HCS Services
Come H.O.M.E with VOSS
Cisco HCS is an open architecture, so organizations can choose the UC management that best suits their needs.
VOSS has a proven track record with, and a deep knowledge of, the Cisco HCS platform, and the VOSS Professional Services team has gathered a wealth of experience with HCS deployments, upgrades and migrations. VOSS supports HCS partners who choose to transition from CUCDM to VOSS-4-UC, the direct UC management platform from VOSS.
The program is called H.O.M.E., the HCS Open Management Evolution program. In just three easy steps, CUCDM customers can transition to VOSS-4-UC:
- Plan – Work with VOSS to create and document a transition plan
- Install and configure – VOSS will work with you to install and integrate the VOSS-4-UC platform
- Transition and support – VOSS will provide onsite and remote training and system reviews to ensure the H.O.M.E program is perfectly executed
By moving to VOSS-4-UC, HCS partners can expect to:
- Maintain UC management continuity
- Expand UC management capabilities
- Increase UC adoption across your customers
There are many reasons to transition to VOSS-4-UC; it includes all existing functionality CUCDM currently offers, but with so much more. CUCDM customers transitioning to VOSS-4-UC would benefit from:
- Coordinated management for Spark Hybrid
- Improved reporting, data mining and troubleshooting with VOSS Analytics
- Customized UC management to better adapt to operational processes and integrate with back office systems
- UC management of both Cisco and Microsoft UC (including Skype for Business)
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VOSS Professional Services
The VOSS Professional Services team provides a range of services to help customers design, deploy and manage their UC environments
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VOSS Adaptations and Integrations
With VOSS Adaptations your organization can customize your UC platform to suit your exact needs without complex, labor-intensive coding
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VOSS Global Training Services
The VOSS training program enables technical users to increase knowledge, learn new best practices, and improve administration skills
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