Service providers: What to do when your UCaaS platform starts to lose steam
Service Providers: What to Do When Your UCaaS Platform Starts to Lose Steam
Now available to watch on demand
Presented by Kevin Kieller, Bill Dellara and Tim Jalland
Recorded on Tuesday November 15, 2022
8am San Francisco | 11am New York | 4pm London
Presented by Kevin Kieller, Bill Dellara and Shaun Wormald
Recorded on Thursday November 17, 2022
9am Singapore | 12pm Sydney | 2pm Auckland
How to Retain and Grow Your Customer Base by Effectively Offering Microsoft Teams Phone
Many service providers have multiple legacy platforms that are being eroded by newer technologies. So, how do service providers retain their existing end customers who are on a collection of dedicated, managed services and hosting platforms from the likes of Cisco and Avaya, all of which are reaching the end of their life?
This webinar will explore the benefits of transitioning these disparate platforms to a newer, consolidated strategy whilst continuing to provide superb managed services.
We will investigate the challenges, best practices, and tools that can help retain customers while maintaining and improving service levels by deploying Microsoft Teams Phone capabilities. Special focus will be given to the migration process for some – or all – users.
In this webinar we’ll provide answers to questions such as:
Additional information of interest
For more information visit the partner pivot program page, download the Metrigy Metrics report, or read our latest blog for all you need to know about the Microsoft Teams pivot program.