VOSS for Cisco

The main Cisco Unified Communications offering is called Cisco Hosted Collaboration Solution (HCS). Cisco HCS is an open architecture, so you can choose the UC management components that best suits your needs.
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Manage your Cisco collaboration technology, with VOSS

The VOSS digital workplace management suite will help you significantly improve your service delivery whether deploying one or a mixture of Cisco collaboration solutions in your environment. The suite provides an extensive set of capabilities:

VOSS Automate

The world’s most advanced digital orchestration platform

VOSS Insights

Actionable intelligence about your digital workplace

VOSS Migrate

Highly automated big data transformation suite

The VOSS Suite will help you deliver across a wide range of the Cisco Collaboration portfolio:

Cisco Hosted Collaboration Solution
Cisco on-premises solutions
UCM cloud
Cisco Webex portfolio – Meetings, Messaging, and Calling
Broadsoft portfolio
Contact center solutions

How it works

Key highlights specific to Cisco environments

For enterprises, government organizations, and hosted or managed service providers, VOSS enables you to manage your entire Cisco estate and related elements – in addition to any other vendors or solutions you have in your environment – now and into the future.

VOSS Automate

VOSS Automate
Cisco Hosted Collaboration Solution
Cisco on-premises solutions
UCM cloud
Cisco Webex portfolio – Meetings, Messaging, and Calling
Broadsoft portfolio
Contact center solutions

VOSS Insights

VOSS Insights
Cisco Hosted Collaboration Solution
  • How your UC applications and infrastructure are performing
  • The level of quality service you are delivering to end users
  • How your UC applications and infrastructure are performing
Cisco on-premises solutions
  • The capacity of your system compared to your projected growth
  • The level of usage and adoption across the UC services you are paying for
  • How to quickly see how many users, devices, services are deployed, and their location

VOSS Migrate

VOSS Migrate
Discover services and settings from existing estate – e.g user number assignment, services utilized, etc. This could be from an older Cisco environment to be migrated or another vendor solution migrating to Cisco.
Analyze current service utilization to help streamline the new service – e.g unused devices, or services not utilized.
Automate the transformation of the data between the services to ensure consistent rules are applied.
Automate the deployment of new services and introduce consistent deployment processes that follow rules.
Reduce migration timelines, costs, with improved accuracy resulting in greatly improved user satisfaction and adoption of the new services. This enables you to realize the benefits of the new service faster and the transition is easier.

VOSS suite of tools

VOSS helps you improve your service delivery and operation costs around your Cisco solution, whether it is your only solution or part of a wider multi-vendor solution. Please see the detailed business benefits of the VOSS suite of tools.

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