Automating user onboarding and offboarding

Fast track the on/off boarding process for joiners and leavers with VOSS automation

VOSS wins 2025 UC Awards for best workplace management tool

The Challenge

Choosing a mix of top-notch UC tools to meet the diverse needs of your organization’s workforce can make managing your UC estate more challenging. The complexity arises from dealing with multiple logins, isolated views, manual error, and time-consuming cross-platform processes. Added to this, the management capabilities of many UC tools fall short.

To access advanced features like end user self-service, role-based access control, flexible reporting, and real-time insights, investing in a third-party management tool is essential. 

The Solution

Automation is crucial for streamlining the delivery and operational management of a UC platform. This is especially true for onboarding and offboarding new team members. With VOSS automation, you can:

  • Simplify the user onboarding and offboarding process
  • Manage multi-step workflows at the click of a button
  • Allow self-service for local tasks
  • Keep control with role-based access control (RBAC) and audit logs
  • Track usage and adoption with analytics
  • Control operating costs through cost reporting
Sideways view of a woman wearing glasses reading a tablet in the dark

After VOSS was deployed, escalations went down, and SLAs went up

See VOSS in action

Watch this quick how-to guide and see how VOSS automation can make it easier when onboarding and offboarding your organizations’ joiners and leavers.

This short video gives an introduction to VOSS Automate with a demonstration on the onboarding process for joiners and offboarding process for leavers in an organization. The video includes a brief overview of the VOSS number inventory that’s held within the system.

The Benefits

Simplify and automate service delivery with easy-to-use workflows that fit seamlessly into existing processes

Empower local IT admins with self-service capabilities, enhancing agility and efficiency

Gain a centralized view and control over multiple services, reducing complexity and resolving tickets faster

Seamlessly integrate with existing PBX systems to discover configurations, and optionally migrate users to a new UC platform

Easily access and track user activity and usage metrics for chat, calling, and meetings

Effortlessly drill into specific cities, offices, and users to access detailed information

Reduce the strain on your technical and IT resources, freeing them to focus on high-priority projects and tasks

Microsoft Teams Joiners-Leavers solution sheet cover image

VOSS use case

Automating user onboarding and offboarding

The Microsoft Teams’ Admin Center and associated PowerShell offer basic management tools, but they may not be enough for larger, more complex enterprises. To access features like self-service, role-based access control, flexible reporting, and real-time insights, you’ll need to invest in a third-party management tool. Fast track the on/off boarding process for joiners and leavers with VOSS automation.

VOSS Technology Partners

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Cisco Logo
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Avaya logo

Learn how VOSS can enhance your Microsoft Teams installation with advanced automation and performance insight.

See the many ways that VOSS supports your Cisco Webex deployment to unlock operational and performance management gains.

Find out more about managing your Zoom collaboration platform with VOSS, to significantly improve the employee experience.

Gain valuable performance and experience insights into your Avaya UC platform, to optimize productivity and save costs.

Next Steps

Book a meeting with us

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