All the Benefit of VOSS – in the Cloud
All the Benefit of VOSS – in the Cloud
VOSS MaaS (Management as a Service) provides all the capabilities and benefits of our award-winning and industry-leading VOSS product suite, with the added convenience and benefit of a hosted delivery model. VOSS MaaS makes it faster and easier to implement and realize the benefits of an end-to-end collaboration automation solution.
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Select the building blocks you need, for a collaboration automation solution that suits your specific requirements:
Zero-touch workflows automate up to 90% of your day-to-day administration processes.
Actionable intelligence helps you visualize and actively manage your collaboration tools performance.
Discover and migrate your existing legacy environment to a new target solution, using VOSS.
VOSS MaaS offers an alternative to the typical deployment of tools within your organization's data center and hardware. This cloud delivery model can offer a wide range of benefits.
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Customize your MaaS platform to suit your needs
Benefit from best practice design and experience from initial deployment and through the lifecycle
Zero system maintenance and platform management
Reduce or eliminate infrastructure costs and hassle, ensure predictable budgeting
Access the latest features and capabilities are always available
Reduce time to resolution with proactive monitoring and platform management
Add additional modules to the solution as your needs change and evolve
VOSS offers the world's most advanced collaboration automation management platform. Features include:
A highly intuitive web-based portal for administrators and end users to manage all collaboration solutions, including:
The introduction of advanced automation, to:
A single point of integration, to:
VOSS gives you access to actionable intelligence about your collaboration platform, helping you to visualize and actively manage the performance and quality of your collaboration suite.
Advanced, actionable business intelligence and reporting using the power of data. Combine voice quality and service data with log analytics from any source before customizing your alerts and events into response procedures tailored to your business, and integrating into your ticketing system for end to end automation.
Powerful business context insights and visibility to drive efficiency and understanding. Integrate with your IT Ops applications with enriched data for intelligent understanding to help you deepen your collaboration service quality, usage, and effectiveness. Drive improved productivity, save money, and support adoption through transformation.
A deep network understanding across performance and degradation areas. Combine with collaboration data across on-premise and cloud deployments for increased fault isolation and user experience. Visibility across all network traffic and deep root cause analysis with proactive synthetic call flow testing.
Access the same intelligence and insight from a single portal for all your voice, video and collaboration solutions. Actionable intelligence across quality, usage, and effectiveness for all vendors giving you the knowledge to drive adoption, optimize your deployments, and track your success.
VOSS MaaS provides the ability to help you discover and migrate an existing legacy estate to a new target solution. Key capabilities and benefits:
Discover and extract data from a wide range of legacy estates to provide source data for migration.
Extensive capabilities to process the data - correlating the sources, normalizing the data, applying business rules and ultimately preparing it for loading it into the target system.
The ability to review, build batches, and ultimately automate the load of the data into the target system.
Real-time visibility of what is deployed, insight into service usage, and what needs to be migrated to the new system.
Far faster and easier migration process that greatly reduces the overall migration timeframe and costs.
Greatly improved accuracy of the migration through standard rules and transformations with error handling. Reduced errors means less cancellations / rollback of migrations and impacted services post-migration.
With an increasing amount of collaboration services moving into the public cloud, complexity doesn’t just evaporate into the cloud as well. Collaboration platforms are complex. In fact, the broad range of cloud-based business collaboration and productivity solutions introduces even more challenges in providing end users with a positive service experience.
Sophisticated management of these services is more critical than ever. VOSS MaaS provides comprehensive management of your cloud-based collaboration services, introducing automation to take care of day-to-day administration, and underpinning your cloud communications strategy as it evolves.