What you can expect

Following the recent acquisition of BroadSoft by Cisco, service providers will see enormous advantage from this new BroadSource-VOSS partnership. Existing BroadSoft providers will for the first time be able to access a set of specialist automation tools and professional services that will enable them to compete much more effectively within the highly competitive cloud collaboration market.
Contact us to discuss your BroadSoft integration.

Introduction

VOSS has partnered with BroadSource, the leader in BroadSoft systems integration and deployment expert in the BroadSoft technologies, to develop a range of best in class automation solutions for Cisco’s BroadSoft platforms (BroadWorks and BroadCloud).

BroadSource has over 15 years of deep engineering experience with the BroadWorks platform, with many of the leading BroadSoft providers utilizing their technical knowledge and systems integration experience. BroadSource has created toolsets to assist service providers to better manage their customer data. Many global service providers use BroadSource to perform software upgrades, solve their subscriber migration, audit, update and provisioning issues en masse, simplifying the management of their BroadWorks platform.

Project Details

Together, VOSS and BroadSource will harness their unique knowledge and automation toolsets to create a new set of highly sophisticated management tools for BroadWorks, as follows:

BroadWorks Fulfillment
Extending the VOSS-4-UC multi-vendor UC management solution to support the BroadWorks platform, providing BroadSoft service providers with the following features:

Automated customer on-boarding
A world-leading provider portal (for centralized, multi-customer management)
Fully automated operational administration
State of the art customer administration portal
A single point of integration for the BroadWorks platform to provider and customer BSS and OSS systems (e.g. ServiceNow flow-through provisioning)
Fully integrated hybrid Spark management (i.e. BroadWorks and Cisco Spark)

BroadWorks Migration
Combining the migration tools of BroadSource and VOSS to enable the full automation of legacy PBX customers onto the BroadWorks platform.