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VOSS and Telstra - Agile Management for a UCaaS Platform
This case study looks at how Telstra has harnessed the power of VOSS to develop a world-class HCS practice.
Telstra took the decision to work directly with VOSS to create a better model, more suited to their requirements and desire for market leadership. They wanted more frequent releases from VOSS, driven by their market requirements, but with a faster time to market. Together, VOSS and Telstra are now working together on a much more agile offering, as described in this paper. Telstra engineers have undertaken the Adaptation Certification Training and are now creating their own adapted workflows and are both increasing automation levels and better meeting their customer requirements.