VOSS Insights: Analytics

Integrate with your IT Ops applications with enriched data for intelligence to help you deepen your collaboration service quality, usage, and effectiveness. Drive improved productivity, save money, and support adoption through continual transformation.

Historically, gathering data about service usage, service adoption, user trends, and license consumption has been very challenging in a multi-application UC environment. VOSS Analytics allows you to quickly retrieve information about users, devices, services, licenses, and transactions, through an easy-to-use web-based portal. Administrators access a single portal to view critical information about their collaboration services, drill into the detail, or export the data for external use with third party billing / analysis tools.

• Customizable and scheduled reporting in the following formats:
  • CSV
  • PDF
  • JSON
  • Excel
• Live view dynamic reporting
• Download data as a .csv
• Print the dashboard after filtering
• Export dashboards

• Archive data
• Import your own data sources
• LDAP integration
• Role-based access control
• Log in with your VOSS Automate credentials
• SAML integration
• Multi tenancy by customer or other VOSS Automate hierarchy data
• Email integration
• Ticket integration
• External syslog servers
• Branding and theming
• Natural language search of data

• Filter data with global filters and search fields
• Filter other widgets
• Visualize data from a data and time picker
• Selection of color palettes to suit your corporate brand
• Jump to other dashboards
• Trend data

• Line chart
• Bar chart
• Scatter chart
• Pie chart
• Funnel chart
• Gauge chart
• Multiply charts
• Combo charts
• World map
• Card display
• Tables
• Chord diagram

• Clone dashboards
• Clone widgets
• Resize widgets
• Reposition widgets

Don’t have time to read everything now? Download a PDF version of this webpage.

Analyze your subscriber configuration data, easily visualize the information, and report to business stakeholders.

VOSS gives you a central point of control and insight into your UC, collaboration, and contact center processes. Your digital business transformation journey will be supported every step of the way, and underpinned by our award-winning technology.