FEATURES
VOSS Insights: Assurance
Actionable intelligence and performance management

Optimize your business and operational performance while increasing user adoption, saving time and money
VOSS Insights gives you access to actionable intelligence about your collaboration platform, enabling you to visualize and actively manage the performance and quality of your collaboration suite, across the lifecycle. Integrating seamlessly with your business applications, it empowers you to resolve problems faster, make better, more informed decisions, and improve service delivery through automation.
According to Metrigy, nearly 90% of people are working from home, accelerating digital transformation by up to 7 years over the past 18 months, with collaboration transformation at the very center. Your business and user experience demand a suite of assurance tools which keep pace, save your team time, and reduce business cost by 40%. That’s why you need VOSS.
Sample dashboards |
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Call analysis |
Call performance and voice quality |
Cisco alert dashboard |
Cisco CUCM audit |
Cisco DX series streaming stats |
Cisco telepresence analysis |
CUCM real-time stats |
Jabber client overview |
Unity counters |
Video endpoints |


VOSS Assurance features
Multi-vendor support
- Avaya
- Cisco
- Microsoft
- Pexip
Collaboration technologies supported
- Voice and video
- Meetings and conference
- Messaging
- Contact Center
Supported network elements
- SBC
- Firewalls
- Switches and routers
- Compute and fabric
- Storage
- Microsoft server, DNS, AD, WSUS
- Proxy server
- Power
System features
- UC service quality
- Fault Identification and resolution
- Detailed dashboard and reporting
- Log analytics
- Application performance
- Multi-vendor
- Consolidate data from multiple sources
- Custom scripting
- Assets with the highest critical problems re-organized to the top
- Bulk disposition alerts for an asset
- Analytic dashboards on alert for problem management
- Search the RAW data
- Drive resolution actions through VOSS
- World map
- Customizable policies for alert types
- Customizable and scriptable alerting response procedures
- Log analytics
- Email integration
- Forward alerts
- Ticket integration (e.g. Remedy and ServiceNow)
- SNMP MIB importer
- Search all data in one place
- Role-based access
- SAML integration
Supported clouds
- Microsoft Teams:
- IP phones
- Teams rooms, collaboration bars
- Teams displays
- Teams client
- Cisco Webex Teams
- Meetings & video conferencing
- Messaging and collaboration
- Zoom
- Meetings and rooms
- Phone
- Video webinar
Example data ingestion
- Syslog
- SNMP traps
- SCP
- SFTP
- HTTP
- HTTPS
- RTCP
- RTCP-XR
- API
- NetFlow
- API
- SDN
- AXL
- Database
- JSON