HCS Services

Come H.O.M.E with VOSS

Cisco HCS is an open architecture, so organizations can choose the UC management that best suits their needs. 

VOSS has a proven track record with, and a deep knowledge of, the Cisco HCS platform, and the VOSS Professional Services team has gathered a wealth of experience with HCS deployments, upgrades and migrations. VOSS supports HCS partners who choose to transition from CUCDM to VOSS-4-UC, the direct UC management platform from VOSS.

The program is called H.O.M.E., the HCS Open Management Evolution program. In just three easy steps, CUCDM customers can transition to VOSS-4-UC:

1. Plan – Work with VOSS to create and document a transition plan
2. Install and configure – VOSS will work with you to install and integrate the VOSS-4-UC platform
3. Transition and support – VOSS will provide onsite and remote training and system reviews to ensure the H.O.M.E program is perfectly executed

By moving to VOSS-4-UC, HCS partners can expect to:

• Maintain UC management continuity
• Expand UC management capabilities
• Increase UC adoption across your customers

There are many reasons to transition to VOSS-4-UC; it includes all existing functionality CUCDM currently offers, but with so much more. CUCDM customers transitioning to VOSS-4-UC would benefit from:

• Coordinated management for Spark Hybrid
• Improved reporting, data mining and troubleshooting with VOSS Analytics
• Customized UC management to better adapt to operational processes and integrate with back office systems
• UC management of both Cisco and Microsoft UC (including Skype for Business)