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VOSS Insights: Analytics

Actionable intelligence with analytics

Home » Resources » Features and Solution Sheets » Feature Sheet – VOSS Insights – Analytics
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Powerful business context insights and visibility to drive efficiency and understanding

Integrate with your IT Ops applications with enriched data for intelligence to help you deepen your collaboration service quality, usage, and effectiveness. Drive improved productivity, save money, and support adoption through continual transformation.

Historically, gathering data about service usage, service adoption, user trends, and license consumption has been very challenging in a multi-application UC environment. VOSS Analytics allows you to quickly retrieve information about users, devices, services, licenses, and transactions, through an easy-to-use web-based portal. Administrators access a single portal to view critical information about their collaboration services, drill into the detail, or export the data for external use with third party billing / analysis tools.

Sample dashboards
Transactions
Subscribers
Licenses
Phones and devices
Voicemail
Number inventory
Lines
Hunt and pickup groups
VOSS Insights Analytics - sample dashboard 1
VOSS Insights Analytics - sample dashboard 2

VOSS Analytics features

Dashboard and
report features

  • Customizable and scheduled reporting in the following formats:
    • CSV
    • PDF
    • JSON
    • Excel
  • Live view dynamic reporting
  • Download data as a .csv
  • Print the dashboard after filtering
  • Export dashboards
System features
  • Archive data
  • Import your own data sources
  • LDAP integration
  • Role-based access control
  • Log in with your VOSS Automate credentials
  • SAML integration
  • Multi tenancy by customer or other VOSS Automate hierarchy data
  • Email integration
  • Ticket integration
  • External syslog servers
  • Branding and theming
  • Natural language search of data
Data display features
  • Filter data with global filters and search fields
  • Filter other widgets
  • Visualize data from a data and time picker
  • Selection of color palettes to suit your corporate brand
  • Jump to other dashboards
  • Trend data

Multiple data
display options

  • Line chart
  • Bar chart
  • Scatter chart
  • Pie chart
  • Funnel chart
  • Gauge chart
  • Multiply charts
  • Combo charts
  • World map
  • Card display
  • Tables
  • Chord diagram
Highly customizable
  • Clone dashboards
  • Clone widgets
  • Resize widgets
  • Reposition widgets
VOSS Insights Analytics - sample dashboard 3
VOSS Analytics - full subscriber details shown on dashboard screenshot

Additional articles of interest

Analytics features

Don’t have time to read everything now? Download a PDF version of this webpage.

Analytics solution sheet
VOSS Insights Analytics solution sheet thumbnail image

Analyze your subscriber configuration data, easily visualize the information, and report to business stakeholders.

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VOSS gives you a central point of control and insight into your UC, collaboration, and contact center processes. Your digital business transformation journey will be supported every step of the way, and underpinned by our award-winning technology.