VOSS Solutions

Multi-Vendor Management

VOSS simplifies management of your Cisco, Microsoft, Avaya, Broadsoft, or hybrid UC environment.

How does it work?

VOSS-4-UC gives a single pane of glass view into your complete business communication solution. There is no longer a need for swivel chair management across applications or vendor solutions. VOSS manages end-to-end processes to deliver multi-service and feature-rich UC management. Furthermore, it has been architected to support a wide range of devices, including Microsoft UC, Microsoft Teams, Office 365, directory integration, identity management, gateways and infrastructure, plus Broadsoft UC, Avaya UC, and Cisco UC.

What's included?

  • Management and support

    Microsoft Teams, Office 365, and Active Directory. Simultaneous support for premise-based and cloud applications.

  • Format control

    Automated number management and format enforcement. Centralized view of all E164 numbers that enforces the correct AD format and prevents duplicate assignment.

  • Provisioning

    Bulk provisioning capabilities.

  • Easy administration

    Removes the need for complex administration via PowerShell (and the need to train frontline technicians on PowerShell).

  • Single team

    A single operational team can manage any combination of Microsoft, Cisco, Avaya and Broadsoft technology, if you choose to run a hybrid solution.

What are the benefits?

Using VOSS, you will save time and money. For example, it’s at least six times faster to add a new user using VOSS automation, than using a manual administrative process. Plus, no specialized business communication solution training is required to operate. You can free specially trained resources from the burden of carrying out day-to-day MACDs, to focus on user adoption, tracking productivity benefits of communication systems and other more strategic initiatives that relate to business transformation.