Read our
Cloud
The Evolution of the Contact Center and Agent Transformation
The Evolution of the Contact Center and Agent Transformation Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Jeff Graham, Chief Strategy Officer, VOSS Solutions We’re all familiar with the concept of “call center” and many [...]
Avaya Engage 2021
Avaya Engage 2021 Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions I have to admit, I was really looking forward to seeing business associates again. It had been far too long! This year, Avaya Engage [...]
VOSS Insights – Part 4: Cloud
UC and Collaboration Performance Management - Part 4: Cloud Your Content Goes Here Jamie Litherland, Solutions Owner, VOSS Solutions Welcome to the final installment of the VOSS Performance Management blog series. So far, we have focused on VOSS [...]
VOSS Announces General Availability of Management as a Service Offering
VOSS Announces General Availability of Management as a Service Offering - VOSS MaaS Richardson, TX, USA - Today, VOSS Solutions, leading provider of collaboration automation technology, announced the general availability of VOSS MaaS (Management as a Service). VOSS [...]
Read our
Cloud
The Evolution of the Contact Center and Agent Transformation
The Evolution of the Contact Center and Agent Transformation Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions Jeff Graham, Chief Strategy Officer, VOSS Solutions We’re all familiar with the concept of “call center” and many [...]
Avaya Engage 2021
Avaya Engage 2021 Tracy Lehmann, Technical Liaison, Contact Center Practice, VOSS Solutions I have to admit, I was really looking forward to seeing business associates again. It had been far too long! This year, Avaya Engage [...]
VOSS Insights – Part 4: Cloud
UC and Collaboration Performance Management - Part 4: Cloud Your Content Goes Here Jamie Litherland, Solutions Owner, VOSS Solutions Welcome to the final installment of the VOSS Performance Management blog series. So far, we have focused on VOSS [...]
VOSS Announces General Availability of Management as a Service Offering
VOSS Announces General Availability of Management as a Service Offering - VOSS MaaS Richardson, TX, USA - Today, VOSS Solutions, leading provider of collaboration automation technology, announced the general availability of VOSS MaaS (Management as a Service). VOSS [...]
