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How to Migrate and Seamlessly Operate Avaya with Microsoft

For many traditional telephony customers, the emergence of IP based meetings, collaboration and video poses a conundrum. While these tools open new doors, maintaining a reliable, available telephone infrastructure is critical. The challenge is operating and maintaining two solutions. If you, or your customers, are embracing Microsoft Teams, meetings, and collaboration, and are looking for an elegant way for it to co-exist with your current Avaya UC & CC investment, then this is the webinar for you!

Microsoft collaboration offers more than traditional UC but the telephony solution is limited and expensive, and Microsoft does not have a customer experience solution. For many customers, maintaining their Avaya UC solution while increasing their Microsoft Teams deployment simultaneously is the business need. Deploying both Microsoft and Avaya in a seamless interconnected solution is complex; managing it even more so.

In this webinar we will discuss the challenges of deploying and migrating to the latest UC technologies whilst exploiting the benefits of your existing deployed UC platforms. We will cover operating the mixed vendor estate and how to avoid pitfalls, increase adoption of the newest technologies, and maximize your investment, whilst explaining the many benefits of an integrated unified estate which await you, should you get it right.

Speakers:

  • Phil Edholm – President and Principal, PKE Consulting
  • Dan Payne – CTO, VOSS Solutions
  • Jamie Litherland – Avaya Solution Director, VOSS Solutions
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