An introduction to UC provisioning and UC fulfillment
Unified communications (UC) improves inter-company collaboration, fueling efficiency. But, when it comes to UC, organizations are faced with at least three dimensions to navigate: UC applications, multiple vendor options, and multiple network elements. Every organization needs a provisioning engine to control all of the moving parts in this UC environment, to make it all work in a unified way. UC needs automation and administration to support its complex needs. Some people call this UC provisioning; others call this UC fulfillment; others call this UC management. No matter the name, UC simply cannot function without it.