A quick introduction to VOSS Solutions

The award winning leaders in UC automation

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Taking care of each stage of your business transformation journey

With the proliferation of UC apps, and with a new hybrid digital workplace to support, your digital workplace platform will constantly evolve.

Your operations and performance management tools must be up to the challenge, to support your ever-changing business environment.

The recognized leaders in UC automation

At VOSS we take care of each stage of your business transformation journey with our award winning automation management technology:

  • Discovery and migration – Understand your goals • Onboarding – Highly automated, frictionless end user on-ramp
  • Customization – Tailor your processes to suit business needs
  • Integration – Central point of control for north / south integrations • Automation and Orchestration – Zero-touch workflows save time,remove risk of error, ensure quality and performance
  • Performance management & analytics – Visualize, gain insights, actively manage licensing, assets, and performance
  • Self-healing – Apply AI to provide insight, recommendations, andautomate remedial processes
  • Employee and customer experience – Ensure a positive experience to fuel adoption / productivity
  • Upgrade and scaling – Grow your business and manage change as yourbusiness needs evolve

No one comes close to offering the breadth or depth of management that VOSS provides

Maximize your investment incollaboration – drive user adoption and great user experience

Provide collaboration solutions that meet your diverse businessneeds – one size does not fit all

Rapidly evolve your collaboration solutions to meet evolving business needs to drive productivity and growth

Reduce or eliminate manual admin, freeing time for tasks that deliver more business value

Easily integrate collaboration tasks to encourage business processes automation

UC Migration UC Automation and Orchestration UC Business Workflows UC Assurance UC Analytics
Rapid, efficient migration of large volumes of users, devices and services to the latest UC platforms Provision, abstract, and automate your digital workplace from a single interface Automate and integrate with business systems to simplify complex HR, ITSM, billing, and reporting processes Proactively identify, resolve, and report on issues for optimal business / operational performance Instantly access data on usage, adoption, license consumption, user trends, transactions

Integrate your Collaboration Platform into Your Business Process Automation Strategy

VOSS Automate
Orchestration and Automation Management

VOSS offers the world’s most advanced collaboration automation management platform.

  • A highly intuitive web-based portal for administrators and end users to manage all collaboration solutions
  • The introduction of advanced automation, to enable zero-touch workflows, optimize end user collaboration, and improve speed and accuracy of change
  • A single point of integration, to administer all on premises and cloud-UC solutions, and integrate your UC platform with other business systems
VOSS Insights
Comprehensive Insight and Intelligence

The VOSS Assurance suite gives actionable intelligence about your collaboration platform, helping you to visualize and actively manage the performance and quality of your collaboration suite.

  • Assurance – Advanced service intelligence and performance metrics reporting to deliver the best user experience
  • Analytics – Powerful business insight, such as usage and adoption analysis to save costs and maximize investment
  • NetFlow – A deep network understanding across performance and degradation areas
  • Cloud – Access all your voice, video, and collaboration solution insights from a single online portal
VOSS Migrate
Discovery and Migration

VOSS helps you discover and migrate an existing estate to a new target solution. Key capabilities and benefits:

  • Discover and extract data from a wide range existing estates to provide source data for migration
  • Sophisticated, automated process to transform and load the data, applying business rules
  • Visibility and understanding of what is deployed, usage of the services, and what needs to be migrated
  • Speed and accuracy of the migration process ensuring a smooth transition and unlocking benefits quicker

Additional articles of interest

Introduction to VOSS Solutions brochure
Introduction to VOSS Solutions brochure - the recognized leaders in UC Automation

Don’t have time to read everything now? Download a PDF version of this webpage.

Innovation update
VOSS Innovation Update Video

We see the growing trend that many enterprises have now deployed some form of cloud collaboration – often Microsoft Teams, Zoom IM, or Cisco Webex. Our customers’ focus for the year ahead is to reconcile these latest UC tools with their corporate telephony strategy.

Let’s talk
Meet with VOSS - image shaking hands

VOSS gives you a central point of control and insight into your UC, collaboration, and contact center processes. Your digital business transformation journey will be supported every step of the way, and underpinned by our award-winning technology.