This "as a Service" shift has been made possible by the many options available from leading vendors such as MS Teams, Zoom, Cisco Webex. And, it has been accelerated by the COVID-19 pandemic, where organizations have been forced to deal with a remote workforce while adopting a new collaboration strategies.
This trend will continue to expand and accelerate, and will not be limited to the collaboration industry. Everything from the retail, banking and healthcare sectors are seeing a similar shift.
The main drivers are clear:
Benefits to Users
Most cloud services are subscription based, meaning that users can vote with their feet; If the service is not fulfilling their basic needs, users will move to an alternative. This forces cloud service providers to stay competitive and provide quality solutions.
Cloud also removes the hassle of implementing any kind of software on-premises. Hardware costs, networking, disaster recovery are just some of the things you don’t need to worry about when choosing a cloud service.
Benefits to SaaS Providers
Maintaining a centralized solution is much more attractive than hundreds or thousands of separate implementations, all running different versions of the software.
The tooling available with most of the top cloud vendors are far beyond what’s possible with on-premise solutions.
Benefits to the Environment
It's also important to consider the impact on the environment. A shift to the cloud means less, more efficient physical hardware is used to run the service. Users can share resources in a cloud implementation and the data centers used by the top cloud vendors are continuously improved to have less of an impact on the environment.
This is a core driver for us at VOSS, to be a responsible global corporate citizen.