Read our
Agent
Contact Center Success Part 3: Calling All Chief Customer Officers – How to Be a Hero
Contact Center Success Part 3: Calling All Chief Customer Officers – How to Be a Hero Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Introduction A big “hello” to all chief customer officers out there! [...]
Contact Center Success Part 2: How to Ensure Agent Success and a Smile on their Faces
Contact Center Success Part 2: How to Ensure Agent Success and a Smile on their Faces Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Call Center. Contact Center. Customer Experience Center. Call it what you [...]
Contact Center Success Part 1: Six Ways to Improve your Customer’s Experience
Contact Center Success Part 1: Six Ways to Improve your Customer’s Experience Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Everyone is talking about contact center success and customer experience - also known as CX. [...]
Read our
Agent
Contact Center Success Part 3: Calling All Chief Customer Officers – How to Be a Hero
Contact Center Success Part 3: Calling All Chief Customer Officers – How to Be a Hero Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Introduction A big “hello” to all chief customer officers out there! [...]
Contact Center Success Part 2: How to Ensure Agent Success and a Smile on their Faces
Contact Center Success Part 2: How to Ensure Agent Success and a Smile on their Faces Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Call Center. Contact Center. Customer Experience Center. Call it what you [...]
Contact Center Success Part 1: Six Ways to Improve your Customer’s Experience
Contact Center Success Part 1: Six Ways to Improve your Customer’s Experience Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Everyone is talking about contact center success and customer experience - also known as CX. [...]
