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VOSS Migration Solution and BT
How VOSS helped BT with a 1,200 branch / 14,000 staff customer migration project:
Since 2007, VOSS and Cisco have been working closely together to offer BT a state-of-the-art collaboration infrastructure, which supports large businesses across the world. BT has one of the world’s largest Cisco hosted telephony solutions, at the heart of which is the VOSS integrated UC (unified communications) management technology. Deployed by more tier-1 service providers than any other UC management system, VOSS provides IP telephony and UC service fulfillment for large scale, multi-service platforms.
With integrated platforms deployed in EMEA and the US (and plans for APAC), BT uses the VOSS fulfillment management platform to support client-specific needs around IP phone, softphone, and mobility configuration; multi-country dial plans (on-net/off net capabilities); single number reach services; single sign-on; self-care plus a number of other unique UC capabilities.
Cisco and VOSS enable BT to offer a hosted package of the full range of UC services. This is equivalent to that available from a standalone Cisco enterprise UC environment, while combining the benefits of accessing BT’s shared network and cloud infrastructure...