- The need for the collaboration solution to support different demands across the business, while quickly adapting as those demands change and evolve
- End-to-end automation and integration for your collaboration workloads into the rest of your business processes
- Inconsistent deployment and setup increases support costs and impacts end-user satisfaction and adoption
- The demand for a single interface that gives an overall view of the solution, instead of individual interfaces that only provide part of the picture
How it works
VOSS Automate offers many out-of-the-box capabilities that deliver immediate value, as well as integration into wider business processes and applications that unlock further optimization benefits.
The flexibility and depth of VOSS Automate enables you to achieve the most comprehensive automation coverage, while also providing the agility to quickly respond to ever-changing needs as business objectives evolve over time.
VOSS Automate can be consumed on-premises or as a cloud-based deployment model, providing a single point of control for your UC and collaboration tools, regardless of where those solutions reside.
VOSS Automate supports a broad range of services and vendors that make up digital workplace solutions:
Comprehensive management of multiple vendors, services, and infrastructure elements
Support for productivity tools that are increasingly included in the digital workplace landscape
Management of the lifecycle of agents and related settings for a number of contact center technologies
Capability to provide basic calling services for handsets, as an alternative to costly PBX licenses, enabling the choice of many handset vendors to meet functional or cost optimization requirements
Read the VOSS Automate product brochure
VOSS Automate is the world’s most advanced automation platform, offering a single point of management and integration for your entire digital workplace ecosystem. VOSS Automate provides the automation and orchestration to solve many challenges which drive success and user adoption, while greatly reducing delivery costs. VOSS Automate is deployed by – and critical to the success of – a large number of Service Providers and Enterprises; all utilizing a wide range of digital workplace solutions and technologies.
VOSS Automate – Interfaces and portals
VOSS Automate provides an array of flexible interface options, to allow you select an administration tool for all of your business needs.unique set of values to your business.
VOSS admin portal
Highly customizable role-based access control enables you to map your organizational structure to your collaboration platform, no matter how complex: from low-skilled business admins, through various helpdesk tiers, through advanced technical experts. The configuration and role-based user access controls allow for the creation of the appropriate user experience to ensure correct access and ease of use. Read more
Full API interface
Everything in VOSS Automate is accessible through the API, ensuring that external business systems can be integrated via a single point, automating business processes such as ticket automation, billing and expense management, and HR. Read more
End user self-service
Easy-to-use and intuitive interface empowers end users to make changes to their services and settings. Read more
It is the goal of VOSS Automate to introduce high levels of automation to empower you to be nimble and agile, unlock cost and time savings, and fuel business growth. We ensure that your digital business transformation journey will be supported every step of the way, and underpinned by our award-winning technology. The fundamental value of VOSS Automate falls into three categories:
VOSS Automate’s flexible architecture empowers you to respond to any change in the market or on the platform quickly and easily , with zero impact to end user experience.
Cost and time savings
High levels of automation combined with the simplicity and controls to empower lower admins allows for a rapid return on your investment and impressive cost savings. Additionally, this frees staff to work on innovation and other tasks that deliver far more business value.