With multiple technologies at play in every organization, and with a more dispersed workforce than ever before, simple monitoring will no longer suffice. Modern IT systems must be underpinned by observability tools to enable proactive and dynamic monitoring for a deep understanding of your business performance.
Monitoring and application performance tools lack the holistic view needed for the huge migration to public cloud architecture and using infrastructures that customers don’t own. IT teams need to get a better handle on things beyond their networks’ new complexity and increased service areas which almost always create gaps in visibility. The use of disparate tool sets makes it even harder to resolve problems, hence the push for machine learning, correlation, and observability.